From In-Store Excellence to Global Expansion: A Conversation with Alexandra McNab from Bared & Jordy Heis of Shopify | #393
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Add To Cart
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This episode of Add To Cart is brought to you by Shopify and is a true exclusive, because we are discussing the launch of Shopify POS GO and Shopify POS Terminal - both of which have been eagerly anticipated by Australian omnichannel retailers for some time. And I have two absolute superstars to explain it for us.
First up we have Jordy Heis, Senior Retail Product Consultant for Shopify in ANZ. I have been lucky enough to know Jordy for many years and have had a number of in-depth conversations with him following the evolution of the Shopify POS product - this is a very exciting day for him and you won’t find many people in Australia who know more about enabling in-store tech in retail than Jordy.
Joining Jordy, we have Alexandra McNab, Chief Operating Officer of Bared Footwear. Founded in 2008, Bared has grown into one of Australia’s most respected and successful retail brands with a focus on quality products, sustainable practices and a new level of customer delight as you will hear today. Alex is one of the OG’s at Bared and takes us behind the scenes as to how they connect the online and offline experience, how they empower their customer service teams to take care of the customer no matter what and how they are ramping up to go international with their Soho store. Bared runs on Shopify with Shopify Plus so we get to hear first-hand how they are making use of the new developments in-store.
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