Talking the importance of customer service with Blake Morgan

Leadership, the future and tea: ✨🎙 Deke Copenhaver ✨🎙.

Leadership, the future and tea: ✨🎙 Deke Copenhaver ✨🎙. Deke has an amazing approach to leadership that he has refined over many years across several sectors. After 9 years serving as the Mayor of Augusta, Georgia, he also has some incredible experiences of making change happen whilst dealing with different political parties. The discussion includes his recollection of dealing with the ice storm that hit Augusta while he was at a conference in Florida and all the flights were grounded.

Here’s what we covered:

✨ B17s

✨ Servant Leader

✨ Composure

✨ Humility

✨ Integrity

✨ Ice storm

✨ Inspire

✨ Bell curve

✨ Privacy

✨ Business network

✨ Open door policy

✨ Innovation

✨ Inclusivity

✨ Uniting people

✨Communication

Available through:

✔ Apple Podcast – https://podcasts.apple.com/us/podcast/leadership-the-future-and-tea/id1511095324

✔Spotify – https://open.spotify.com/show/7uepDzBFHhne4C7d7MPOjU

✔Google Podcast – https://podcasts.google.com/?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy8xZWIwNjJjNC9wb2RjYXN0L3Jzcw%3D%3D

#leadershipthefutureandtea #leadership #podcast #leaders #business #strategy #change #culture #wellness #humanresources #futureofwork #leadershipcoach #augusta #georgia

Resources:

The Changemaker: The Art of Building Better Leaders.

(https://www.amazon.co.uk/dp/1946633739/ref=cm_sw_em_r_mt_dp_H9cGFbFZGTTGX)

Website – https://deke-copenhaver.com/

LinkedIn – https://www.linkedin.com/in/deke-copenhaver-621915b0/

Twitter – https://twitter.com/dekecopenhaver

Talking about challenges for CHROs with Evelyn Chow

Leadership, the future and tea: 🌞🎙Special Guest Evelyn Chow 🌞🎙. Evelyn is an entrepreneur and HR expert based in Singapore. She is an advocate of agile working in HR and covers how this is applicable. She is a firm believer in the Servant Leadership approach and discusses how she uses this in her work. As an expert HR advisor to many CHROs, she has a great understanding of the current challenges facing CHROs.

Here’s what we covered:

🌞 Servant leadership

🌞 Integrity

🌞 Courage

🌞 Strength of vision

🌞 Agile HR

🌞 Agile mindset

🌞 Customer Satisfaction

🌞 DecodeHR

🌞 Strategic business implications

🌞 CHRO

🌞 It’s ok not to have the right answers

🌞 Don’t look for prescribed solutions

🌞 Marathon not a sprint

#leadershipthefutureandtea #leadership #podcast #leaders #business #strategy #change #culture #wellness #humanresources #futureofwork #agilehr #servantleadership

Resources:

LinkedIn – https://www.linkedin.com/in/evelynchowdecodehr/

DecodeHR Website – https://www.decodehr.com

DCHR Website - https://dchr.tech/

Talking succession planning, key jobs and key people with Beth Armknecht Miller

What were the key insights that influenced your organisations structure? Beth shares her expertise on how to strategically identify key roles to support long term goals and overcome continuous demands. Beth also discusses how most leaders incorrectly chose to focus on the executive team and not on the key positions that deliver competitive advantage for the business.

Here’s some of what we covered:

📌 Leaders build leaders

📌 Self-awareness

📌 Motivation

📌 Listening

📌 Taking deep breaths

📌 Developing employees

📌 Succession planning

📌 Short-term and long-term

📌 MOOCs, Udemy, Lynda

Resources:

Website - https://executive-velocity.com/

LinkedIn - https://www.linkedin.com/in/betharmknechtmiller/

Are You Talent Obsessed?: Unlocking the secrets to a workplace team of raving high-performers.

(https://www.amazon.co.uk/dp/B087R7YN1G/ref=cm_sw_em_r_mt_dp_6DHDFbG8YSPX5)

Talking how businesses can support mental health during covid-19 with Natalie Ellis

Natalie discusses how she has supported people during furlough, helping individuals look after their mental health. Natalie’s experience spans to both small and large enterprises and provides a variety of examples of how she is supporting businesses; including providing assistance for completing funding bids. Her overview supports both people and businesses through furlough on a human basis. 

Here’s some of what we covered:

🥇 Woolworths

🥇 CIPD Branch

🥇 Baroness Michelle Mone

🥇 Michelle Obama

🥇 Business strategy

🥇 Removing annual appraisals

🥇 Launch you HR career

🥇 Micromanagement

🥇 Keeping your options open

Resources:

LinkedIn – https://www.linkedin.com/in/natalieellishr/

Twitter - https://twitter.com/NatalieEllisHR

Business website – https://www.reboxhr.co.uk/

Blog – https://natalieellishr.com/

Talking 'Peace' and leadership with Amy Jen Su

As an expert leadership coach, Amy has a wealth of knowledge to draw upon during our discussions. Amy gives a great explanation about why leadership maturity is seldom talked about and why it’s important in the business context. There’s also a great recap of the 5Ps model from her book, with a real focus on Peace – you’ll need to listen to the podcast to understand how this fits into her model!

Here’s some of what we covered:

⭐ Mom

⭐ Classroom Assistant

⭐ Developing leaders

⭐ Strategic thinking

⭐ Time zones

⭐ The leader you want to be

⭐ Silos and islands

⭐ Communication

⭐ Digitization

⭐ Virtual workforce

⭐ Flexible workforce

⭐ Coaching

Resources:

LinkedIn - linkedin.com/in/amy-jen-su

Company website - https://paravispartners.com/

Emotional Intelligence by HBR - https://hbr.org/topic/emotional-intelligence

Book website – https://paravispartners.com/our-latest-book/

The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self--Every Day. Amy Jen Su

(https://www.amazon.co.uk/dp/1633695913/ref=cm_sw_em_r_mt_dp_7bDBFbY70VX1Q)