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GS&HC Podcast
by Natalia Colón-MoralesGlobal Service & Hospitality Consulting, LLC is a Service & Hospitality Consulting Firm dedicated to help small businesses reach high-standard service goals. On each episode we will discover different aspects of the service industry, how to utilize tools to elevate service quality, answer questions you might have, and so much more! Subscribe now so you can be on the know!
Copyright: Natalia Colón-Morales
Episodes
Empathy as Part of Our Customer Service Quality
12m · PublishedThis episode is the audio version of one of our Facebook Live videos, you will find the link to this FB Live below.
We discuss empathy and the impact it has on our service quality, we talk about tools that bring empathy into your team and service, and we analyze the revenue benefits of empathy. Don't hesitate to contact us if you any questions, comments, or concerns.
Thanks for tuning in!
Online course link: www.globalshc.com/onlinecourses
FB Live: https://www.facebook.com/GlobalSHC/videos/2782276681825525
Email: [email protected]
YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ
Facebook: https://www.facebook.com/GlobalSHC
Instagram: https://www.instagram.com/gshc_llc
LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc
Music: "Hotshot" By Scott Holmes
The Interview Process in the Hospitality Industry
49m · PublishedOn this Episode we discuss the interview process within the hospitality industry with Jessica Zaborowski, General Manager at a Hotel in the Pittsburgh area. We talk about the challenges interviewers and interviewees face during the hiring process and discuss tips and tools to make this process and efficient one. Remember that we appreciate your comments and you can always email us any questions you may have. Also, don't forget to like, share, and subscribe to this Podcast and to all our other social media platforms. Following the links to all our networks:
Email: [email protected]
YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ
Facebook: https://www.facebook.com/GlobalSHC/
Instagram: https://www.instagram.com/gshc_llc/
LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc
Music: "Hotshot" By Scott Holmes
Efficient Problem Handling
15m · PublishedOn this episode we discuss tools and tips for handling problems with customers and with employees / coworkers. Remember that we appreciate your comments and suggestions. Subscribe to our Podcast today so that you are always aware of our new episodes. Like and share this podcast with your friends, family and coworkers!
This Podcast is the English version of our latest YouTube Video, the video is in Spanish but you can opt for English subtitles. if you want to watch the video, find the link below.
YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ
Email: [email protected]
www.globalshc.com
Facebook: https://www.facebook.com/GlobalSHC
Instagram: https://www.instagram.com/gshc_llc
LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc
Music: "Hotshot" By: Scottholmes.com
5 Tips for Better Service Quality
23m · PublishedOn this episode we will discuss: 5 Tips for Better Service Quality. This Podcast is the English version of our first YouTube Channel Video, the video was filmed in Spanish so we decided to cover the same topic in our Podcast so everyone can have the same opportunities. Please feel free to comment, share, and like this Podcast and all our Social Media Pages:
Facebook: https://www.facebook.com/GlobalSHC
Instagram: https://www.instagram.com/gshc_llc
LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc
YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ
Website: globalshc.com
Email: [email protected]
Also, be sure to follow us so you can be the first one to know when we upload new content!
Music: "Hotshot" by Scott Holmes
GS&HC Podcast has 4 episodes in total of non- explicit content. Total playtime is 1:40:49. The language of the podcast is English. This podcast has been added on August 26th 2022. It might contain more episodes than the ones shown here. It was last updated on March 25th, 2024 00:47.
