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FYI 78 Brooklyn Public Library - Library Card Access Study

18m · FYI: The Public Libraries Podcast · 23 Apr 17:05

In this episode, Kathleen Hughes, PLA, talks with Amy Mikel, Director of Customer Experience at the Brooklyn Public Library. Amy shares the catalyst for the Cardholder Signup Practices study—the Books Unbanned initiative—and how it spurred their curiosity to examine library access and then walks us through the study's objectives and key findings, shedding light on the challenges of ensuring equitable access, particularly for marginalized communities. Amy also shares actionable recommendations for libraries based on their research, offering valuable insights for enhancing inclusivity and accessibility in library systems nationwide. Join us as we uncover the complexities of library access and explore ways to create more equitable opportunities for all.

The episode FYI 78 Brooklyn Public Library - Library Card Access Study from the podcast FYI: The Public Libraries Podcast has a duration of 18:13. It was first published 23 Apr 17:05. The cover art and the content belong to their respective owners.

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