007. Don’t Let Efficiency Destroy Customer Value

017. How Minimum Viable Products Can Improve Efficiency AND Quality

As you work to meet the high standards you set for yourself, it can become impossible to get tasks all the way through to done. However, in today's episode, I'm bringing you a framework that will help counterbalance your natural tendency to overbuild in the early stages of developing a process or product, so you can ultimately land on a higher-quality output than if you'd tried to build the perfect product from the outset: the minimum viable product or MVP.

Tune in this week for some insight into the minimum viable product and the valuable role that minimum viable products can play in delivering quality in your law practice, especially when you're setting out to create something new and you aren't yet 100% sure what 'good quality' is going to look like.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/17

Start your Agile transformation today and check out these free resources to help you and your team develop a more Agile legal practice: https://www.agileattorney.com/start

016. Aligning Your Firm's People and Systems with Tim Lennon

You've heard me talk about the individual practices and concepts from the Kanban method, but today's episode is an exciting opportunity for you to learn from one of my teachers in this world of Agile, Kanban, and Lean: Tim Lennon.

Tim shares his experiences using and teaching the core practices of the Kanban method (like making work visible, limiting work in progress, managing flow) and how those practices work together to create balanced systems that are primed to create better customer outcomes while also bringing internal balance in your delivery teams.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/16

015. Mastering Effective Handoffs in Your Legal Practice

Handing off work, especially multiple back-and-forth handoffs, can be a huge source of delay and rework in your law practice.

Tune in this week to discover how to be more effective when handing off work in your legal practice, minimizing the negative effects of ineffective handoffs. Rework is a harmful form of waste in your practice, so you’ll learn about the three different kinds of handoffs that occur in a law practice, and I give you practical tips for mastering effective handoffs.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/15

014. How to Prioritize Work Within Your Law Practice

Ever started your Monday already swamped with emails and tasks, all competing for your attention? Determining the best sequence to tackle these tasks is crucial for maximizing your effectiveness throughout the week and beyond.

In today’s episode, I introduce a structured framework that enhances your ability to prioritize demands effectively, helping you manage your limited time and resources. You’ll also gain insights into common pitfalls to avoid when prioritizing projects and tasks in your law firm.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/14

013. Taming Email Overwhelm

If you’re like a lot of attorneys, one of the more significant sources of overwhelm in your law practice comes from the sheer volume of emails and other communications you have to process in the course of your day.

In today’s episode, I share my recommendations for designing a better communications policy for creating more effective, efficient communications that will ultimately reduce the administrative overhead of dealing with email, Slack, Teams, or other related tools. I also share how to get hold of a downloadable template for creating your own communication policy in your law practice, prefilled with recommendations from this episode.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/13