Because You Need to Know Podcast ™

Global impact in the art of Knowledge Management is the foundation of the KM Lobby. We believe in KMabilty! This Incredible Edition is provided to you by Pioneer Knowledge Services. The 501C3 providing knowledge management as a charitable function in the USA. I am Edwin K. Morris joining me today in kindred KM spirit and action is Ginetta Gueli based in Italy and Monica Danese-Perrin from England. Welcome to the cause! _________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/ https://pioneer-ks.org/

Responsibilities and considerations to planing the ultimate exit strategy. Consider the lifelong effort of creating and curating content and knowledge only to not plan for the final consideration of it. ___________________________ Stan Garfield is a knowledge management author, speaker, and community leader based in Northville, Michigan. He has worked in the field of knowledge management for 23 years. Stan spent 8 years at Deloitte leading communities and enterprise social networking. Prior to that, he spent 25 years at HP, Compaq, and Digital Equipment Corporation. Stan launched Digital's first knowledge management program in 1996, helped develop the corporate KM strategy for Compaq, and led the Worldwide Consulting & Integration Knowledge Management Program for HP. He also worked for PricewaterhouseCoopers, St. Louis University School of Medicine, and Washington University School of Medicine. Stan holds a BS in Applied Mathematics and Computer Science from Washington University in St. Louis. He leads the SIKM Leaders Community with 800 members globally, and is invited to present at numerous conferences, including KMWorld, APQC, and SLA. Stan has published over 600 articles on leadership, innovation, knowledge management, communities of practice, enterprise social networks, and social media. Books •Implementing a Successful KM Program (2007) •Successful Knowledge Leadership: Principles and Practice (2013), Chapter 5: The Modern Knowledge Leader: A Results-Oriented Approach •Gaining Buy-in for KM (2014), Chapter 2: Obtaining support for KM: The ten commitments •Measuring the ROI of Knowledge Management (2016), 2nd Edition, Chapter 7: The case against ROI for knowledge management •Proven Practices for Promoting a Knowledge Management Program (2017) •Knowledge Management Matters: Words of Wisdom from Leading Practitioners (2018), Chapter 6: Communities Manifesto •Handbook of Community Management: A Guide to Leading Communities of Practice (to be published 2020) Content •Knowledge Management Site: http://sites.google.com /site/stangarfield/ •LinkedIn Profile: http://www.linkedin.com/in/stangarfield/ •Twitter Feed: http://twitter.com/stangarfield _____________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Exciting times in knowledge management; recognition for excellence, developing organizational change, and community engagement success. ___________________________________________ Monica is a passionate knowledge management expert, with over 20 years’ experience of using KM techniques to create smart, ambidextrous organizations, ones that are able to learn from experience in order to move forward at pace. Monica has worked in many areas of KM, from policy and governance through to strategy, vision and overall transformation. Most recently Monica has used communities of practice to support the transformation of the UK’s largest bank which has resulted in an award from the Henley business school. _________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

People are wired for stories. How should organizations approach operations and how does the business workings elaborate sense-making? The Fourth Industrial Revolution is upon us. Are you aware of half-pipe thinking? Are you ready? ______________________ Dr. Lewis is a consultant, speaker, and coach on the topics of Knowledge Management, Learning, and Leadership. He is a scholar-practitioner who has pioneered new business and learning models, found in his book, “The Explanation Age,” and also with his latest book called, “Story Thinking: Transforming Organizations for the Fourth Industrial Revolution.” John has worked for several leading global organizations and his career highlights include launching GPS satellites and being recognized by Gartner with an industry Best Practice paper. John earned his doctorate degree in educational psychology from the University of Southern California, with a dissertation focus on mental models and decision making. Story Thinking book: https://www.Amazon.com/dp/1088545858/ John’s website: https://www.ExplanationAge.com/ Recorded 25 November 2019 _______________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/ ________________________________________

