Commitment Matters

In this episode of Commitment Matters, Mary speaks with attorney David Friend, who has two decades of experience including TILA and RESPA regulation at the CFPB and HUD. You can contact David via email.

During their conversation, David or Mary mentioned:

• Listen to Part One of Mary’s conversation with David here.
• The CFPB website has links and resources to recent rules and regulation.
• David explains the breakdown of title insurance calculations. View examples of these and the TRID Title Insurance Disclosures here.
• Here is the CFPB’s explanation of APR tolerances as part of Regulation Z.
• Mary and David bring up this property rights case out of Minnesota, which is now being reviewed by the Supreme Court.
• Listen to our previous episode of Commitment Matters with Rich Horn, another attorney who discusses the CFPB v. Townstone Financial, Inc. case.
• Mary and David refer to this recent court case involving fisheries that questions Chevron deference.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Attorney David Friend, who has two decades of experience including TILA and RESPA regulation at the CFPB and HUD. You can contact David via email.

During their conversation, David or Mary mentioned:

• The CFPB website has links and resources covering the Payday Lending Rule, including FAQs, ruling summaries and other references.
• Read about the fifth circuit’s decision on finding the CFPB’s funding unconstitutional, as opposed to the second circuit’s decision. David defines this as a circuit split.
• Here’s a breakdown of Regulation Z and Regulation X as well as TILA (Truth in Lending Act) and RESPA (Real Estate Settlement Procedures Act), which David is very familiar with in his experience.
• The Administrative Procedure Act ensures that there’s opportunity for public comment on government processing and rulemaking.
• The 3/7/3 Rule.
• The ATR/QM Rule.
• The Dodd-Frank Act is mentioned multiple times throughout this conversation. The Commodity Futures Trading Commission website hosts many related resources including official rules, frequently-asked questions, guides, forums and much more, all of which are related to the Dodd-Frank Act.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Rose Moshier, Chief Compliance Officer and Director of Application Support for ATA National Title Group (ATA) and ALTA Best Practices Executive Committee member. You can contact Rose via email.

During their conversation, Rose or Mary mentioned:

• Find all the ALTA Best Practices on ALTA’s website.
• ALTA Best Practices turns 10 years old in 2023 and is on version 4.0, which is in effect as of May 23, 2023. Read about the changes made in each edition and a break down of each of the procedures.
• Read about the original release of Best Practices from former ALTA President Frank Pellegrini.
• In relation to pillar two, Rose recommends utilizing ALTA’s resources and training links for wire fraud protection.
• WISP is defined as a Written Information Security Plan. The IRS has tips and templates to help you get started making your own plan.
• Take a look at ALTA’s Assessment Processes to ensure your business is compliant with Best Practices.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Rich Horn, Attorney at Garris Horn LLP. You can contact Rich via email.

During their conversation, Rich or Mary mentioned:

• Find CFPB v. Townstone Financial case details and documents online.
• Learn more about Rich’s work and the services his law firm, Garris Horn LLP, offers.
• Rich says the concept of redlining has altered how banks market and determine their operation locations.
• Rich details two fair lending statutes, The Equal Opportunity Credit Act, or ECOA, and the Fair Housing Act, or FHA.
• Other cases illustrate similar discrimination and violations of ECOA and FHA, such as United States v. Chevy Chase Bank, F.S.B.
• It’s important to note the differences between disparate treatment and disparate impact.
• Evidence in these cases is often pulled from HMDA (Home Mortgage Disclosure Act) data, which is publicly published data about the U.S. mortgage market.
• United States v. Cadence Bank is another example case that Rich uses to explain redlining.
• Chevron deference is a law principle previously discussed on Commitment Matters. Rich explains how it’s applied in this case.
• UDAP refers to Unfair, Deceptive or Abusive Acts or Practices.
• Rich brings up a new rule from the CFPB called the Business Loan Data Collection Rule, which will create new HMDA data for small business loan applicants.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Rich Horn, Attorney at Garris Horn LLP. You can contact Rich via email.

During their conversation, Rich or Mary mentioned:

• Find CFPB v. Townstone Financial case details and documents online.
• Learn more about Rich’s work and the services his law firm, Garris Horn LLP, offers.
• Rich says the concept of redlining has altered how banks market and determine their operation locations.
• Rich details two fair lending statutes, The Equal Opportunity Credit Act, or ECOA, and the Fair Housing Act, or FHA.
• Other cases illustrate similar discrimination and violations of ECOA and FHA, such as United States v. Chevy Chase Bank, F.S.B.
• It’s important to note the differences between disparate treatment and disparate impact.
• Evidence in these cases is often pulled from HMDA (Home Mortgage Disclosure Act) data, which is publicly published data about the U.S. mortgage market.
• United States v. Cadence Bank is another example case that Rich uses to explain redlining.
• Chevron deference is a law principle previously discussed on Commitment Matters. Rich explains how it’s applied in this case.
• UDAP refers to Unfair, Deceptive or Abusive Acts or Practices.
• Rich brings up a new rule from the CFPB called the Business Loan Data Collection Rule, which will create new HMDA data for small business loan applicants.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Lisa Walden, co-founder of Good Company Consulting. You can contact Lisa on her website.

