#512: What Brits want from Loyalty Programmes 4.0
49m
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Let's Talk Loyalty
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The launch of the 4thedition of ‘What Brits want from Loyalty Programmes 4.0’ does not disappoint. This Let’s Talk Loyalty podcast talks to three deeply experienced professionals about this whitepaper.
Amanda Cromhout talks toCharlieHills,Chief Strategy Officer and James Davies, Senior Strategist and Analyst, both from Mando Connect. They are accompanied by Nick Fishbourne, Group Account Director of YouGov. Key highlights include the increased usage of loyalty by Brits ad a deeper usage in terms of activity rates.
There is also an increased play on loyalty partnerships benefiting consumers and brands alike. The whitepaper also serves up quality statistics around transactional KPIs and emotional KPIs.
Show Notes:
1)CharlieHills
2)James Davies
3)Nick Fishbourne
4) Mando Connect
5) YouGov
6) What Brits want from Loyalty Programmes 4.0
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