Travel Weekly

The whole travel industry has been 'wounded' by the Covid-19 pandemic, but memories are short and that, after months of isolation, holidays will become more valuable than ever, Lucy Huxley hears

We take stock of health secretary Matt Hancock's admission that 'it's unlikely that international holidays are going to be possible this summer', plus all-inclusive operators reveal reopening plans and post-pandemic hygiene measures

Two very different sides of the travel refund debate were brought together by Travel Weekly on a recent Webcast, editor-in-chief Lucy Huxley was joined by Which? travel editor Rory Boland, and by Alistair Rowland who is both Abta chairman and Midcounties Co-operative’s chief retail officer for specialist businesses

With so many questions surrounding coronavirus and its implications for the industry, on this episode we have used the audio from a recent Facebook Live Q&A we held here in our offices with Abta’s director of legal affairs Simon Bunce, Kuoni senior sales and operations manager Brad Bennetts and Travlaw senior partner Matt Gatenby. The video proved hugely popular and we received dozens of questions from our readers, so we thought it would be useful to broadcast through another medium to make sure even more of you can access the advice from our expert panel. The session was moderated by our editor in chief, Lucy Huxley.

How serious is coronavirus for travel and how big an impact will it have in the long term? Amie Keeley and Ian Taylor discuss the ongoing coronavirus outbreak, plus Tui’s ‘best January’ ever and why there will be a return to uncertainty as the Brexit transition deadline nears.

With a celebrity host to manage, twelve hundred guests to keep happy and 3,600 plates of food to serve, organising the Globe Travel Awards is no mean feat. So what actually goes into getting the industry’s biggest event of the year off the ground? And what’s is the weirdest thing a celebrity host has requested backstage? We find out all from the lovely Linda Lucas, our events director. Linda and her team are responsible for everything that happens on the night from booking the host to engraving the trophies.

Who shone and who tanked with their turn-of-year TV advertising? Marketing and PR experts Steve Dunne and Phil Bloomfield join head of news Amie Keeley to review travel companies’ efforts in what was a bumper year for TV advertising.

It's been a year dominated by uncertainty as the UK battled over Brexit. Other key events and themes to shape 2019 were overcapacity, sustainability and the collapse of one of the industry's travel giants. Ian Taylor and Amie Keeley take a look back at the year and share some predictions for 2020.

We spoke to the ‘heroes of the high street’ who are fast becoming a household name after making their swoop for the entire Thomas Cook retail estate. Hays Travel managing director John Hays and chair Irene Hays tell us first-hand how and when the acquisition came about and the overwhelming response from the public.

What can high street travel agents learn from one of the UK's best-loved department stores? We catch up with John Lewis' customer experience director Peter Cross about bringing theatre to the shop floor and combining digital with bricks and mortar.