Data Drivers

Credit unions have spent decades cementing loyalty among consumers — so much so that a majority of consumers wouldn’t switch for another type of FI. But in the age of FinTech upstarts, CU execs should beware complacency. In this episode of Data Drivers, PSCU CEO Chuck Fagan delves into how tech-driven innovation can strengthen the ties that bind.

Europe’s GDPR privacy regulations may have taken effect, but most businesses are not equipped to handle all of the requirements. Meanwhile, payments operators are preparing for the coming PSD2 world — one designed to foster innovation, but one that may do much less than that in the short term. In this episode of Data Drivers, Karen Webster and Whitepages Pro CEO Rob Eleveld dig deep into these trends and discuss how those two efforts will shape the payments landscape — and how they could make transactions more seamless.

In this episode of DataDrivers, Karen Webster and Vocalink’s George Evers go through the numbers for RTP, and discuss what comes next.

Can you hear us now? There are now over 5 billion mobile phones on Earth – and what they’re being used for varies about as much as culture itself. For this week’s Data Drivers, Vijay Sondhi, CEO at NMI talks with Karen Webster about why mobile payments leapfrogged cards in China, while Australians shrugged off Apple Pay in favor of contactless cards. It's all about consumer habits, Sondhi notes, when it comes to what really makes for a better experience.

When it comes to QSR dining, consumers have a taste for innovation — and chains of all sizes are working overtime to tap into a favored formula. The problem, Bypass Chief Innovation Officer Geoff Johnson tells Karen Webster, is that brands are facing difficulty in figuring out what to put on their digital services menus and how to use data to build the consistently convenient experiences for which consumers are looking.

Halloween comes early this year as we delve into a slew of grisly facts about financial crime in our latest Data Drivers. $1.4 trillion in losses? While 41 percent of crimes go unreported? As David Divitt, VP of Vocalink notes, frightening doings are afoot -- but there are ways to get the money back

Cambridge Global Payments' Karl Schamotta talks about how planning, mindset and technology that can turn opportunity into profit.

Gig workers, increasingly, are embracing project work by choice -- and it's not because they have to. Hyperwallet's Michael Ting tells PYMNTS' Karen Webster that a sea of change is underway in a world where 58 percent of gig workers do not want full time jobs - proving the model is becoming a critical part of the labor force.

There’s 1.4 billion records on the Dark Web. Is anything or anyone safe? In this episode of Data Drivers, Jumio CPO Philip Pointner and Karen Webster chat about what FIs can do to digitally identity-proof the consumer’s chain of trust with their bank.

A podcast that began as a chat about the adoption of Same Day ACH in the middle market turned into a thoughtful - and at times - spirited debate about who really holds the power in the B2B payments world.