Nucleus of Innovation

 It’s still early days to quantify what effect the Metaverse might have on the retail space over the next decade, however, digital spaces are becoming more immersive & the Metaverse is certainly part of this shift. Listen to retail analysts Natalie Berg & Nicole Leinbach as they discuss how the Metaverse might influence the retail industry of the future.

The explosive growth of digital commerce and emerging fulfillment methods have affected virtually every store. Now, as Gen Z becomes the dominant force in retail, brands need to put greater focus on a host of areas. From the need for “shopper-tainment” to the importance of sustainability to offering new payment types, retailers need processes and technology that allow them meet shifting expectations.   GUEST: Nicole Leinbach, Founder, Retail Minded

Retail therapy is a very real thing. Research shows that positive shopping experiences create real enjoyment for consumers. But how can retailers deliver when everyone’s wants and needs are different? In this episode, we dive into what it takes to raise the Happy Index. It starts with efficient ecommerce fulfillment, inventory accuracy and true unified commerce.    Guests: Georgia Leybourne, Senior Director International Marketing, Manhattan Associates and Martine Toussaint, Senior Marketing Manager, Manhattan Associates

Whether it was a grounded super-tanker blocking the Suez Canal, shortages in global workforces, or the spread of new COVID19 variants, the last twelve months have provided plenty to discuss when it comes to the supply chain space.   For this special episode, each of our guests will be given one minute to talk about an industry term in the context of 2021 – points will be awarded for the best, most insightful and creative soundbites!   In this latest episode of the Nucleus of Innovation, we are joined by new Manhattan Associates CMO, Ann Ruckstuhl, head of international marketing, Georgia Leybourne, and European chief of operations, Henri Seroux

As we all know, the retail industry has undergone seismic structural shifts over the past decade and, in particular the past couple of years.   The unprecedented level of change driven by the pandemic (with the almost overnight shift to ecommerce), saw shopping habits upended, retailers recognize the importance of business agility and, of course, an urgency to digitize and remove friction from any kind of physical store experience.    So what does all of this mean for the Point-of-Sale technology? And how can retailers ensure they’re seamlessly serving their customers across the plethora of touchpoints available to them today? These are just some of the topics that we will be exploring in this episode.   Guests: Miya Knights, author, broadcaster, journalist & retail industry commentator Natalie Berg, author, broadcaster, journalist & retail industry commentator  

In 2020, worldwide ecommerce sales grew by nearly 28%, while total retail sales declined by 3%. This dichotomy was bound to have an impact on traditional business models, supply chain strategies and consumer psychology. So, let's discuss long-term impacts of now-changed customer expectations will have on the retail industry.   In this episode of the Nucleus of Innovation podcast, we are joined by retail industry stalwart, Miya Knights. Our host is James Canham-Ash.

Transportation Management Solutions have evolved significantly over the past three decades in response to advances in technology, the changing needs of shippers & shifting consumer behavior. And, while Charles Darwin wrote about the survival of the fittest in the context of his evolutionary theories, today it’s true to say that the most adaptable TMS are those that are most likely to survive and thrive today.      In this episode of the Nucleus of Innovation, guest speaker, Adrian Gonzalez, President, Adelante Research and host of the Talking Logistics vlog, joins TMS industry veteran and VP at Manhattan Associates, Rob Schaefer, to discuss the DNA of a modern transportation management system. Our host is James Canham-Ash.

With many organizations being forced to accelerate ecommerce & digitalization strategies, or to spin up altogether new offerings such as curbside pickup, micro fulfillment centers and new point of sale offerings, it’s easy to gloss over the backroom processes and skills needed to make these types of upgrades actually function properly.   In this episode of the Nucleus of Innovation, join Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates as we discuss the critical role change management plays behind the scenes when it comes to rolling out a new supply chain solutions.   GUESTS: Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates  

Explore the benefits of unified transportation and distribution. Industry expert Brian Kinsella details how unifying all processes on a single platform increases visibility, resiliency and efficiency. Listen to the podcast episode now.

After a year of unprecedented challenges, one thing is clear – the ability to pivot has the difference between staying in the black or shutting up shop over the last 12 months, and technology has clearly played an important role in weathering the challenges of 2020. But what are the key technologies that have kept the trucks running, warehouses stocked and shelves full?  In the latest episode of our Nucleus of Innovation podcast, we’re joined by Ron Lazo, enterprise transformation expert, and Gregg Lanyard, transportation strategy leader, to discuss transportation management solutions in the context of supply chains, and to celebrate some major successes from the last twelve months. Our host is James Canham-Ash.