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Escaping the Analysis Paralysis of Managing Personal Finances with Will Peng

1h 0m · Founder Chats · 14 Jun 10:00

About Will Peng:

Will Peng is the CEO and Co-Founder of Northstar, a financial wellness and benefits platform. Prior to founding Northstar, Will worked in Venture Capital and his firm was an early investor in Coinbase, Guideline, Even, and Oscar. Inspired by the positive change fintech can have on people’s lives, Will set out to solve the inequality of financial guidance.

About Northstar:

Northstar’s financial wellness program helps employees make the most of their total compensation, and helps companies support their teams at scale through onboarding, open enrollment, equity events, and more. 

Northstar has raised more than $10M from investors including M13, Foundation Capital, Workday Ventures, and Parade Ventures. Our employer customers include Zoom, Snap, NerdWallet, Superhuman, Virgin Orbit, and more.

Show Notes:

1:30 Will Peng’s entrepreneurial journey

9:00 starting a career as a VC analyst

14:30 demonstrating proactivity when looking to switch careers

26:00 finding the right career direction through intuition and self-driven learning

30:00 most financial advice online is too broad to be effective - personal financial advice should begin with thinking through an individual problem as a case by case

34:00 the importance of having difficult conversations

44:00 developing an interest in FinTech infrastructure as an Asian-American immigrant

45:00 combating the culture of shame around personal finances

49:00 understanding how to handle stock options and making other large financial decisions

The episode Escaping the Analysis Paralysis of Managing Personal Finances with Will Peng from the podcast Founder Chats has a duration of 1:00:53. It was first published 14 Jun 10:00. The cover art and the content belong to their respective owners.

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Escaping the Analysis Paralysis of Managing Personal Finances with Will Peng

About Will Peng:

Will Peng is the CEO and Co-Founder of Northstar, a financial wellness and benefits platform. Prior to founding Northstar, Will worked in Venture Capital and his firm was an early investor in Coinbase, Guideline, Even, and Oscar. Inspired by the positive change fintech can have on people’s lives, Will set out to solve the inequality of financial guidance.

About Northstar:

Northstar’s financial wellness program helps employees make the most of their total compensation, and helps companies support their teams at scale through onboarding, open enrollment, equity events, and more. 

Northstar has raised more than $10M from investors including M13, Foundation Capital, Workday Ventures, and Parade Ventures. Our employer customers include Zoom, Snap, NerdWallet, Superhuman, Virgin Orbit, and more.

Show Notes:

1:30 Will Peng’s entrepreneurial journey

9:00 starting a career as a VC analyst

14:30 demonstrating proactivity when looking to switch careers

26:00 finding the right career direction through intuition and self-driven learning

30:00 most financial advice online is too broad to be effective - personal financial advice should begin with thinking through an individual problem as a case by case

34:00 the importance of having difficult conversations

44:00 developing an interest in FinTech infrastructure as an Asian-American immigrant

45:00 combating the culture of shame around personal finances

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Show Notes:

01:15 Growing a high school job into a highly successful medium-size business

5:45 Hiring the right number of employees

6:30 Developing methods to minimize wasting time and other resources

10:30 Calculating how much profit every employee adds, and what the diminishing margin of return for manpower is

11:10 Working in the business vs. working on the business – making time for strategizing

13:20 Applying blue-collar business learnings to tech entrepreneurship

15:00 Triaging problems and focusing 100% of resources on the current major issues, one at a time

16:30 Doubling down on what’s already working, rather than fixing what’s not working, especially when it comes to customer acquisition

19:20 Inviting frictionless feedback and doing customer support yourself as a founder: closing the gap between customer logic and founder logic

20:20 Thinking about what you can be the best in the world at, and focusing all business resources on that one thing

25:20 Understanding your value to your customers: sometimes it’s less about the actual service itself, and more about selling people back their time

27:30 As a business that connects customers to contractors, catering to both sets of needs: customers want easy access to services, vendors want a sticky platform that enables fast payments, repeat business, marketing automation etc

29:15 Creating incentives for vendors to perform well starts with accountability: providing performance metrics such as number of repeat bookings, reliability and quality ratings etc

36:20 Identifying business problems and development goals, and implementing weekly strategies for success

44:30 Creating one or two highly specific goals and getting your whole team to commit to them

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