IIM V PODCAST

We had the absolute pleasure of hosting Ms. Shweta L Srivastava, a seasoned industry expert with extensive experience at top-notch companies like Tata Cliq, Pepperfry, and Yatra.com. In this episode, Shweta ma'am helps us dive into the realm of Customer Experience (CX) strategies, sharing practical insights on how businesses can enhance customer satisfaction and loyalty.

From discussing innovative approaches to time-tested techniques, she provides valuable advice on improving the overall customer journey.

Don't miss out on this amazing podcast and do share your thoughts with us in the comments section below!

The 4th episode of Insider's talk with Rahul Lakhmani, the CEO of Skiify. The episode deals with the importance of emotional intelligence.

This special episode from V-POD explores Professional Skepticism,which is behind every exploration that mankind has achieved so far.

The first episode of this season's Professor's On Air with Professor Sunil Chandran, director at Trilliant consultancy and Trilliant Digital.

The Headlines from around the world this week, brought to you by V-POD, the podcast club of IIM Visakhapatnam.

In this episode we explore the recent happenings with OpenAI and its CEO Sam Altman and we also took a look at the future of AI as a whole

This week we are hosting Mr Sourabh Sengupta, the Vice President of global supply chain planning at Glenmark Pharmaceuticals.

With over 25+ years of Supply Chain experience across companies like Glenmark, Cipla, General Motors and more, listen in on some of his insightful thoughts on topics ranging from Indian consumer behavior to consequences of the Gaza War on the global supply chain. He's also got some valuable advice for a successful career in operations.

The headlines of this week from V-Pod (IIM Visakhapatnam's podcast club)

The headlines of this week from V-Pod (IIM Visakhapatnam's podcast club)

In this podcast, Shitiz Dogra, Associate Director of Digital Marketing at IndiGo, shares valuable insights into the world of digital marketing and its impact on the aviation industry. He emphasizes the importance of customer-centric content creation, discusses the role of social media platforms in brand engagement, and delves into crisis management strategies based on his experience with ONGC. Shitiz also highlights the significance of storytelling in marketing and reflects on the lessons learned from the COVID-19 pandemic's impact on the aviation industry. Throughout the conversation, he underscores the essential role of customer service and brand reputation in winning the hearts of Indianconsumers

Follow Shitiz on LinkedIn - https://www.linkedin.com/in/shitizdogra/

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https://www.linkedin.com/company/vpod-iimv-podcast

Check out the video podcast on YouTube - https://youtu.be/fOdsfjcpmag