MasterMind Minutes by Franchise Growth Solutions

MASTERMIND MINUTES - ONE GUEST, ONE QUESTION, ONE EXPERT ANSWER IN MINUTES NOT HOURS.

Today my guest is Herb Cogliano Herb leads his own advisory practice leveraging the Scaling Up Performance Platform. As a Business Coach, experienced CEO Scaling Up Practitioner, and Professor of the Scaling Up Masters Business Course, he has learned firsthand what it takes to overcome many business challenges. Herb is pursuing his passion of working with leaders of growth companies to achieve more freedom by helping them create industry leading strategies, a culture of accountability, flawless execution along with a healthy cash flow within their organizations. Herb was formerly CEO of Sullivan and Cogliano Designers, a 53-year privately held family owned Technology Staffing and Workforce Solutions firm who joined a select group of companies that have appeared on the Inc. 5000 Fastest Growing Company list multiple times. Reach Herb at: https://www.aspiregrowthadvisors.com/ Contact Gary at: [email protected] Visit: www.frangrow.com

MasterMind Minutes. One Guest - One Question - One Expert Answer in Minutes not Hours Today's special guest is Jamie Marozzi. As one of the original founders of LocOhana Tropical Grill Jamie brings over 14 years of experience in the restaurant industry and over 13 years as an entrepreneur. Jamie has helped build and develop three successful companies. Beyond his professional pursuits, he is a devoted husband and father of two boys. As a sports enthusiast, he enjoys staying active with a passion for traveling, particularly to tropical islands. To Learn More or reach Jamie visit: https://www.locohanafranchise.com/#fr... Contact Gary at: [email protected] Learn how to franchise your business at: www.frangrow.com

MasterMind Minutes- One Guest, One Question, One Expert Answer in Minutes not Hours. Today we have Celebrity Chef and Food Network Star Fabio Viviani sharing his experiences and advice with restauranteurs who may be struggling with labor shortages/issues? Viviani is also the founder of the franchised business JARS JARS by Fabio Viviani was founded in 2021 by culinary visionary and chef Fabio Viviani, JARS is a gourmet quick serve dessert franchise featuring an elaborate assortment of classic desserts from around the world in a single-serve jar. JARS has reimagined the way people experience dessert with a menu that celebrates indulgence, creativity, and flavor. Contact Fabio at: https://jarsbyfabioviviani.com/

Contact Gary at: [email protected]

Visit: www.frangrow.com to learn about franchising your business

MasterMind Minutes - One Guest - One Question - One Expert Answer in Minutes Not Hours Today's guest is Business Coach Joe Hliboki Joe is a certified FocalPoint business coach with broad experience in several industries including manufacturing, healthcare, and technology. As a 17-year Enterprise Sales Team Leader at Cisco Systems Joe’s success was the result of working with business leaders to embrace change and organizational transformation as technology continuously evolved. His experience as a two-time Franchise owner and working at small companies provides broad insight into the challenges and the paths to success required to effectively collaborate with Business Owners and Business Leaders to facilitate change and accelerate success. Contact Joe at: [email protected] Contact Gary: [email protected] Visit: www.frangrow.com

MasterMind Minutes - One Guest - One Question - One Answer in Minutes not Hours. Today we have the honor of speaking with Edith Wiseman CFE Edith is President of FRANdata, a leading franchise market research firm based in Arlington Virginia. As a 24 year veteran at FRANdata, franchising is more than a passion for her, the analyzing and understanding of all things franchising and equating insight into results is her calling. Wiseman plays a pivotal leadership role in the strategic growth of FRANdata’s performance advisory, strategic marketing and franchise financing solutions. Due to her dedication and knowledge Wiseman is the go-to person for hundreds of franchisors, top franchise lenders, Fortune 500 companies, and industry partners. As one franchisor disruptor describes the results of her work -- “we couldn’t have grown to 1,000 stores and beyond without her and her team.” Named by Entrepreneur magazine as a Top Influential Women in Franchising, Wiseman has long been a key figure in understanding and promoting business model excellence and franchise finance best practices. Edith sat on the International Franchise Association’s (IFA) Executive Committee as part of their Board of Directors, former Chair of the IFA’s Supplier Forum, is also part of the education foundation board, she is also on the Ascension initiative to help increase black owned franchise businesses. She remains a strong advocate for emerging brands through her work with the Emerging Franchisor Conference Committee, and the Emerging Franchisor Task Force.

