222. Airbnb Hosting Tips from the Cruise Industry

233. Questions For Your Next Team Member (or 1st)

Building a team isn't just about filling roles; it's about fostering a group that shares your vision and dedication. Today, we'll cover everything from analyzing resumes to conducting effective interviews, ensuring you find the right fit for your business. This video is perfect for rental owners looking to expand their operations without compromising quality or losing personal touch.

As the short-term rental market grows, the need for a reliable and skilled team becomes essential. Hiring the right people can significantly alleviate the daily pressures of management and improve guest experiences, which in turn boosts your business reputation and profitability. We'll dive into how you can identify and attract individuals who not only have the necessary skills but also embody the core values of your brand.

In this episode you’ll learn:

• Understanding Resumes
• Discover the top questions to ask potential hires to reveal their true potential
• Remote Work Considerations
• How to use hypothetical scenarios during interviews to gauge problem-solving skills and decision-making capabilities.
• Importance of hiring candidates who share your core values for sustained business growth and a harmonious workplace.

If you found these tips helpful, don’t forget to like, subscribe, and click the bell icon so you never miss out on our latest content. Hiring the right team can transform your short-term rental business, and we're here to help you make that transition smoothly and successfully.

Need help managing your short-term rental and you don’t want to go it alone?Shoot us a message hereand we’ll see if we can help.

Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

You can find all of our linkshereincluding our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

232. Delivery! Better Ways for Guests to Receive Packages at Your STR

In today's episode, we're diving deep into the topic of managing deliveries at your short-term rental properties. In an era where online shopping is the norm and guests expect convenience at their fingertips, it's crucial for property managers to navigate the complexities of receiving deliveries while ensuring a seamless guest experience.

As the demand for short-term rentals continues to soar, property managers must stay ahead of the curve in providing exceptional service and meeting guest expectations. Whether you're managing a single-family home, condominium, or urban apartment, mastering the art of handling deliveries can make all the difference in guest satisfaction and property success.

In this episode, you’ll learn:

• Understanding the suitability of your property for receiving deliveries
• Setting clear guidelines in house rules regarding the acceptance of deliveries
• Exploring alternative delivery solutions
• Implementing practical solutions such as designated delivery boxes or drop-off locations to streamline the delivery process

Thank you for tuning in to this episode of the Short Term Rental Riches Podcast. We hope you found valuable insights and actionable strategies for optimizing deliveries at your short-term rental properties. Remember to subscribe for more tips and tricks to unlock the full potential of your property portfolio. Until next time, happy hosting!

Need help managing your short-term rental and you don’t want to go it alone?Shoot us a message hereand we’ll see if we can help.

Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

You can find all of our linkshereincluding our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

231. Guests are Happy to Pay More For "Gap Nights"

In this week's episode, we dive into a highly effective strategy for increasing your rental income and enhancing guest satisfaction simultaneously. Discover how to capitalize on 'gap nights'—those unbookable days between reservations that often go unnoticed.

These gaps can easily become revenue losses if not managed wisely. But here's the good news: with a strategic approach, these very same gap nights can transform into additional income and even happier guests. This episode dives deep into practical ways to recognize, value, and fill these gaps, ensuring you're not leaving money on the table.

In this episode, you’ll learn:

• Learn what gap nights are and why they're a crucial aspect of your STR management strategy
• Adjusting Minimum Stay Requirements
• The Art of Offering Discounts
• Explore how using dynamic pricing tools like Pricelabs and AI technologies such as bestie.ai can automate the process of identifying and filling gap nights
• Guest Satisfaction & Reviews

It's clear that the power of gap nights, when harnessed correctly, can significantly contribute to both your STR's profitability and guest satisfaction.

Remember, it's all about staying proactive, flexible, and guest-focused. So take a moment to review your calendar for upcoming gap nights and start applying these strategies today.

Need help managing your short-term rental and you don’t want to go it alone?Shoot us a message hereand we’ll see if we can help.

Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

You can find all of our linkshereincluding our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

230. People Are Giving Up: State of the Economy

Hey everyone, welcome back to the Short Term Rental Riches Podcast. It's not always sunshine and rainbows, and today we're taking a serious look at the state of the economy and what it means for us in the short-term rental world. With the impact of inflation hitting hard and credit card debt reaching new heights, it's essential to understand how these macroeconomic factors influence our industry. But don't worry, it's not all doom and gloom. We've got some real insights and actionable advice to help you navigate these choppy waters.

In this episode, we're breaking down the nitty-gritty of what's happening across the country, with a special focus on the short-term rental market. Thanks to a report from KeyData, we have access to precise data from thousands of properties, giving us an accurate picture of the challenges and opportunities we face. Whether you're a seasoned investor or just starting, this episode is packed with valuable information to help you make informed decisions during these uncertain times.

In this episode you’ll learn:

• Economic Overview: An honest look at the current economic challenges
• Nationwide Data Analysis: Insights from KeyData's report that reveals nationwide trends
• Despite the downturn, learn about markets that are still thriving and how proper management can lead to success.
• Practical tips and strategies for improving property performance

That wraps up our deep dive into the state of the economy and its impact on short-term rentals. Remember, while the landscape may be shifting, there's always opportunity for those prepared to adapt and innovate. Don't miss our next episode, where we'll explore overlooked opportunities for boosting your rental's revenue. Until then, keep striving for excellence in your properties and remember, the best investment you can make is in your own knowledge and preparedness. Stay tuned, and here's to your continued success in the world of short-term rentals!

Need help managing your short-term rental and you don’t want to go it alone?Shoot us a message hereand we’ll see if we can help.

Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

👉 MAXIMIZE your STR success with myFREE resources 👈

229. How The Best Hotels in the World Solve Their Guest Issues

Today, we're peeling back the layers of what it truly means to provide an exceptional guest experience, drawing lessons from one of the most prestigious hotels in the world: Claridge’s. Nestled in the heart of London, Claridge’s is a beacon of luxury, not merely for its plush interiors or the exorbitant price tag attached to its rooms but for something far more crucial - its impeccable service.

While watching a documentary on this iconic hotel, I was struck by the realization that the core principles of their success are not confined to the realms of luxury hotels. They are, in fact, incredibly relevant and applicable to short term rental (STR) operations, no matter the scale or location. So, let's delve into the world of high-end hospitality and uncover how the lessons from Claridge’s can transform the guest experience in our own STR businesses.

In this episode you’ll learn:

• Exceptional Service Overcomes Shortfalls
• Personalized Experiences Create Loyalty
• Pets Welcome
• Remembering Guests
• Never Say "I Don't Know"

As we wrap up this episode, it's clear that the principles of luxury hospitality hold valuable lessons for anyone in the short-term rental business. It's not about the price point or the lavishness of your property but how you make your guests feel. Exceptional service, personalized experiences, and attention to detail can set your STR apart in a crowded market. Remember, in the world of hospitality, it's the small gestures that leave a lasting impression.

Need help managing your short-term rental and you don’t want to go it alone?Shoot us a message hereand we’ll see if we can help.

Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

👉 MAXIMIZE your STR success with myFREE resources 👈