CQC Connect

As part of a our mini-series looking at emergency care through the lens of coronavirus, this episode focuses on flow. Featuring guest host Dr Katherine Henderson, President of the Royal College of Emergency Medicine, we talk about the challenges of the initial phase of the pandemic; share learning and innovation; and hear from clinicians who have been on the front line. Please note: This podcast was recorded ahead of the current UK lockdown and increased coronavirus pressures. Due to the ever-changing challenges associated with the pandemic, we have already seen crowding in emergency departments and cases of corridor care. The messages in the podcast remain relevant, and it is important that senior executives listen to these reflections on the early stages of the pandemic, take on board the learning and take a look at our Patient FIRST document - linked below. We worked with clinicians to develop 'Patient FIRST', a support tool including practical examples to help trusts harness the learning from coronavirus. Read more on our website: www.cqc.org.uk/publications/them…ine-patient-first

As part of a our mini-series looking at emergency care through the lens of coronavirus, we talk about reduced demand and improved capacity. We talk about what the challenges have been; share learning and innovation; and hear from clinicians who have been on the front line. We have also worked with clinicians to develop 'Patient FIRST', a support tool including practical examples to help trusts harness the learning from coronavirus. Read more on our website: www.cqc.org.uk/publications/them…ine-patient-first

In the first of a new mini-series looking at emergency care through the lens of coronavirus, we focus on infection prevention and control (IPC). We’ll talk about what the challenges have been; share learning and innovation; and hear from clinicians who have been on the front line. We have also worked with clinicians to develop 'Patient FIRST', a support tool including practical examples to help trusts harness the learning from coronavirus. Read more on our website: https://www.cqc.org.uk/publications/themes-care/project-reset-emergency-medicine-patient-first

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Promoting Safe Care for People', what this could mean for our strategy and the work CQC does.

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Driving Improvement', what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the links below and on our digital engagement platform. https://citizenlabco.typeform.com/to/U5n4ngTO https://citizenlabco.typeform.com/to/LaXjbV00 https://cqc.citizenlab.co/en-GB/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Systems', what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the links below and on our digital engagement platform. https://citizenlabco.typeform.com/to/wgwb4z4k https://citizenlabco.typeform.com/to/xL0SIQR4 https://cqc.citizenlab.co/en-GB/folders/strategy-2021-smarter-regulation-for-a-safer-future-feedback-from-providers

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Meeting People's Needs', what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the link below and on our digital engagement platform. Feedback now - https://cqc.citizenlab.co/en-GB/projects/strategy-2021-theme-1-driven-by-people-s-needs/process Our digital engagement platform - https://cqc.citizenlab.co/en-GB/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Smarter Regulation' what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the surveys below and on our digital engagement platform. https://citizenlabco.typeform.com/to/nWlnPmnU https://citizenlabco.typeform.com/to/zyW2TjZG https://cqc.citizenlab.co/en-GB/

This episode looks at our Emergency Support Framework (ESF) and how we are using it during the COVID-19 pandemic to understand how well providers are able to deliver care and where they need support. You can find out more about the ESF: On our website: https://www.cqc.org.uk/guidance-providers/how-we-inspect-regulate/emergency-support-framework-what-expect Watching webinars on Youtube: https://www.youtube.com/watch?v=HZLyIvvMaYI&feature=youtu.be & https://www.youtube.com/watch?v=xtjaUw0KyQc&feature=youtu.be Reading our recent blogs: https://medium.com/@CareQualityComm You can also feedback your views on the ESF on our digital engagement platform: https://cqc.citizenlab.co/en-GB/

In this episode we talk to NHS Trusts who featured in our sustaining improvement case studies. We hear from them about their improvement journeys and how they've sustained the improvements they've made. You can read the full case studies at the link below https://www.cqc.org.uk/publications/themed-work/sustaining-improvement