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Touch Points by Malomo
by MalomoHelping ecommerce brands deliver a post-purchase experience that makes their customers fall in love.
Copyright: All rights reserved
Episodes
Turning Customer Support into a Driver of Innovation, with Outdoor Voices - Alex Llewellyn
38m · Published
Alex Llewellyn, Head of Customer Experience for Outdoor Voices, shares his secrets for scaling great customer experiences.
How TOMS is Winning Through Focusing on Design - Stacy Carpenter
41m · Published
Stacy Carpenter, Director of Customer Experience at TOMS, shares how she's turned her love for design into a differentiator for TOMS.
How to Retain customers with Ollie Pets - Eric Chung
37m · Published
Eric Chung, Director of Retention at Ollie, details how to better understand customers and provide them a better experience.
The Art & Science of Brand Storytelling with Oros - Rithvik Venna
28m · Published
Rithvik Venna, Cofounder & COO of OROS, discusses how OROS began and what it's like to start a venture-backed DTC brand.
Touch Points by Malomo has 4 episodes in total of non- explicit content. Total playtime is 2:25:49. The language of the podcast is English. This podcast has been added on November 21st 2022. It might contain more episodes than the ones shown here. It was last updated on March 26th, 2024 01:51.
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