Ep. 17: Is the Customer Always Right? Getting Around the Myth.
26m
·
Sales for Introverts
·
You don't have to spend lot of time in sales or customer service before you just know... the customer ain't always right. No way. But most businesses still operate under that assumption. And you better believe customers do too. You've probably been one of them once upon a time. So, let's discuss how to craftily, respectfully do away with that and supply some REAL customer service!
More at https://salesforintroverts.com
The episode Ep. 17: Is the Customer Always Right? Getting Around the Myth. from the podcast Sales for Introverts has a duration of
26:26. It was first published
More episodes from Sales for Introverts
Ep. 20: Applying Ideas From Post Apocalyptic Fiction to the Sales World (Yes, Really)
Has your workday ever felt like a character from Mad Max or The Last of Us, scrounging up resources? Or was it so hectic you felt like you were running away from a pack of zombies? It's comical how much an average workday shares with post-apocalyptic fiction.
Maybe that's why it's such a popular slice of fiction, maybe it speaks to those human instincts. So in this episode Mark reflects on those elements of exciting fiction that have parallels in the real world.
Ep. 20: Applying Ideas From Post Apocalyptic Fiction to the Sales World (Yes, Really)
Has your workday ever felt like a character from Mad Max or The Last of Us, scrounging up resources? Or was it so hectic you felt like you were running away from a pack of zombies? It's comical how much an average workday shares with post-apocalyptic fiction.
Maybe that's why it's such a popular slice of fiction, maybe it speaks to those human instincts. So in this episode Mark reflects on those elements of exciting fiction that have parallels in the real world.
Ep. 19: Make No Mistake About It... or Do. How to Handle Mistakes in Sales!
Making mistakes at your job is bad enough; but in sales, mistakes often mean it costs you and your company time and money. But as introverts who might also be "highly sensitive", that means we may take it really hard. But to err is human, and sales mistakes happen on the regular. So, how can we balance these negatives in our day to day? Mark shares some classic fumbles from his own career.
Ep. 19: Make No Mistake About It... or Do. How to Handle Mistakes in Sales!
Making mistakes at your job is bad enough; but in sales, mistakes often mean it costs you and your company time and money. But as introverts who might also be "highly sensitive", that means we may take it really hard. But to err is human, and sales mistakes happen on the regular. So, how can we balance these negatives in our day to day? Mark shares some classic fumbles from his own career.
Ep. 18: Breaks, Sabbaticals & Personal Development for Introverts
In light of my own recent break, it got me thinking about how beneficial - and VITAL - breaks are to introverts. On this podcast, Mark discusses how you need to be intentional about taking breaks and personal development. And a sabbatical? Here's a potential way to make it a mutually beneficial for you and your company, if you've ever wanted to try one.