During their conversation, Lisa or Mary mentioned:

• Listen to part one of Mary and Lisa’s conversation.
• Lisa mentions work-life harmony, which has become more important for Gen Z and Millennial employees.
• Gen Zers tend to have a more practical approach toward the workforce and reaching career goals. The Covid-19 pandemic affected Gen Z early in their career and has changed the generation’s attitude as they enter the workforce.
• Every generation has their “It’s not fair” moment.
• Want to know which generation you’re apart of? Here’s a breakdown along with some interesting statistics about the rising generation.
• Many companies experienced an increase in productivity since employees have been working remotely.
• Learn how to follow the Campsite Rule at work.
• Keep up with Lisa and her book releases on the Good Company Consulting website.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Lisa Walden, co-founder of Good Company Consulting. You can contact Lisa on her website.

During their conversation, Lisa or Mary mentioned:

• Learn more about Lisa’s business, Good Consulting Company.
• Lisa and Mary align themselves in the introvert category. Discover how to work with and manage introverts and extroverts in the workplace.
• The average person spends 90,000 hours of their life working, according to Jessica Pryce-Jones in her book “Happiness at Work: Maximizing your Psychological Capital.”
• Here are some tips for avoiding burnout at work.
• There’s a common misconception about trying to create work-life balance, especially amidst “hustle culture.” Read about some alternatives to manage harmony between your work and life outside the office.
• This article defines the different generations and breaks down each one’s work aptitudes, motivators and other factors.
• Read about the most recent layoffs impacting the tech industry. Plus, take a look at the layoff statistics from recent years.
• Newer data shows benefits for employees and their companies when more PTO is taken.
• Congress reintroduced the 32-hour work week bill after many companies find success in implementing a 4-day work week.
• There are positives and negatives of perfectionism. Learn how to manage it in the workplace.
• The Platinum Rule vs. the Golden Rule.
• Read Lisa’s book “Managing Millennials for Dummies.”

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Elizabeth Blosser, Vice President of Government Affairs for ALTA. You can contact Elizabeth via email.

During their conversation, Elizabeth or Mary mentioned:

• Read up on NTRAPS, or Non-title Recorded Agreements for Personal Services and how they differ from listing agreements.

• Utah passed the first bill that protects consumers from NTRAPS.
• Here are some examples of how NTRAPS are impacting individuals.
• Elizabeth highlights ALTA’s commercial network, an annual meeting designed specifically for the commercial title space.
• This article breaks down Good Funds Laws.
• Listen to part one and part two of Mary’s interview with Steve Gottheim, General Counsel for ALTA. They discuss legislation at the nation’s capital and the impacts on the title and settlement industry.
• Elizabeth points out that the number of bills that propose restrictions on foreign entity real estate transactions is consistently rising. Here’s one example from Illinois.
• A poll by Pew Research shows 80% of Americans are concerned about not having control over their data.
• Read more about data privacy laws such as the Gramm-Leach Bliley Act. Plus, listen to our previous podcast episode about protecting your information.
• Check out ALTA’s resource page for Information Shielding Laws. And, here’s a Best Practices guide.
• Learn more about PRIA, or the Property Records Industry Association, where Elizabeth sits on the Board of Directors.
• Take a look at the research behind the Mapping Prejudice Project from the University of Minnesota.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Elizabeth Blosser, Vice President of Government Affairs for ALTA. You can contact Elizabeth via email.

During their conversation, Elizabeth or Mary mentioned:

• Read up on NTRAPS, or Non-title Recorded Agreements for Personal Services and how they differ from listing agreements.

• Utah passed the first bill that protects consumers from NTRAPS.
• Here are some examples of how NTRAPS are impacting individuals.
• Elizabeth highlights ALTA’s commercial network, an annual meeting designed specifically for the commercial title space.
• This article breaks down Good Funds Laws.
• Listen to part one and part two of Mary’s interview with Steve Gottheim, General Counsel for ALTA. They discuss legislation at the nation’s capital and the impacts on the title and settlement industry.
• Elizabeth points out that the number of bills that propose restrictions on foreign entity real estate transactions is consistently rising. Here’s one example from Illinois.
• A poll by Pew Research shows 80% of Americans are concerned about not having control over their data.
• Read more about data privacy laws such as the Gramm-Leach Bliley Act. Plus, listen to our previous podcast episode about protecting your information.
• Check out ALTA’s resource page for Information Shielding Laws. And, here’s a Best Practices guide.
• Learn more about PRIA, or the Property Records Industry Association, where Elizabeth sits on the Board of Directors.
• Take a look at the research behind the Mapping Prejudice Project from the University of Minnesota.

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast

In this episode of Commitment Matters, Mary speaks with Paul Stine, Co-founder of CloseSimple. You can contact Paul on the CloseSimple website.

Here are some highlights of Paul and Mary’s conversation:

• Check out the current refinance rates.

• Paul emphasizes the importance of changing a present mindset to a future (growth) mindset.
• Growth is a consistent ratio between cost and revenue. Scale presents slow growth costs and high growth revenue. Read about the importance of both.
• Technology can take over many work tasks, but people are performing the strategic tasks that provide opportunities for growth.
• NIHITO: Nothing Interesting/Important Happens in the Office. This principle, introduced and implemented by Pragmatic Institute, emphasizes that effective problem solving, market research and relationship development happens away from the desk.
• If you missed Mary’s conversation with Paul’s coworker and co-founder of CloseSimple, Bill Svoboda, listen here.
• Change management is difficult for most companies. Read up on ways your business can succeed through change.
• Analyze your company’s strategic perspective. Where are you going? Do you have values in place, and do you make decisions that reflect those?

You can now reach the Commitment Matters Podcast via phone! Got a topic or guest idea you want featured? Leave us a voice message at 214.377.1807 or email us at [email protected].

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/podcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #CommitmentMattersPodcast