Nuance in Healthcare

Shannon Martin is the Senior Principal Product Consultant and the Lead Architect for Nuance. In her role, she oversees and writes all of the content for their pediatric content. She shares why documentation is so crucial in the pediatric setting for accurate reimbursement and patient care.

Cathy Gorman-Klug is an RN, MSN, and the Director of the Quality Service Line at Nuance.. She supervises the product roadmap and product management, while monitoring regulatory rules and identifying the current trends in healthcare that clients should be aware of. She shares how the reporting landscape has changed over the years, the impact from the COVID-19 Pandemic, and how your organization can optimize your reporting system for improved outcomes and revenue performance.

Dr. Lucian Newman III is a General Surgeon and the Chief Medical Information Officer for Nuance. He shares why coding with detail and accuracy, especially when it comes to comorbidities, is crucial for attracting new patients.

Jessica Hatala, MBA, RN, is the Senior Manager of Computer-Assisted Physician Documentation (CAPD) Analytics at Nuance Healthcare. She shares how AI can support burdened physicians and staff during the pandemic with strong documentation. 

Dr. Robert Budman, MD, MBA, and Certified Documentation Improvement Practitioner (CDIP) with AHIMA, is the Chief Medical Information Officer for Nuance Healthcare. He supports the Computer Assisted Physician Documentation (CAPD) product line and develops training and education materials for outbound and internal use. In this interview, he shares how physicians are navigating telehealth and in-person documentation during COVID-19 and the vital importance of clinical leadership in documentation improvement.

Dr. Tony Oliva, DO, MMM, FACPE is the Chief Medical Officer of Nuance Healthcare. With a focus on Clinical Documentation Improvement (CDI) and physician documentation technology, his role prioritizes how clinical findings can improve physician facing tools. He shares how hospitals can maximize their human resources, workflow, and financial recovery with AI support.

Dr. David Zielske, MD, is an interventional radiologist who specializes in complex cardiovascular CPT coding for physicians and hospitals around the country. His primary responsibilities include guiding the direction of his companies, consulting and publishing software, and giving clinical and coding direction to the developers for Nuance Cardiovascular Computer-Assisted Physician Documentation (CAPD). With over 20 years of experience, he highlights how awareness and open communication can solve complex coding problems in the cath lab. Learn more at nuance.com/healthcare

Sharon Cooper, Registered Nurse and Manager of CDI and Appeals at Owensboro Health Regional Hospital in Owensboro, KY has been working in healthcare for over 30 years and CDI since 2005. She shares her wealth of experience in patient care and how CDI is impacting patient outcomes and medical research, and is an ever-evolving, exciting field for health professionals to work in today. Learn more at nuance.com/healthcare. 

Janice Cromer is a System Director of Clinical Documentation Integrity (CDI). In her role, she helps set standards of practice, guidelines, and productivity within facilities. In this episode, we discuss how Advanced CDI supports doctors and nurses in providing better patient care. Learn more at nuance.com/healthcare. 

Holly Flynn is the Director of CDI at Nuance. She shares how her 20 years of expertise in the nursing and critical care realm led her to transform and lead CDI programs from coast to coast. From changing expectations in documentation to new auditing initiatives, she offers a wealth of knowledge that reflects how CDI improves patient care and hospital success. Learn more at nuance.com/healthcare.