Good Knowledge Management is Good Customer Service with John Antill
31m
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Because You Need to Know Podcast ™
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John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership style to accomplish all short- and long-range objectives. An engaging and articulate communicator, he is able to clearly convey complex technical information and propose novel solutions to build consensus with key project stakeholders, including high-value clients and executive leadership. Furthermore, his consistent focus on remaining at the forefront of rapidly evolving technology allows him to drive enterprise-wide innovation and maintain a competitive advantage. He is an accomplished international author, writing 58 articles on knowledge management. John has spoken at several conferences nationally and internationally. John is on the Board of Minority Empowerment Through Technology which provides under-served college STEM students to get the technology they need to be successful in their course-ware and projects. John holds a Master of Science in Knowledge Management from Kent State University and a Master of Certified Knowledge Management from the KMInstitute. https://realkm.com/author/john-antill/
The episode Good Knowledge Management is Good Customer Service with John Antill from the podcast Because You Need to Know Podcast ™ has a duration of
31:36. It was first published
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Good Knowledge Management is Good Customer Service with John Antill
John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership style to accomplish all short- and long-range objectives. An engaging and articulate communicator, he is able to clearly convey complex technical information and propose novel solutions to build consensus with key project stakeholders, including high-value clients and executive leadership. Furthermore, his consistent focus on remaining at the forefront of rapidly evolving technology allows him to drive enterprise-wide innovation and maintain a competitive advantage. He is an accomplished international author, writing 58 articles on knowledge management. John has spoken at several conferences nationally and internationally. John is on the Board of Minority Empowerment Through Technology which provides under-served college STEM students to get the technology they need to be successful in their course-ware and projects. John holds a Master of Science in Knowledge Management from Kent State University and a Master of Certified Knowledge Management from the KMInstitute. https://realkm.com/author/john-antill/