Hospitality Talks

Dining trends have evolved, but at a slower pace until the pandemic. The industry finds itself in a new era of foodservice and hospitality adapting to new demands and challenges. Technology has facilitated these changes at hyper speed and introduced new business models. We are thrilled to have TJ Delle Donne - Assistant Dean, College of Food Innovation and Technology Johnson & Wales University; Michael Whiteman – President Baum & Whiteman International; and Daniel Green – Chef and Author to share their perspective.

Over the past few months, hospitality and lodging businesses have slowly reopened as the industry starts to recover. During this process, several items must be considered, including the health and safety of guests, staff, and the community along with local regulations that govern these operations. Hospitality Talks is thrilled to have three professionals; Stefan Thumigar - General Manager, Rotana Hotels & Resorts; Jamal Hussain – General Manager, Nusa Dua Beach Hotel & Spa; and Daniel Twerenbold – Regional Director, Radisson Hotels to share their thoughts.

Hotels have become a prominent part of the real estate alongside the usual trio of commercial real estate asset classes: retail, office, and industrial. European hotel transaction volume had reached 27.1billion Euros in 2019 surpassing all previous records. Please join Hospitality Talks for a conversation with David Kellet – Senior Director Hotel Transactions, Invesco; Daniel Kos – Chief Financial Officer & Executive Director, PPHE Hotel Group and Rami Badr – Managing Director & Partner, Orion Capital Managers regarding hotel investment opportunities, and valuations in Europe.

#hotelinvestments

#Europe

Traveler preferences evolve and so do their perceptions. In the last few years, the hospitality industry has responded to these changes by developing new accommodation products and the growth in hotel brands has mainly been driven by the so-called lifestyle category. Please join Hospitality Talks for a conversation with Guarav Bhushan - CEO, Lifestyle & Entertainment Brands, Accor.

Traveler preferences evolve and so do their perceptions. In the last few years, the hospitality industry has responded to these changes by developing new accommodation products and the growth in hotel brands has mainly been driven by the so-called lifestyle category. Please join Hospitality Talks for a conversation with Guarav Bhushan - CEO, Lifestyle & Entertainment Brands, Accor.

Stakeholder engagement is more important now than ever and all of us are trying to keep up with the changes. Please join Hospitality Talks for a conversation with Leora Lanz – Assistant Dean, School of Hospitality Administration Boston University; Richard Adam – Founder Trend Transfer Asia and Marco Nijhof – Group Director of Hospitality, Value Retail Management to understand the changes sweeping through the hospitality industry.

The industry has always relied on occupancy percentage, RevPar, margin percentage etc to evaluate hotel performance. Are these measures still valid? What needs to be done to measure the complete picture of performance. Please join a conversation with David Eisen – Director Hotel Intelligence, HotStats Americas and James Cole – Partner and Head of Asset Management, Ohana Real Estate Investors to look at the trends and what changes are sustainable.

The industry has always relied on occupancy percentage, RevPar, margin percentage etc to evaluate hotel performance. Are these measures still valid? What needs to be done to measure the complete picture of performance. Please join a conversation with David Eisen – Director Hotel Intelligence, HotStats Americas and James Cole – Partner and Head of Asset Management, Ohana Real Estate Investors to look at the trends and what changes are sustainable.

Customer expectations are rising, and marketers are frantically trying to keep up in a world where connected and real-time experiences are considered the norm when interacting with brands. 

Knowing your customer expectations is imperative and brand positioning impacts customer expectations which in turn have an impact on customer satisfaction. 

Join the  conversation hosted by Sam-Erik Ruttmann and Abid Butt, with Piers Schmidt – Founder, Luxury Branding; Andrea Stokes – Practice Lead, JD Power and Liliana Petrova – Founder & CEO, The Petrova Experience to understand how hospitality brands can better deliver to customer expectations.

Customer expectations are rising, and marketers are frantically trying to keep up in a world where connected and real-time experiences are considered the norm when interacting with brands. 

Knowing your customer expectations is imperative and brand positioning impacts customer expectations which in turn have an impact on customer satisfaction. 

Join the  conversation hosted by Sam-Erik Ruttmann and Abid Butt, with Piers Schmidt – Founder, Luxury Branding; Andrea Stokes – Practice Lead, JD Power and Liliana Petrova – Founder & CEO, The Petrova Experience to understand how hospitality brands can better deliver to customer expectations.