PlanetLaundry Podcast

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with “The Laundromat Millionaire” Dave Menz – author, laundry coach, and the owner of Queen City Laundry, a chain of full-service stores in Cincinnati, Ohio.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with Brandon Schlichter, the founder and CEO of Investment Joy. Mr. Schlichter is an investor focused on small, traditional businesses – including laundromats.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this special episode, recorded in San Diego at CLA’s 2023 Excellence in Laundry Conference, PlanetLaundry Editor Bob Nieman chats with Brandon Schlichter, the founder and CEO of Investment Joy. Mr. Schlichter is an investor focused on small, traditional businesses – including laundromats.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Jekowsky, the CEO and co-founder of Cents, an all-in-one software platform created to help laundromat owners grow, manage, and better understand their businesses.

Alex shares his thoughts on the notions of customer support vs. customer success, how laundromat owners can strengthen their relationships with their customers, where the greatest opportunities lie for today’s laundry operators, and more.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.

https://www.trycents.com/partner/planet-laundry

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Alex Jekowsky, the CEO and co-founder of Cents, an all-in-one software platform created to help laundromat owners grow, manage, and better understand their businesses.

Alex shares his thoughts on the notions of customer support vs. customer success, how laundromat owners can strengthen their relationships with their customers, where the greatest opportunities lie for today’s laundry operators, and more.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Cents.

https://www.trycents.com/partner/planet-laundry

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Matt Gabris, a chief safety and environmental executive for the food and beverage industries, as well as industry safety chair for the American Bakers Association.

In addition, he and his wife, Jennifer, are the long-time owners of The Wash Basket, a laundromat based in Central Lake, Mich.

Matt shares his thoughts on business record-keeping requirements, fire safety and prevention, and some of the key areas on which store owners should focus when safeguarding their operations – as well as explaining the critical steps laundry operators should take if an incident were to occur.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Matt Gabris, a chief safety and environmental executive for the food and beverage industries, as well as industry safety chair for the American Bakers Association.

In addition, he and his wife, Jennifer, are the long-time owners of The Wash Basket, a laundromat based in Central Lake, Mich.

Matt shares his thoughts on business record-keeping requirements, fire safety and prevention, and some of the key areas on which store owners should focus when safeguarding their operations – as well as explaining the critical steps laundry operators should take if an incident were to occur.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com/.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Waleed Cope, owner and operator of The Soap Box – which is a laundry, drycleaning and sneaker-cleaning enterprise, based in Brooklyn, N.Y.

Waleed shares his thoughts on the importance of customer support, texting to build business, and today’s evolving laundromat industry – as well as explaining how he got involved with cleaning sneakers and what it’s like to live life as a “laundry pirate.”

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen: go.speedqueencommercial.com/routine.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Waleed Cope, owner and operator of The Soap Box – which is a laundry, drycleaning and sneaker-cleaning enterprise, based in Brooklyn, N.Y.

Waleed shares his thoughts on the importance of customer support, texting to build business, and today’s evolving laundromat industry – as well as explaining how he got involved with cleaning sneakers and what it’s like to live life as a “laundry pirate.”

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen: go.speedqueencommercial.com/routine.

Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman interviews Chris Ward, the president and founder of 4WARD Energy Solutions, a national energy consultancy based in Houston. 4WARD is part of the CLA Business Solutions program – with Chris and his team helping Coin Laundry Association members navigate the ever-changing landscape of the deregulated energy industry.

The two discuss the current state of the energy markets, which have seen some laundry owners reporting utility costs that have doubled and, in some cases, tripled in certain areas – while also sharing best practices for taking control of a laundromat’s energy costs.

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com