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251 - [SALES] How To Manage Your Customers Better

4m · Toolbox Talk · 18 Feb 23:00

Miscommunication - how to avoid it with your customers and avoid the headaches that come with it.

If you’re interested in growing your trade business, head over to our website and you can read some more of these Tradies Toolbox Tips: https://www.smallfish.com.au/trades-business-coaching/

Book a money-maker call: https://www.smallfish.com.au/chat

FOLLOW US AT:

Facebook: https://www.facebook.com/smallfishcoach/

Twitter: https://twitter.com/smallfishcoach

Instagram: https://www.instagram.com/smallfishbusinesscoach/

YouTube channel: https://www.youtube.com/c/smallfishau

--- Send in a voice message: https://podcasters.spotify.com/pod/show/smallfishcoach/message

The episode 251 - [SALES] How To Manage Your Customers Better from the podcast Toolbox Talk has a duration of 4:54. It was first published 18 Feb 23:00. The cover art and the content belong to their respective owners.

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--- Send in a voice message: https://podcasters.spotify.com/pod/show/smallfishcoach/message

257 - [MANAGE YOU] Too Many Hats

How many hats are you wearing? Too many? Too many hats costs you and your business. “How many hats are you wearing? Too many? Too many costs you and your business.” By hats I mean all the different jobs you do in your business and I know, if you’re a trades business owner you’re doing too many. I often see it with my clients. They’re juggling too many things at once. The solution here is to hand over jobs to others who are more suited. Hire an admin person, an estimator, get a job management system or a bookkeeper. Start by watching this week’s TTblog here. Want this week’s worksheet? Comment ‘HAT ME’ and one of the team will get it to you. ------------- If you’re interested in growing your trade business, head over to our website and you can read some more of these Tradies Toolbox Tips: https://www.smallfish.com.au/trades-business-coaching/ Book a money-maker call: https://www.smallfish.com.au/chat FOLLOW US AT: Facebook: https://www.facebook.com/smallfishcoach/ Twitter: https://twitter.com/smallfishcoach Instagram: https://www.instagram.com/smallfishbusinesscoach/ YouTube channel: https://www.youtube.com/c/smallfishau

--- Send in a voice message: https://podcasters.spotify.com/pod/show/smallfishcoach/message

256 - [MANAGE YOU] Why Putting Your Head Down And Churning Through Work Is A Pretty Bad Strategy (Actually)

“If you let yourself get swept up in the immediate, seemingly more urgent jobs you avoid those big, important jobs that grow your business.”

Putting your head down and churning through work is detrimental to business growth….

Why?

You not getting any of the important work done.

If you’re interested in growing your trade business, head over to our website and you can read some more of these Tradies Toolbox Tips: https://www.smallfish.com.au/trades-business-coaching/

Book a money-maker call: https://www.smallfish.com.au/chat

FOLLOW US AT:

Facebook: https://www.facebook.com/smallfishcoach/

Twitter: https://twitter.com/smallfishcoach

Instagram: https://www.instagram.com/smallfishbusinesscoach/

YouTube channel: https://www.youtube.com/c/smallfishau

--- Send in a voice message: https://podcasters.spotify.com/pod/show/smallfishcoach/message

255 - [MANAGE YOU] Who Are You Accountable To?

Who are you accountable to? Accountability is one of those buzzwords we hear all the time in business. You hear constantly that as the boss you should be accountable for your team, and your employees; your whole business. Yet who holds you accountable? Who makes sure you’re getting the jobs done? Who checks that you’re actually doing those big projects that will create growth and success in your business? There should be someone. Accountability as a business owner is hard. You’re the big boss and no one tells you what to do but this is to your own and the business's detriment. If you don’t have someone (a partner, a business colleague, a business coach) to hold you accountable then it's easy to let projects, jobs and hard difficult tasks slip through the cracks. This is also because those bigger tasks, the ones that push progress, don’t have immediate consequences if they’re not done, so they get replaced by the immediate urgent things. We all do it but this is why your business coach, I mean accountability buddy is so important. We help keep our clients accountable through 1:1 and group sessions… we touch base with them regularly. Because it’s embarrassing to fess up to not doing a job in front of your coach or the other clients. Find someone to help hold you accountable. I've made a task accountability checklist. Say, 'Hold me… accountable' and I'll sling it your way. ---------------------- If you’re interested in growing your trade business, head over to our website and you can read some more of these Tradies Toolbox Tips: https://www.smallfish.com.au/trades-business-coaching/ Book a money-maker call: https://www.smallfish.com.au/chat FOLLOW US AT: Facebook: https://www.facebook.com/smallfishcoach/ Twitter: https://twitter.com/smallfishcoach Instagram: https://www.instagram.com/smallfishbusinesscoach/ YouTube channel: https://www.youtube.com/c/smallfishau

--- Send in a voice message: https://podcasters.spotify.com/pod/show/smallfishcoach/message

254 - [OPERATIONS] Unicorns & Normals – There’s Hope For Us

Unicorns and normals - what do I mean by that?

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How? For s start you could download the 7 Systems guide. Comment and we’ll send it through.

If you’re interested in growing your trade business, head over to our website and you can read some more of these Tradies Toolbox Tips: https://www.smallfish.com.au/trades-business-coaching/

Book a money-maker call: https://www.smallfish.com.au/chat

FOLLOW US AT:

Facebook: https://www.facebook.com/smallfishcoach/

Twitter: https://twitter.com/smallfishcoach

Instagram: https://www.instagram.com/smallfishbusinesscoach/

YouTube channel: https://www.youtube.com/c/smallfishau

--- Send in a voice message: https://podcasters.spotify.com/pod/show/smallfishcoach/message
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