Add To Cart

In this episode of Add To Cart, we are joined by Carl Hartmann, a serial entrepreneur, co founder of Temando, Compono and Lyre’s Spirit Co. Carl took the shipping and fulfilment solution, Temando from an idea to one of the largest Australian technology companies, having raised over $55m in funding. Compono, an end to end talent solution company, was born from Carl’s own hiring frustrations and his latest venture is award-winning, non alcoholic spirit retailer, Lyres, launched in 2019. Carl shares his learnings from the Temando years, talks about building the Lyre’s brand, and provides fascinating fulfilment insights and tips. We also find out why, for Carl, second is the winning position.

Links from the episode:

Lyre’s Spirit Company

Compono

Shortlyster

Strava

Seedlip Drinks 

Ceders Non Alcoholic Gin

The Kinetic Agency

Brand Link

Alta Vista

Nokia 8310

Eco-friendly packaging tape from Signet (sponsored)

JB Hi Fi and Shopify Plus (sponsored)

Questions answered in the podcast include:

• What was your biggest lesson from the Temando journey?
• Who is the Lyre’s audience?
• What do you see as the big fulfillment challenges retailers have in the current COVID climate?

This episode was brought to you by…  

Signet

Shopify Plus

About your co-host: Carl Hartmann from Lyres Spirit Co.

Carl Hartmann is a prominent, multi-award winning Australian serial entrepreneur, who is best known for his work in co-founding Temando, Compono and Lyre’s Non-Alcoholic Spirit Co, and his involvement as an investor & board member/advisor to a range of leading technology companies around the world. Carl is also the adjunct Professor of Entrepreneurship & Innovation at the University of Queensland (the leading Australian University and a top 50 global university); serves as a Non-Executive Director on several boards, and has won a number of awards, including the IBM Global Entrepreneur of the Year Australia, Asia Pacific and global runner up, EY Entrepreneur of the Year Regional Winner and National Finalist. 

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In this episode of Add To Cart, we are joined by Gabby Leibovich, Co founder of Catch, the business he and his brother started in 2006 from a garage in Melbourne and sold in 2019 for 230 million dollars. Gabby studied a Computer Science degree in pre internet days, but it was a passion for retail that really inspired his business career and led him to become an Australian eCommerce pioneer. A natural storyteller, Gabby chats about his experiences from the early days of Catch, selling one deal every day at midday. He shares his tips on finding great buying opportunities, tells us what informs his own unique brand of gut feeling and gives us the inside story on why he and his brother work so well together.

Links from the episode:

Catch of the Decade: How to Launch, Build & Sell a Digital Business by Gabby & Hezi Leibovich

Selling Catch to Wesfarmers

Gabby & Hezi

Eliminate transit damages with Signet (sponsored)

Rollie Nation and Shopify Plus (sponsored)

Questions answered in the podcast include:

• Why did Catch succeed in the early days when so many others did not?
• Why do you think you and your brother work so well together in business?
• How do you know when an idea is worth investing in?

This episode was brought to you by…  

Signet

Shopify Plus

About your co-host: Gabby Leibovich, Co-founder of Catch

Gabby Leibovich is a digital entrepreneur and Co founder of Australia’s no.1 eCommerce group, Catch. After building catch.com.au from a Melbourne garage in 2006, Gabby sold it to Wesfarmers in 2019 for $230m. Gabby is also an investor in around twenty tech businesses and startups including Luxury Escapes, Catapult, Zip, Tribe, Hipages, Fiverr, Ratemyagent, Vervoe and Flippa. Second only to his passion for retail is his love of soccer.

Please contact us Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are re-joined by Kate Collinson, eCommerce consultant & growth marketer and Craig Somerville, Managing Director of digital marketing agency Reload Media. It has been six months since we first met with these two for an insider’s take on Australian eCommerce in the time of COVID and we are due for an update. This chat includes tips on how retailers should approach the latter part of 2020, Black Friday included, eCommerce growth predictions for 2021 and a discussion of the most innovative Covid-inspired pivots our guests have seen. If you’re an Aussie retailer struggling to make sense of a COVID-impacted world, this one’s for you.

