An Ambush at Breakfast Will Solve a Problem Like Qatar—S16 E01

An Ambush at Breakfast Will Solve a Problem Like Qatar—S16 E01

Paul and Roger return on the eve of the World Cup in Qatar. They discuss:

-How to make the unattractive attractive

-Why Cork should host a World Cup

-Which companies didn't sponsor this episode

Pre-season Test

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Paul talks about playing magnificent golf in Scotland.

We reframe ourselves out of existence - S15 - E08

Paul and Roger fire themselves live on air. Robots are coming to replace them—Tesla and Edison have seen to that. When should a business give up, or should it persevere until it succeeds? Will we be able to reframe ourselves in time for Season 16? Or is this the end?

Driving Cows & staff to your Website - S15 - E07

The question of microphone adaptors - that's the topic that begins this episode. One expert and one novice. "I am the lowest tech person" says Paul O'Mahony. Business Jazz podcast is not the best place for you to get digital connection advice. Coffee making is another matter. Roger Overall hasn't noticed that there is a top-class coffee machine in Paul kitchen. Adobe software would frighten you because it's so complex - but Adobe have installed an explainer video that pops up to show you what to do. Coffee machine makers could learn from Adobe. It's best to drink coffee while listening to this episode. Roger gets down to brass tacks - he starts chat about how to help your customers. Shipping slips, pizza deliveries, maritime matters, China to Southampton, stuck in Suez canal, Canada, 'the amazing Jane Boyd", overnight driving, Halifax, Vancouver - all get a mention in about 3 minutes. What does "I ship that" mean to you? "I just want to socialise this" means what to you? Roger disapproves of modern corporate speak - "that's not how humans speak" asserts our grammarian. "I'll help you drive traffic to your website" - is the sentence that Paul detests - and considers it wrong to treat people as cows. Listen on for more of the conversation about attracting people ...

Faulty Towers Customer Service Pain in the house - S15 - E06

"To avoid a disaster" or "To gain additional success" - that's why Paul O'Mahony decides to record a back-up of this episode. You will hear Roger Overall report on the emergency customer service he received from Irish Water. A leak threatened to undermine his house - "there is a valuable business lesson here" Roger assures listeners. You'll hear about the local business that came to Roger's rescue - and you may pick up a tip or two on how best to serve your customers a solution. PS. The house survived. Roger also survived the pain.