Everyday Business Problems

Bruce Carnohan introduces us to his company Process Cleanup and invites me to join his live stream show. This episode is our conversation from that live stream where we dive into process strategy, execution, and delivery, implementing changes that impact your business, getting the results that we've designed for, and so much more!

Episode Chapters:

00:45 - Introduction 

02:03 - Power of process around networking

05:15 - Strategy, Execution, Delivery

08:28 - Competition creates collaboration

11:20 - Adapt and adopt

14:25 - Implementing change that impacts your business

20:45 - Doing the hard work

27:47 - Getting the results we designed

31:43 - Introduction to the Community

38:00 - Addressing the knowldege gap

Greg McArthur introduces us to his CNC Machine Shop NTL Industries and shares the stories behind their Quality Management System. We dive into how their quality management system has impacted their growth, how the ISO Certification process has impacted their culture, making additional investments in tools that support their quality management system, and so much more!

Episode Chapters:

1:25 - What's a CNC Machine shop all about?

04:32 - How has your quality management system impacted the growth of your company?

10:30 - How has the ISO certification process impacted your culture?

14:50 - Cost of quality concerns leading to additional investments in QMS

18:01 - Has your QMS eliminated a significant number of defects?

23:18 - Was quality always a cornerstone of what you wanted to build?

28:32 - Advice for other manufacturers contemplating an investment in their QMS

30:40 - A decision today does not a permanent one

34:31 - Final thoughts

Julian Roberts introduces us to his executive coaching business where he works with high-performing leaders, athletes and teams with extreme ambitions. Julian is a master at co-creating what may seem to others as impossible, unrealistic goals. We dive into inspiring stories from past clients, the learning loop and other techniques that build your resiliency muscle, setting yourself up a cycle of improvement, and so much more!

Episode Chapters:

1:20 - Introduction to Julian's work

4:55 - What does resiliency mean?

10:00 - The learning loop

12:50 - Self reflection techniques

19:50 - Does gratitude play into resiliency?

24:20 - Cycle of self improvement

29:42 - Where did mindfulness and resiliency come from?

35:35 - Final thoughts

We welcome back Emily Wilkins from Marketing Metal, a digital marketing agency for manufacturing job shops. We continue our previous conversation on Marketing Automation by diving into her Stupid Simple Content System, different content models you can leverage, creating content on the platforms your customers are hanging out and that you feel most comfortable, and so much more!

Episode Chapters:

01:35 - What’s the idea behind the Stupid Simple Content System?

05:05 - Differences between social platforms

10:20 - Different content models

16:05 - Document don’t create

20:30 - Creating content in a competitive space

23:30 - Stupid Simple Content System Framework

Stupid Simple Content System^TM - https://drive.google.com/file/d/19ogMqquwx8WQGaLeAxggqLbrcn-o0yQY/view

Emily Wilkins introduces us to her company, Marketing Metal, a digital marketing agency for manufacturing job shops. We dive into marketing automation tools and how they’re perceived, getting back to the basics of marketing before implementing tools, moving from your current state to your future state, and so much more!

Episode Chapters:

03:07 - When did the technology take over?

05:45 - Takeaway’s from SAAS marketing

08:30 - Getting back to the basics

13:37 - Automation advantages

23:00 - From current state to future state

36:51 - Final Thoughts

Chris Lokken introduces us to Johnson Financial Group where he has been working with employers for more than 20 years creating solutions to provide employee benefits. Chris has developed processes that help employers better understand and get better control of their benefits process. We dive into what employers need to know when it comes to employee benefits, the best way to implement changes, attracting top talent with the benefits you offer, and so much more!

Episode Chapters:

02:57 - What’s the process?

13:35 - How does company size impact selection?

20:30 - Attracting and retaining top talent

32:00 - Flexibility for people

34:35 - Final Thoughts

AJ Saunders introduces us to AJS Digital Group, an Search Engine Optimization (SEO) coach and consultant from Bath, UK. We dive into what businesses can do internally vs outsourcing to an expert, the mechanics behind why and how for SEO, resources to help you generate ideas around the topics your ideal customers are searching for, and so much more!

Episode Chapters:

01:15 - SEO internally vs engage a professional
09:25 - Mechanics behind the why of SEO
15:21 - Resources available
19:15 - Turning customer case studies into SEO content
25:25 - Content map framework
32:15 - Final thoughts

Show Links:

www.ajsdigitalgroup.com

https://www.instagram.com/ajsdigitalgroup/

Our host, David Crysler, breaks down 5 simple steps to to get senior leadership to not only pay attention to your change initiative but take action to help implement it.

Russ Hedge shares his experience building relationships, a community of connections, and ultimately his business through networking and livestreaming. Russ is a master connector, and recognized top salesperson across multiple industries. Russ shares his perspective of why sales and networking can often be viewed negatively, how to gain visibility even when you don’t feel comfortable putting yourself out there, how to remain positive in the throws of struggle, and so much more!

Episode Chapters:

01:25 - Why networking and sales often get viewed negatively

04:25 - Delivering value to people through networking

09:04 - Building community through relationships

17:40 - Getting started with networking and livestreaming

23:15 - Gaining visibility through livestreaming and networking

26:30 - Being open to connecting and getting out there

33:00 - Managing to stay positive when you have tough things thrown at you

39:00 - Final thoughts

Show Links:

https://www.russhedge.com/

https://www.linkedin.com/in/russ-hedge-18452046/

https://twitter.com/russhedge

https://www.youtube.com/user/greerbros/videos

Our host, David Crysler, breaks down 10 simple steps to create or improve a Quality Management System that will lower the cost of quality in your manufacturing operation.