Techlink in Conversation

Eddie Grant chats to Jonathan Warren, Principal Consultant & Head of Innovation, Altus Consulting about all things all things vulnerability and the TISA vulnerability radar tool.

Our conversation delves into the FCA's focus on vulnerability in the financial services profession, discussing its definition, importance, and the impact of recent regulatory developments. Jonathan Warren highlights the evolution of vulnerability considerations since 2014, emphasizing the FCA's and the industry's ongoing commitment. He explores the definition of vulnerability, its key drivers, and the significance of financial lives surveys in understanding vulnerability dynamics. The discussion also touches on the Tisa Vulnerability Radar as a tool for firms to assess their support for vulnerable clients and the implications of the consumer duty for enhancing focus on vulnerability.

Helpful links

TISA Vulnerability radar tool - TISA Vulnerability Radar - TISA

Subscribe to future podcasts and review our Techlink in Conversation catalogue for a deep dive across Technical, Vulnerability and Research themed conversations.

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Please note - The content of this recording is strictly for general consideration only. No action must be taken or refrained from based on the content alone. Professional advice must always be sought. Accordingly, neither Technical Connection Ltd nor any of its officers, employees or contractors can take responsibility for any loss occasioned because of any such action or inaction.

Eddie Grant chats to Claire Trott, Technical Connection Director, to discuss the imminent lifetime allowance changes.

The Chancellor announced the abolition of the lifetime allowance (LTA) in the spring budget of 2023. While there may be amendments, the main form of the legislation should go through. As a result, the LTA charge will be removed from 6 April 2023, but the existing framework remains in place until the full abolition in the 2024-2025 tax year. Claire discusses the changes and what advisers should consider and what they should say to their clients.

Subscribe to future podcasts and review our Techlink in Conversation catalogue for a deep dive across Technical, Vulnerability and Research themed conversations.

Please leave a comment, we would love to know what you think of our conversations, why not like it too!

Please note - The content of this recording is strictly for general consideration only. No action must be taken or refrained from based on the content alone. Professional advice must always be sought. Accordingly, neither Technical Connection Ltd nor any of its officers, employees or contractors can take responsibility for any loss occasioned as a result of any such action or inaction.

Eddie Grant in conversation with Simon Neville who discusses his recent MBA research on ““a critical analysis of the effectiveness and influence of financial advisers working with entrepreneurs on business exits”

The research establishes three key themes that influence this:

1. The entrepreneurs' mindset when it comes to managing their finances.
2. A demonstrable lack of knowledge and uptake of financial solutions that could enhance financial outcomes by entrepreneurs.
3. The poor reputation of the financial advice sector. This includes those who choose not to work with a financial advisor and those who do.

Subscribe to future podcasts and review our Techlink in Conversation catalogue for a deep dive across Technical, Vulnerability and Research themed conversations.

Please leave a comment, we would love to know what you think of our conversations, why not like it too!

Please note - The content of this recording is strictly for general consideration only. No action must be taken or refrained from based on the content alone. Professional advice must always be sought. Accordingly, neither Technical Connection Ltd nor any of its officers, employees or contractors can take responsibility for any loss occasioned as a result of any such action or inaction.

Eddie Grant chats to Claire Trott, Technical Connection Director, to discuss topical Techlink bulletins. This episode we chat through:

• Lifetime allowance changes
• New Office of National Statistics Life Expectancy Table
• National Insurance changes

Subscribe to future podcasts and review our Techlink in Conversation catalogue for a deep dive across Technical, Vulnerability and Research themed conversations.

Please leave a comment, we would love to know what you think of our conversations, why not like it too!

Please note - The content of this recording is strictly for general consideration only. No action must be taken or refrained from based on the content alone. Professional advice must always be sought. Accordingly, neither Technical Connection Ltd nor any of its officers, employees or contractors can take responsibility for any loss occasioned as a result of any such action or inaction.

Eddie Grant catches up with Charlotte Watson who launched her advisory firm in January 2022. Charlotte shares her journey and experiences as she builds her business. We also discuss how we can together support a more inclusive profession. Charlotte highlights three great hints and tips for advisers throughout their career.

