CStore Decisions

Shortly after the Humetrics/CStore Decisions annual HR Benchmarking Survey concluded, COVID-19 arrived creating a very different retail landscape. Mel Kleiman, founder of Humetrics, speaks with Erin Del Conte, executive editor of CStore Decisions, about the annual HR survey, tried-and-true human resources best practices and what c-store retailers can do from an HR standpoint to be successful despite COVID-19.

Doug Galli, vice president and general manager for Reid Stores/ Crosby's, and the board chairman of the National Advisory Group (NAG) sat down with CStore Decisions to share how COVID-19 is challenging the c-store business and how his chain is responding.

CStore Decisions speaks with Frank White, founder of White Knight Marketing, about how convenience stores are approaching artificial intelligence and robotics, and what retailers need to consider before embarking on these new initiatives.

CStore Decisions recently spoke with Mike Fogarty, CEO of Denver-based Choice Market, about how Choice is standing out with better-for-you food, an omnichannel approach and new technology. The chain is introducing a new delivery platform, with plans to offer the entire store product base for delivery using its own fleet of electric vehicle drivers — ideas all chains can benefit from as they look to find new ways to serve customers during the COVID-19 pandemic. Choice is also gearing up to offer frictionless checkout with the opening of its fourth location.

New England convenience store chain VERC Enterprises CEO Leo Vercollone talks about his company's robust commitment to entering the CBD-hemp marketplace through a partnership with Ceres Natural Remedies and his personal experience with CBD products.

Mari Smith, social media thought leader and premier Facebook marketing expert, shares social media best practices and trends convenience store retailers should consider for 2020.

Ramon Lo, publisher of Airport Experience News, shares his insights on how the airport industry is adapting to the new trends and technology disruption also impacting the convenience store industry.

Richard Crone, CEO of Crone Consulting and Heidi Liebenguth, managing partner of Crone Consulting, dive deep into what convenience store retailers should keep in mind when evaluating autonomous checkout opportunities, and what to do now to prepare themselves for frictionless checkout.

Aaron McLean, chief operating officer for Stuzo, shares information about the company's C-Store Future Vision Platform that predicts what c-stores of the future might look like. Nicola Buck, head of marketing at BP shares information on a lab test BP did featuring biometrics at the pump and other frictionless initiatives including BPme.

C-Store Technology Oracle speaks with Daniel Burrus, a global futurist and best selling author, about the biggest technology trends set to impact convenience store retailers in 2019.