QAD Customer Podcast

Welcome back to the podcast! In this episode we are joined by Frankie Tayar. We discuss what it means to run efficient and high-volume shipping, details on how they have been able to leverage that portal to have a higher volume of shipping on a daily basis, shipping integration, and so much more!

01:55 – Interview starts, learn more about Frankie’s background and how he came into the QAD space.
06:41 – What is his role at Broom Street.
09:01 – Diving into mobile apps, portals, and web apps and the different types of portals
10:38 – What is the difference between an internal portal and a browse and more on supplier portals, what they do, how to utilize them, how they work.
14:49 – His advice on how someone who is in finance that is using QAD could integrate the supplier portal into their daily tasks.
19:46 – How a customer portal works and how it benefits the customer.
23:48 – More on their shipping portal, what it does, how it works, its competitive advantage, and high-volume shipping.
39:26 – Broom Street's portal competitive advantage with prioritizing shipping, employee metrics and tracking, visibility during the entire process, elimination of pulling in extra departments, and more.
42:26 – What the benefits are of the portal being independent/standalone.
44:51 – Broom Street product development and the importance of development.

Resources:
ISS Global
Broom Street Portals
Follow Broom Street on LinkedIn
Follow Stephen on LinkedIn

Welcome back to another episode of the QAD Customer Podcast! In this week’s episode we are joined by Scott Gaines. We dive into Scott’s background, the trajectory of his career, Power BI, and so much more!  

00:42 – Learn more about Scott's background. 

02:43 – The trajectory of his career, what he has learned, and what his roles and responsibilities have been like.  

06:04 – How his approach has been influenced by his roots and how this approach has helped him. 

08:39 – Power BI, how he stumbled into that world, and the business steering committee. 

11:57 – How his business utilizes Power BI, how to make decisions about what is best to incorporate into dashboards, and what is most effective.  

18:10 – IT in business and how it can support the business. Where does technology or general IT sit in a business and how can someone level up their game when considering the usage of the software.  

23:19 – What applications he has done with Power BI and what the change management looked like.  

26:07 – What do the components of the salesforce dashboard look like and what kind of components are incorporated.   

27:23 – How does he handle data, how does he ensure the accuracy of data, and focusing on data integrity.  

30:38 – More examples on how he has utilized dashboards and the impact they have made.  

33:35 – Where to learn more about the BI space or how to take advantage of some of the tools.  

35:39 – His approach and thought process around what people can learn at user groups. 

Resources:

Quest Diagnostics 

In this episode of the QAD Customer Podcast Stephen Rosenthal takes a deep dive into Broom Street Software and taps into the mind of Steve McHugh. Steve started Broom Street 30 years ago and has been going strong ever since. We cover what Steve did in his early days at QAD, starting Broom Street Software and what products does Broom Street bring to the table for QAD users.

QAD Customer Podcast is back! In this episode we talk to Scott Nigh about his experience moving from Intern to CIO,  experiencing multiple acquisitions, growing Adaptivity, and his thoughts on the QAD space. Scott started as an intern at A.O. Smith, Scotts division was acquired by Tower in 1997 and worked his way up at Tower to become the CIO in 2017. He then moved over to Adaptivity in March 2021, where he has been since. We hope you enjoy listening to this episode of QCP, leave us a comment on any of our LinkedIn pages and tell us what you thought of this episode of the QAD Customer Podcast. Make sure you subscribe to be the first to know when we release the next episode of QCP.

Scott's LinkedIn
Stephen's LinkedIn
Adaptivity LinkedIn
DocLib LinkedIn


0:45 intro to Scott

1:45 When did Scott get started at QAD

3:50 Journey through the ranks at Tower to CIO

7:45 Words of advice for moving into senior management 

12:08 The beginning of Adaptivity

13:00 Big difference between corporate and being a QAD partner

17:00 Scott’s thoughts on the changes in the QAD space

20:00 Asking the right questions to get the right answers

25:00 Adaptivity Assist, Adaptivity CXO, Focusing on QAD

27:30 Adaptivity - The Newest Oldest Kids on the Block

This 2 Part episode is going to be awesome! We dive into everything from the history of communications / documents in a business to what you can do with them to grow your company.

Sign up for our upcoming webinar here to learn more about the suite of functionality offered in DocOrgin & DocLib.

Sign up for the webinar here!

This 2 Part episode is going to be awesome! We dive into everything from the history of communications / documents in a business to what you can do with them to grow your company.

Sign up for our upcoming webinar here to learn more about the suite of products offered by DocOrgin & DocLib.

Laura Harshberger manages a 20 person team to support the QAD application for PPG Aerospace. This episode dives into her experience as an IT professional and how IT can be a pivotal asset to any companies efforts around business process improvement, automation, and more. 

She covers everything from dealing with COVID-19 as a manufacturing company to managing a global team to implementing products within the QAD partner network. Don't miss this awesome episode. More great content to come. 

To learn more about DocLib & DocOrigin click here.

As a QAD user, it will be paramount for you to consider the advantage of using documents as a way to grow your business instead of just a cost.

Building a competitive advantage and a scalable back office will differentiate you from the competition and move you into the next level of growth.

You can look like the ultimate rockstar to your boss and eliminate the UNCERTAINTY in your process but considering where document management and workflow automation can fit and help in your business.

To learn more about DocLib & DocOrigin click here.

We are excited to bring you Series #2 of the QAD Customer Podcast. This series we will be bringing Steve Luke & Daniel Dimm from DocOrigin in as co-hosts to bring even more value to you as a QAD customer.

Both DocLib & DocOrigin are focused on eliminating manual work, squelching uncertainty in your organization, and growing your organization through automation & document management.

If you are interested in learning more about the tools offered by DocLib & DocOrigin, REGISTER for our upcoming session together.