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cgsinc.com

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The Thread

by CGS

Welcome to TheThread, a podcast about the latest tech and business trends in fashion, learning and outsourcing.

Episodes

Customer Effort in the Contact Center

12m · Published 22 Jul 14:08

Six Keys to Better Contact Center Training

21m · Published 08 Jun 16:54

IT Trends During COVID with Walter Nirenberg, Senior Director of IT, Contact Centers – North America

20m · Published 10 Mar 20:35

International Women's Day 2021: A Panel Discussion With Women of CGS

9m · Published 08 Mar 15:00

Recruiting and Engaging Call Center Agents During COVID-19

13m · Published 01 Sep 20:02

The Future of Outsourcing, Call Centers and the Work-From-Home Model

19m · Published 22 Jun 17:16

Vlad Sterescu, SVP of call center solutions in EMEA, talks about the work from home model in call centers

23m · Published 17 Jun 15:25

The Future of B2B eCommerce, Fashion Retail, and Apparel Wholesale with Paul Magel

22m · Published 12 Jun 18:42

Remote and Distance Learning with Doug Stephen, President of the Enterprise Learning Division at CGS

8m · Published 05 May 16:22

Managing Call Centers Remotely with Eitan Lombard

8m · Published 14 Apr 16:19

The Thread has 16 episodes in total of non- explicit content. Total playtime is 3:45:48. The language of the podcast is English. This podcast has been added on November 21st 2022. It might contain more episodes than the ones shown here. It was last updated on March 26th, 2024 01:50.