Eddie Grant catches up with Alex Hall who completed his masters in 2023 shares his insights on how to inspire the next generation of advisers and hints and tips for fellow students.

Previous episodes in the research series:

Better Vulnerable Client Outcomes- Eddie Grant discusses better outcomes for clients in vulnerable circumstances - availablehere

Buy to let- Jason Haigh discusses buy to let properties - listenhere

Investor Knowledge- Amy Goodall-Smith discusses where people get their knowledge when making financial decisions - listenhere

Later Life Financial Planning- Vicky Kleboe, Later Life Financial Planning for women - listenhere

Long Term Care- Zoe Taylor, discusses the perfect storm for financial planning decision making - listenhere Millennials in Aberdeen- Alan Rutherford discusses how millennials make investment decisions - listenhere

Pensions Tax Relief- Claire Trott discusses the impact of pensions tax relief based on the nature of the benefit structures of the schemes - listenhere

Property- Paul Johnson discuss Property as a retirement strategy instead of pensions - listenhere

Retirement- Sam Bradford discuss The Retirement Decision within financial services company - listenhere

Retirement Planning- Ellie Reed discusses how existing stakeholder knowledge and emotional intelligence plays a role - listenhere.

Value of Advice- Tom Low, discuss reason for, and value of, seeking financial advice - listenhere

Vulnerability- Adam Johnson discusses vulnerable consumers in financial services - listenhere

Subscribe to future podcasts and review our Techlink in Conversation catalogue for a deep dive across Technical, Vulnerability and Research themed conversations.

Please leave a comment, we would love to know what you think of our conversations, why not like it too!

Eddie Grant catches up with Hannah Coffey, Vulnerability and Client Assistance Manager to consider the common queries, Consumer Duty and hints and tips to deliver great client outcomes.

Previous episodes in the vulnerability series

Episode 1focuses onBereavementwith expert insights from Kirsty Hunt from Cruse Bereavement Support and our lived experience expert Dominic. Market Podbean link ishere.

Episode 2focuses onMental Healthwith expert insights from Emma Turner from Mind Croydon and our lived experience expert James. Market Podbean link ishere.

Episode 3focuses onEconomic Abusewith expert insights from Dr Nicola Sharp-Jeffs, Founder and CEO of Surviving Economic Abuse and our lived expert Annie. Market Podbean link ishere.

Episode 4focuses onCognitive Impairmentwith expert insights from Philly Hare, Innovations in Dementia and our lived experts Wendy and George. Market Podbean link ishere.

Episode 5focuses onRelationship Breakdownwith expert insights from Jack Guinness and Farah Baldock from Gingerbread and our lived expert Helen. Market Podbean link ishere.

Episode 6focuses onDigital Capabilitywith expert insights from Helen Dobson from Citizen's Online and our lived expert Jackie. Market Podbean link ishere.

Episode 7focuses onCaringwith expert insights from Sonia Benitez, from Carers Network and our lived expert Cynthia. Market Podbean link ishere.

Subscribe to future podcasts and review our Techlink in Conversation catalogue for a deep dive across Technical, Vulnerability and Research themed conversations.

Please leave a comment, we would love to know what you think of our conversations, why not like it too!

Eddie Grant catches up with Helen O'Hagan, tax and trust expert, who demystifies trusts, trustee duties and the value of advice. This insightful conversation is full of hints and tips.

Subscribe to future podcasts and review our Techlink in Conversation catalogue for a deep dive across Technical, Vulnerability and Research themed conversations.

Please leave a comment, we would love to know what you think of our conversations, why not like it too!

Eddie Grant catches up with Anna Blake. In this episode, we unravel the multi-faceted dimensions of job satisfaction in paraplanners. Anna Blake’s MSc study unveils the interplay between factors such as employment status, professionalisation and stakeholder relationships, providing valuable perspectives for paraplanners, advisers and industry professionals. The session is full of hints and tips.

Eddie catches up with Claire Trott to discuss pensions awareness week and questions frequently asked of advisers with regards to pensions.