Data Doesn't Equal Outcomes

Instead of planning services in search of an outcome - GRAND Mental Health is determining the outcome they want, and then doing whatever it takes to get it.

It's called Outcome Based Treatment planning.

Listen to guests Larry Smith, CEO, and Josh Cantwell, COO - talk about a new approach to treatment planning that makes it a living, breathing, active exercise that is better for clients and easier on clinicians.

They gave iPads to law enforcement. Then they gave them to clients.

An entrepreneurial investment turned into a major success and model CCBHC program when GRAND Mental Health put technology in everyone's hands.

Listen to guests Larry Smith, CEO, and Josh Cantwell, COO - talked about the evolution and results of their technology backed crisis response system.

The anticipation of the 1115 Medicaid Waiver in New York State has got us thinking about what the data needs will be around Social Care.

In this first of two parts, guests Nikki Kmicinski of the WNY Integrated Care Collaborative & Scott Emery of MS Hall & Associates discuss the current gaps in Social Care data collection, and how providers will need to use data to optimize service delivery in a new funding system.

*Episode was recorded on Sept 1, 2023 with the public information that was available at that time.

The anticipation of the 1115 Medicaid Waiver in New York State has got us thinking about what the data needs will be around Social Care.

In this first of two parts, guests Nikki Kmicinski of the WNY Integrated Care Collaborative & Scott Emery of MS Hall & Associates discuss what the statewide data landscape may look like - and apply their expertise to how we will know if the waiver was successful.

*Episode was recorded on Sept 1, 2023 with the public information that was available at that time.

Logic models are one of those things that are often done, but rarely used.  Shannon Wichlacz, PhD, is here to tell us that if you build them well - they will get used more often.  This episode dives deep into the logic model as more than an exercise in documentation, but rather a living breathing guide for your program that can bring life to your measures and evaluations plans to guide effective service delivery. 

For human services agencies Quality Assurance and Quality Improvement are entirely different activities with entirely different objectives.  In this episode of Data Doesn't Equal Outcomes, Christa Foschio-Bebak explains how to separate them, and how to identify if your agency is missing the improvement part.

In a very impactful episode, guest Christa Foschio-Bebak (Director of Quality Improvement at CCNY) and Catie Gavin (First Deputy Commissioner of Erie County DSS) talk about how Erie County, NY is putting data into action in the High Fidelity Wraparound program.

Everything from Data Coaching to driving outcomes on the 3 main tenets of child welfare - this episode is a case study on how to turn data into actionable and continuous improvement.

Season 2 of the "Data Doesn't Equal Outcomes" podcast starts with a bang.  Join host Tristan Keelan and his guest - Natalia Rachel - who discusses how thinking about quality of care strategies lead to an improvement in early client retention.  Natalia is a trauma informed practitioner, speaker, and author of the book "Why Am I Like This?" - which is available now!

Data is critical in Diversity Equity and Inclusion work within an organization - but you can't ethical push on levers in quite the same way as many other metrics for improvement.

Guest host Ernesto Mercado Irizarry is joined by Natalia Rice and Ekua Mends-Aidoo for this critical conversation about how you can and can't use data to inform your DEI work.

This episode was recorded on *April 1, 2022

In this episode of Data Doesn't Equal Outcomes podcast, host Tristan Keelan is joined by Janet Romero and Jeff Sherwood from Step by Step Inc. to discuss how they used quality improvement methodology to implement Trauma Informed practices into the agency.

Step By Step, Inc. today provides employment, vocational, residential, autism and counseling services to over 2,000 individuals in four regions across more than a dozen Pennsylvania counties. Throughout its history, Step By Step, Inc. has maintained a progressive view of the potential of individuals with disabilities.