Consumer champion Martin Newman talks about the increasing importance of customer centricity, the role of tech in retail & future trends in the fashion & retail sectors
30m
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Talking Retail
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Martin Newman is an international expert and global thought leader in customer service, an acclaimed consumer champion on a mission to be a positive force for change to help the customer have an empowered voice. Martin shares his thoughts for retailers covering the purchasing experience, innovation in the sector through technology, multi-channel strategies and a prediction on the possible renaissance of formal wear once we get out of our pyjamas post COVID-19. Tune in for another great episode of Talking Retail hosted this week by Doron Rosenfeld, Managing Director, Style.me Europe.
The episode Consumer champion Martin Newman talks about the increasing importance of customer centricity, the role of tech in retail & future trends in the fashion & retail sectors from the podcast Talking Retail has a duration of
30:33. It was first published
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