Tech Transforms, sponsored by Dynatrace

Billy Mitchell, Editor-in-Chief at FedScoop joins Carolyn to discuss surveillance, national intelligence, the benefit of partnerships, and more. Billy gives his perspective on today's hot topics in federal technology, and what he thinks may be coming next.

Episode Table of Contents

• [0:23] Federal Technology and Its Battle Against Balloons
• [7:18] Varying Opinions Towards Federal Technology Problems
• [14:41] Federal Technology Embraces Industry Technology
• [21:56] Federal Technology Means Business
• [29:33] Implementation of Zero Trust in Federal Technology
• [36:54] Billy Mitchell’s First Encounter With Technology

Episode Links and Resources

• Billy Mitchell
• FedScoop
• The Last of Us

Dan McCune, Deputy Chief Information Officer at U.S. Department of Veterans Affairs joins Carolyn and Mark to discuss the transformative work happening at the VA. With millions of end users, Dan explains how his dedicated teams are working to make the VA better, faster, and safer for our veterans.

Episode Table of Contents

• [0:29] The Place to Go for Veterans Affairs
• [7:51] Veterans Affairs Approach Towards Modernization
• [14:53] The Forcing Function of Veterans Affairs
• [21:48] Veterans Affairs Makes Things Easy for Veterans
• [31:29] How AI Can Improve Veterans Affairs Services
• [40:44] The Next Big Leap in Technology

Episode Links and Resources

• Daniel McCune
• VA
• Competing in the age of AI
• Innovator’s Dilemma
• Atomic Habits
• The Power of full engagement
• Axis of Awesome

Dimitris Perdikou, Head of Engineering at the UK Home Office, Migration and Borders joins Carolyn and Mark to discuss the innovative undertakings of one of the largest and most successful cloud platforms in the UK. With over 3,000 technical users, and millions of end users, Dimitris sheds some light on his experience with SRE, User Experience, and Service Monitoring.

Episode Table of Contents

• [0:21] Inside the Massive Programs That the UK Home Office Offers
• [7:00] The Importance of Observing Cost Efficiency
• [12:25] The Monitoring Pack of the UK Home Office
• [17:59] UK Home Office Take on a Good User Experience
• [24:09] Why UK Home Office Didnt Have to Reinvent the Wheel
• [30:20] Let the Experts Do Their Job
• Episode Links and Resources

Episode Links and Resources

• Dimitris Perdikou
• UK Home Office
• NCSC
• The Happiness Lab
• The Art of Happiness

Jamie Holcombe, Chief Information Officer at USPTO joins Carolyn and special guest host Willie Hicks to talk about Zero Trust, PMO, encryption and more. Listen in to learn about the innovative steps USPTO has taken to develop New Ways of Working.

Episode Table of Contents

• [0:41] Zero Trust According to Jamie Holcombe, CIO of USPTO
• [7:56] The Effects of Reauthentication
• [13:09] You Need to Have a Focus and a Mission
• [18:46] New Ways of Working
• [25:43] Not Everything Needs to Be Protected
• [32:59] USPTO’s Four Pillars of Intellectual Property
• Episode Links and Resources

Episode Links and Resources

• Jamie Holcombe
• USPTO
• For All Mankind
• Foundation

Willie Hicks, Dynatrace’s Federal Chief Technologist recently appeared on the Federal Tech Podcast. It is such a great interview we wanted to make sure our Tech Transforms audience got to listen. Enjoy this crossover episode with Federal Tech Podcast!

Episode Links and Resources

Ep. 42 Vulnerability Management for Federal Systems

Federal Tech Podcast

Willie Hicks

Willie Hicks, Dynatrace’s Federal Chief Technologist recently appeared on the Federal Tech Podcast. It is such a great interview we wanted to make sure our Tech Transforms audience got to listen. Enjoy this crossover episode with Federal Tech Podcast!

Episode Links and Resources

Ep. 42 Vulnerability Management for Federal Systems

Federal Tech Podcast

Willie Hicks

Nicolas Chaillan joins Carolyn and Tracy to shed some light on his experience in the Air Force and gives his thoughts on government movement in the past year. Nicolas talks about the importance of social media privacy and protection.

Episode Table of Contents

• [0:59] Introducing Our Guest, Nicolas Chaillan
• [10:06] Have We Regressed in Cyber?
• [17:58] There Is a Reward for Not Taking Risks
• [24:29] The Worst Thing That Ever Happened Was Agile
• [31:46] The Amount of Information TikTok Gather
• [40:17] We Need to Teach the Basics of Life to Kids
• Episode Links and Resources

Episode Links and Resources

• Nicolas Chaillan
• LinkedIn
• In goodbye message, Chaillan unloads his frustrations over DoD’s technology culture, processes

John Curran, Executive Editor at MeriTalk joins Carolyn to discuss 2022 technology trends and shares his predictions for federal technology in 2023.

Episode Table of Contents

• [0:25] The Armchair Quarterback
• [8:08] Are There Agency Efforts in 2022?
• [15:45] Technology Trends on Implementing DevSecOps
• [21:36] The Big Technology Trends Coming on 2023
• [26:56] Technology Trends Need to Be User Friendly
• Episode Links and Resources

Episode Links and Resources

• John Curran
• MeriTalk
• Max Hastings

Andrey Zhuk, Federal Security Architect at CTG joins Tech Transforms to unpack the topic every agency is talking about: cybersecurity mandates. Listen in to learn more about Andrey's recent eBook breaking down who mandates affect, why they are important, and how agencies can successfully meet requirements.

Episode Table of Contents

• [00:24] Introducing Our Guest, Andrey Zhuk
• [08:48] The Rate of Change in Cybersecurity Mandates
• [18:43] Break and Inspect
• [28:26] Show Progress on Cybersecurity Mandates
• Episode Links and Resources

Episode Links and Resources

• Andrey Zhuk
• Conversational Application Management for Federal Government eBook
• Mandates - 1428
• OMB 2209
• Ray Dalio Principles
• We Crashed

Duong Hang, Deputy Director at the Department of Defense Platform One joins Tech Transforms to address a topic that's been circulating recent headlines: Psychological Safety. Listen live as Carolyn and Tracy learn how agencies and organizations can implement psychological safety to improve retention and operations.

Episode Table of Contents

• [04:00] What Is Psychological Safety
• [10:35] The Challenge of Safeguarding Employee’s Psychological Safety
• [19:48] Command and Control
• [28:56] Closer Proximity Help Build Psychological Safety
• [35:56] Psychological Safety Starts From the Top
• [44:14] Psychological Safety Can Be Observed

Episode Links and Resources

• Duong Hang
• DoD Platform 1
• Think Again