JD Power Explores User Experience Trends Shaping Utilities
31m
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Spark by T&D World
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Earlier this year JD Power released their second Utility Digital Customer Experience Study and there were some great takeaways on how user experience trends are shaping within the utilities domain. Jared Stevenson, Digital Solutions Consultant and co-author of the Utility Digital Customer Experience joins us for a conversation about his findings.
The episode JD Power Explores User Experience Trends Shaping Utilities from the podcast Spark by T&D World has a duration of
31:34. It was first published
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