The US Army is doing knowledge management and loving it! Joe Koskey shares his perspective around KM in a global enterprise. ____________________________________________ Joe Koskey is the Director of the Army Knowledge Management Proponent Office (AKM-PO) at Fort Leavenworth, Kansas. He is responsible for program management for force modernization of knowledge management across the Total Army. Prior to his arrival to the AKM-PO he was the senior civilian Knowledge Management Officer for the United States Army Pacific Command (USARPAC) at Fort Shafter, Hawaii responsible for theater level KM strategic planning, assessment, coordination, implementation and integration across the Pacific area of operations. ___________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Find out the mystery of KM and how world domination by cultural shift happens. Monica is passionate for organizational innovation and incentivizing successful KM. _______________________________________________________ Monica is a passionate knowledge management expert, with over 20 years’ experience of using KM techniques to create smart, ambidextrous organizations, ones that are able to learn from experience in order to move forward at pace. Monica has worked in many areas of KM, from policy and governance through to strategy, vision and overall transformation. ____________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Discussion of how the interface of knowledge handling has changed behaviors across the globe. A deep dive into how humans and organizations have innovated into a global knowledge force. ______________________________________________________ Looking back at my career, to-date, I have enjoyed assembling and leading exceptional Consulting and Agile development team. I am most proud of my consulting advisory role w/ senior executives around technical architecture and organizational transformation. My work as an independent consultant has afforded me an opportunity to develop partnership agreements with best in class consulting partners and to drive business value. The most challenging engagements have included virtual delivery teams managed across global time zones into Singapore, Dubai (UAE) and West Africa. I have been inspired by the engagements that I have delivered, in the areas of Knowledge Management, Organizational Development and Learning Management Systems. My experiences working with Microsoft Consulting Services, KPMG Consulting and the other world class Integration firms have contributed to my skill sets. In my tenure with Microsoft Consulting Services (MCS), I was responsible for "Delivery Excellence" w/in the K-20 education market in the US. Significant focus was placed on delivering strategic technology initiatives. Specialties: Collaboration Solutions, Business Intelligence/Dashboard, Learning Management Systems, and Knowledge Management. www.linkedin.com/in/johnshettel Recorded 25 NOV 2019 __________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Interested to discover how someone finds knowledge management as a career? Hear about how Karolina's adventure was keyed up by her experience as a graphic designer which primed her to succeed in KM. ______________________________________________________ Karolina states: I consider myself as knowledge facilitator who also is: …design thinking practitioner, content and communication strategist … curious to explore how knowledge management intersects with other disciplines and see them through a prism of innovation, technology and human interaction. …graphic designer who uses UX/UI methods in all projects … a seasonal volunteer [The Dali Museum, St Petersburg Florida; African-American Business Network Florida Chapter Co-lead (JLL Employee Resource Group)]. I’m encouraging entre- and intrapreneurial mindset within the company by facilitating complex problem solving. I look for and aggregate good practices to create seamless experience in the workplace, I bring in refined suggestions, and occasionally teach a thing or two on visual design. Recorded 15 NOV 2019 ____________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Discover the importance of being counted; not only in the 2020 Census but in all the ways data helps to define the gaps in the community to make decision-making and action the best possible. ____________________________________________________ Ann Johnson, ACT Rochester director for 10 years, has extensive leadership experience in business, government, education and the non-profit sector. She is highly effective at building and leveraging relationships to drive positive change. https://www.actrochester.org/ Leading ACT Rochester, Johnson maintains a robust regional website of key indicators of well-being and focuses on changing the culture of problem solving and decision-making as a trusted data provider, neutral convener and advocate for change. Recorded 13 NOV 2019 _____________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

How does a culture of sharing develop and become a knowledge ecosystem? Find out what Rocio knows about the elements that can influence collaborative organizations. -------------------------------------------------------------------------------------------- Of Spanish nationality, Rocio Sanz is currently based in Geneva, Switzerland and has over 20 years of work experience in the fields of communication, public information, media and humanitarian emergency responses. And over 15 years working on knowledge management and information architecture. She has worked in the Balkans region (Croatia, Kosovo and Albania), Papua New Guinea, Iraq, Colombia, Switzerland and Egypt, with numerous deployments to conflict situation zones and natural disaster affected areas. Her work on Knowledge Management started “officially” in 2007 working at the Emergency and Post-Crisis Division of the International Organization for Migration, a UN Agency. The 2010 Earthquake in Haiti was the first successful result of the Knowledge-Based approach. In Egypt, during the Arab Spring she worked for UNICEF in the country developing knowledge products, a knowledge management strategy and the internal knowledge-based system based on SharePoint. Her engagement with UNICEF started after a country programme evaluation. Since her arrival to Geneva in 2015, she works as consultant on KM issues. Her last engagement -still on-going- is the support to the IOM Regional Office in Costa Rica in the development of the Knowledge Hub for Migration (https://kmhub.iom.int) and the support to Headquarters in the development of knowledge sharing tools that include user-friendly products and participatory internal trainings that contribute to culture change. A growing interest on Customer Intelligence has made her participate at the first International Customer Knowledge Management Conference that took place in Teheran September 2018. Recorded 13 Nov 2019 --------------------------------------------------------------------------- Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/