Hiscall Technology Podcast

Sound plays an essential role in our lives. Headset features and technologies continue to make significant advances allowing us to hear and be heard when communicating the many different ways we communicate these days. In this episode, Chuck Culwell describes some new headset features and functions.

Video is here to stay. Video meetings are the preferred method for distributed and remote teams to collaborate and staying in touch. On this episode, we are joined by Tina from Sangoma to review their 'Meet' Video Conference solution and best practices for video meetings to increase engagement.

Check out past HTP Episodes featuring Tina from Sangoma:

• Addressing the Office Fax - HTP Episode 025
• Award-Winning Business Phone System - HTP Episode 006

The H.E.R.O program is Hiscall’s answer to the uncertainty of doing business when a crisis occurs.  H.E.R.O. (Hiscall Emergency Response Operations) encompasses Hiscall’s entire service infrastructure, mobilized to provide Hiscall customers with access to a level of service investment, responsiveness and expertise that will keep your business moving forward through an emergency situation.

SBC’s are more than SIP trunks. On this episode, Chuck has guests from ingate Systems to discuss Session Border Controllers. We define their role, when you need one, and options for deployment.

Session Initiation Protocol (SIP) has changed enterprise communications. On this episode, we discuss SIP and its use in business communications applications, desk phones, and SIP trunks.

Cyber threats come from within your organization and outside your organization. This episode looks at some of the cybersecurity’s bad actors and their motivations that drive them.          

Cybercriminals use increasingly sophisticated techniques to trick and manipulate people to provide sensitive information, credentials, or access to network systems. On this episode we discuss some of the most common social engineering techniques used by cybercriminals.

Many companies come and go through the years. Reaching 25 years in business is worthy of a celebration. On this episode, Chuck is joined by Hiscall President and CEO to discuss 25 years in business, changing technologies, and moving forward.

The Hiscall Technology Podcast will continue bringing new content in 2021. As we wrap up 2020, here is a quick message from Chuck Culwell, our podcast host. Hiscall wishes you a safe and Merry Christmas.

With recent tornados disrupting businesses in middle Tennessee and Coronavirus impacting business around the world, implementing alternatives for working has become increasingly important to businesses. Extending business communications to work-at-home or remote workers is valuable for business continuity and disaster recovery. On this episode, our host Chuck Culwell discusses some of the options to keep employees communicating.