Interview with Mike Davis, founder of GTM Guides

Exploring the Intersection of Leadership and Technology with Josh Teitelbaum, Senior Engineering Manager at Zendesk

Welcome back to the Anablock podcast!

In our latest episode, we had the pleasure of speaking with Josh Teitelbaum, the Senior Engineering Manager at Zendesk. Josh gave us a fascinating glimpse into his role, overseeing teams that handle the core platform with a focus on deploying CICD, performance, reliability, and scalability. He shared his unique journey from physics to software engineering, culminating in his current leadership role. Throughout our conversation, Josh emphasized the importance of maintaining a balanced emotional demeanor as a leader, skillfully navigating the dual responsibilities of technical and managerial roles.

Our discussion also ventured into the realm of AI in software engineering. Josh shared his experiences with AI tools like ChatGPT and their potential application in coding while acknowledging their current limitations. He shed light on his recruitment strategy, emphasizing the value of curiosity and fearlessness in engineers. A key highlight of our chat was Zendesk's innovative use of AI in customer support, where it's used to augment human agents rather than replace them, enhancing the customer experience.

Get in touch with Josh at Linkedin.

Stay tuned for more insightful conversations here at Anablock!

For those in a rush:

00:08:17 - Software engineering, leadership, and career path. 00:18:00 - Leadership, technical skills, and management for an engineering manager. 00:24:51 - Engineering management, code review, and team productivity. 00:33:50 - Engineering curiosity, AI, and software development. 00:43:10 - AI in software engineering and customer support.

Interview with Mak Žiga: Shaping the Future of AI Interaction

Join us for an enlightening conversation with 17-year-old Mak Žiga, a leading Prompt Engineer at FlowGPT. In this podcast episode, Mak delves into his unique journey into Artificial Intelligence (AI), offering valuable insights for enthusiasts from various backgrounds.

Discover the world of AI prompt engineering, where Mak discusses his innovative work in creating more human-like AI interactions. The episode provides a glimpse into the transformative impact of AI across industries, from automating tasks to revolutionizing customer experiences.

Perfect for novices and tech enthusiasts alike, this episode is your gateway to understanding AI's potential and practical applications.

Get in touch with Mak at Linkedin.

Tune into Anablock's podcast for an engaging journey into AI's intricate world, where you'll find inspiration and insights into its game-changing capabilities across various industries!

For those in a rush:

00:06:29 - Journey into Prompt Engineering 00:12:13 - Exploring AI Methods and Cloning People 00:20:04 - AI-Generated Voices: The Science of Cloning 00:29:03 - Quality Assurance in AI Prompt Engineering 00:37:51 - Engineering Prompts for Large Language Models 00:46:58 - Growth of AI, Artificial General Intelligence, and Future Trends 00:54:20 - AI-Powered Chatbots and Revolutionizing Product Catalogs 01:03:02 - The Intersection of Software Engineering and AI in Recruitment

Interview with Bryce Jacobs, AI Engineer

Join Bryce Jacobs, an AI consultant and software engineer, in an illuminating episode where the world of Artificial Intelligence (AI) is demystified. Starting with personal insights into his AI journey, Bryce shares how he navigated into the field without conventional qualifications, shedding light on diverse entry points for enthusiasts.

The conversation delves into the practical realm of AI applications, exploring the emergence of AI agents and their pivotal role in task automation. From chat bots revolutionizing customer support to envisioning a future inundated with sophisticated language models, the episode offers a panoramic view of AI's transformative potential across industries.

This episode serves as a comprehensive guide for both novices and tech enthusiasts, offering a roadmap into the evolving world of AI while unveiling its potentials and practicalities.

You can check Bryce's work on: www.brycejacobsai.com

Join our podcast to uncover the intricate world of AI, gain inspiration, and delve deeper into its transformative capabilities across industries!

For those in a rush:

00:00:23 The Journey into AI 00:01:25 Transition to Working with AI 00:09:38 Building AI Agents 00:14:36 Chat Bots as Customer Support 00:16:58 AI Agents for Task Automation 00:21:42 Shift to Using Large Language Models 00:28:43 The Internal Knowledge Base Chatbot 00:29:48 The Potential of Chatbots with Language Models 00:35:16 The Future of Agent Building Tools 00:43:44 AGI and Its Definition 00:45:12 Autonomous AI Agents 00:51:11 The Role of Software Engineers 00:57:09 Using Transcription as Training Data for Language Models 00:58:22 The Importance of Training Data for AI Models 01:07:44 Advice for Building Technical Skills in AI 01:10:40 The Importance of Niching in AI 01:12:02 Getting Started with AI 01:12:58 Harnessing the Power of AI for Businesses

Interview with George Xing, Co-founder and CEO of Supaglue

The new episode of Anablock Podcast is out!

In this episode, we feature a special guest, George Xing, who is the Co-founder and CEO of Supaglue.

George has always been passionate about technology and has gained valuable experience and knowledge that has led him to where he is today.  Initially, he worked in finance before transitioning to data science, where he was captivated by the possibilities of the field before it was even a real term.

And if you are wondering what Supaglue is, it is an open-source platform that helps you ship native, customer-facing integrations for Salesforce and HubSpot in a matter of days instead of months!

Join our podcast to get inspired and learn more about the Salesforce ecosystem and how to crack it!

For those in a rush:

00:00 Introduction 00:38 Who is George, and what is Supaglue? 1:39 Supaglue’s target market 2:28 Why was Supaglue founded? 4:13 Hubspot integration 4:58 Challenges of working with the Salesforce APIs 7:31 The biggest value - saving time and effort 9:20 When is the right time to reach out to them? 11:13 Open source project 12:20 How Supaglue makes money? 13:24 Needed skill set 14:30 George’s career path 19:44 Facing the business pivot 23:40 Starting with the Salesforce Ecosystem 27:15 Salesforce platform - what’s good and what should be improved? 30:50 A bit more about Supaglue 32:17 New and exciting news from Supaglue 36:30 Angel Investor

Share your feedback with us in the comment section!

You don’t want to miss the next episode? Subscribe to our newsletter and be one of the first to hear what’s new.

Interview with Tom Iannone, Head of Sales and Success at Moralis Web3

Welcome to Anablock Podcast!  This show explores software, technology, ideas, business, and science.

In this episode, our guest is Tom Iannone - Head of Sales and Success at Moralis Web3.  His career path is fascinating.  With more than 10+ years of experience in Sales, Customer Success, Project Management, and Support, he sure has a lot of interesting things to say.

You can think of Moralis as an all-in-one app development platform.  Its goal is to significantly reduce the development time it would typically take you to build a decentralized app with a more traditional approach.  They allow you to build faster and smarter.

Join our podcast to get inspired and learn more about Web3 and how to save yourself time and be successful in the crypto world!

For those in a rush:

00:00 Introduction 2:05 What is Moralis, and how it works? 4:25 Tom’s professional background 6:15 Features that differentiate Moralis from other platforms 7:40 Blockchain protocols 10:45 Two most significant factors that make a project successful 13:27 What is Unity? 15:50 NFT and gaming 20:23 NFT music players? 21:18 Snoop Dogg - NFTs 22:00 How does Moralis decide which blockchain protocol to add to its platform? 23:30 Highest adoption rate of the whole crypto concept 28:40 Web3 authentication 31:40 Moralis Academy

We got you intrigued?  Share your feedback with us in the comment section!

If you don’t want to miss the next episode, subscribe to our newsletter.  Be one of the first to hear what’s new!