Contact GAry at: [email protected]

MasterMind Minutes - One Guest, One Question, One Expert Answer in Minutes not Hours. Our guest today is Multi Unit franchisee Jesse Keyser. Jesse graduated from Southern Illinois University at Carbondale. While attending college, Jesse joined a small technology start-up and stayed with them until 2005, when he and his brother opened the first of five Little Caesars Pizza locations, all of which have since sold. Jesse was a Valpak franchisee from 2008-2011. In 2010, he and his brother opened their first Sport Clips Haircuts, and they currently own 27 of them across five states with plans for more acquisitions. In 2014, they purchased Oxi Fresh Carpet Cleaning of St. Louis, and they operate six territories. Currently he and his partners are opening locations of Ideal Image across the country. Jesse has served on the advisory councils for Little Caesars, Oxi Fresh Carpet Cleaning, and Sport Clips, and he has been the Sport Clips Owner of the Year, as well as the Oxi Fresh Carpet Cleaning Owner of the Year. He currently serves as the Chair of Franchise Update’s 2024 Multi-Unit Franchise Conference and is the Secretary for the International Franchise Association’s Franchisee Forum. Additionally, he makes regular trips to Washington DC to meet with legislatures in advocacy of issues affecting business owners. For more info contact [email protected]

MasterMind Minutes - One Guest, One Question, One Expert Answer in Minutes not Hours. Today's guest is Tom Wood the President and CEO of Floor Coverings International He joined the organization in 2005 after previously serving three years as a Vice President of our parent company, FirstService Brands (FSB), overseeing the strategy and operational direction of several brands in our franchising portfolio. Tom initially joined FSB in 1985 and has worked in a few of our sister companies, including: College Pro Painters as both a franchisee and executive; CertaPro Painters as Vice President and part of the founding team; President of The Franchise Development Center, where he oversaw the franchise expansion and development for CertaPro Painters; California Closets; and Paul Davis Restoration. To Learn more visit: https://flooring-franchise.com/ Contact gary at: [email protected]

MasterMind Minutes - One Guest, One Question, One Expert Answer in Minutes Not Hours.

HOW DID PRIVATE EQUITY BECOME THE DOMINANT PLAYER IN MODERN FRANCHISING IN THE US?

Today we are very fortunate to have as our guest Alicia Miller.Alicia is the Founder and Managing Director of Emergent Growth Advisors, a boutique strategic advisory firm working at the intersection of franchising and private equity. She supports founders and franchise management teams facing growth, disruption, or transformation challenges, and helps them accelerate their businesses. She also advises private capital firms pre- and post-transaction on strategy and value creation initiatives and co-invests alongside her partners. As a former multi-unit franchisee, she brings a franchisee’s perspective and operating experience into every engagement. Ms. Miller is a recognized thought-leader in franchising and the author of "Big Money in Franchising: Scaling Your Enterprise in the Era of Private Equity." She is also a monthly columnist for Franchise Times and has been published in Entrepreneur and Forbes. Together she has published more than 70 articles about franchising and private equity.

She currently serves as an independent director for Elevated Ventures Group, a private equity backed multi-unit franchisee of Urban Air Adventure Parks.

Contact Alicia at: https://emergentgrowthadvisors.com/

Contact Gary at: www.frangrow.com

MasterMind Minutes - One Guest, One Question, One Answer In Minutes Not Hours. Today's guest is Shipley Do-Nuts CEO Flynn Dekker.Flynn joined the company in 2023 to spearhead the iconic, Houston-born brand’s national expansion, bringing 30-plus years of executive leadership experience in the restaurant and retail industry and a strong track record of executing significant growth. Prior to being named CEO at Shipley, Dekker most recently served as CEO of Bonchon, a global franchisor of Korean chicken restaurants with more than 420 locations spanning nine countries. He also held chief marketer roles at Wingstop Restaurants, where he led all strategic advertising, franchisee communication, branding, media and marketing efforts, and at Rave Restaurant Group and Fogo de Chao. In addition to expanding the 87-year-old brand’s footprint and store count, Dekker will also focus on driving same store sales growth and investing in franchisee success with product innovation, equipment and technology upgrades and customer service enhancements.

Contact: Flynn Dekker https://shipleydonuts.com/

Contact Gary www.frangrow.com

MasterMind Minutes One Guest, One Question, One Expert Answer in Minutes Not Hours Today's special guest is Elyse Lupin. With over 20 years of marketing experience, Elyse is a true expert in franchise marketing. Her expertise also extends to marketing strategy, digital marketing, branding, and brand strategy. Elyse has had the privilege of working at renowned brands such as Comcast, The Walt Disney Company, NBC, and New Balance Athletic Shoe, which has given her a broad marketing background. Elyse's journey began at The Pennsylvania State University in University Park, where she laid the foundations for her career by earning a Bachelor of Science in Marketing. After graduation, she worked in NYC as an NBC Page. In 2007, Elyse decided to further enhance her knowledge and skills by pursuing an MBA at Boston University. After completing her MBA, Elyse returned to Philadelphia and joined Comcast Corporation. She initially worked within the product marketing group, focusing on go-to-market strategy. Later, she transitioned to the direct marketing group, where she worked on campaign testing and strategies for email acquisition, direct mail, and retention marketing. In 2015, Elyse took a leap of faith and founded her own marketing agency, Elysium Marketing Group. Specializing in Food and Franchise marketing, Elysium has achieved great success in lead generation for franchise brands like Yogurtland, Bonchon, and Ducklings Early Learning Center. Elyse's expertise in digital marketing and branding has been instrumental in driving growth for her clients. Overall, Elyse Lupin's impressive career trajectory and extensive experience in franchise marketing make her a true powerhouse in the industry. To contact Elyse: [email protected] Visit: https://www.elysiummg.com/ To contact Gary: [email protected] Visit: www.frangrow.com