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High-touch customer experience for a no touch world

17m · Accenture Business Journal for India 6th Edition · 22 Jul 20:48

In this episode, we present an article by Satyadeep Chatterjee, managing director and lead for CG&S, Accenture in India, and Anshul Batra, senior manager, Strategy & Consulting, Accenture In India. It talks about Indian CG&S companies keeping pace with changing consumer trends and embracing intelligent operations and new tech such as cloud and AI.

The episode High-touch customer experience for a no touch world from the podcast Accenture Business Journal for India 6th Edition has a duration of 17:17. It was first published 22 Jul 20:48. The cover art and the content belong to their respective owners.

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