Links from the episode:

The Geami X Box Mini from Signet (sponsored)

Peter Sheppard Footwear and Shopify Plus (sponsored)

Reload Media’s free ‘Retail & eCommerce Post Covid’ insights desk

This episode was brought to you by…  

Signet / Shopify Plus

About your co-hosts:

Kate Collinson from Kate Collinson Digital Consulting 

Kate is an eCommerce consultant & growth marketer specialising in Shopify & Shopify Plus with a decade’s experience in eCommerce. She’s often called a “digital Swiss army knife” by clients, with a wide skillset spanning data & analytics, digital and platform strategy, paid media and customer lifecycle marketing. She works with retailers including Nimble Activewear, The Daily Edited and Steele label. You can contact Kate on LinkedIn

Craig Somerville from Reload Media

Craig is the Managing Director of digital marketing agency Reload Media, a multi-national agency with offices in London, Brisbane and Manila. Craig’s worked with some of the world’s leading brands on all aspects of their digital marketing, and is a regular industry speaker at events such as Online Retailer and Shopify Unite. You can contact Craig on LinkedIn

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In this episode of Add To Cart, we are joined by James Bartle, Founding CEO of Outland Denim. The former motocross rider was inspired to build a company that drives social change and saw denim jeans as the ultimate product to achieve this. Four years in, the brand has its own Cambodia-based production services employing local seamstresses, appears in stores across Australia, the US and Canada and has been worn by Meghan Markle. During the conversation, James shares his passion for denim, the story of how he scored his first retail deal, his experience with impact-investing and what he’s learned about the psychology of brand storytelling.

Links from the episode:

Outland Denim

Taken Movie

Equity Crowdfunding with Birchal

Eco-friendly unboxing from Signet (sponsored)

Tamburlaine Organic Wines partner with Shopify (sponsored)

Questions answered in the podcast include:

• How did you come up with the idea for Outland Denim?
• What is your approach to sustainable and ethical fashion?
• In the digital space, how do you balance marketing your brand story with making sales?

This episode was brought to you by…  

Signet / Shopify Plus

About your host: Nathan Bush from 12HIGH

Nathan Bush is the founder and lead strategist at eCommerce consultancy, 12HIGH. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-host:

James Bartle from Outland Denim

James Bartle is the founding CEO of Outland Denim, a fashion company on the vanguard of the socially conscious manufacturing movement. I am passionate about denim and the craft of jean manufacturing, but also the unique ability of the garment industry to drive change. Outland Denim employs young women seamstresses who’ve been impacted by human rights abuses and gives them a hope and a future through sustainable employment and career progression in our Cambodia-based production facilities.

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Oliver and Ruby Hagen, who run Hagen’s Organics, a second-generation butchery based in Melbourne. The Hagen family are no strangers to change, starting in the 1980’s selling organic fruit and veg, then shifting to meat in the late 90s. Siblings, Oliver and Ruby, continue to run the company with an online presence very much at the core of the business. In this chat, they share their thoughts on the importance of transparency and commitment to customer service, how they have grown exponentially, welcoming a community of new staff as a result of Covid and their future plans for pop ups and live-streaming. 

Links from the episode:

Prahran Market

Queen Victoria Market

Jenny Craig partner with Shopify (sponsored)

Packaging Solutions from Signet (sponsored)

Questions answered in the podcast include:

• What has been the hardest thing about taking a butcher shop online? 
• How has the Covid19 crisis affected you?
• What’s your approach to website content creation?

This episode was brought to you by…  

Shopify Plus

Signet

About your host: Nathan Bush from 12HIGH

Nathan Bush is the founder and lead strategist at eCommerce consultancy, 12HIGH. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-hosts:

Oliver Hagen from Hagen’s Organics

Oliver Hagen is the director of Hagen’s Organics. Alongside his sister, Oliver runs the business, which has four stores across Melbourne, and their online store. After working and growing up in the business with his dad, Royce, Oliver took over operations in 2013.

Ruby Hagen from Hagen’s Organics

Ruby Hagen is the Business Manager of Hagen’s Organics. After growing up in the business, she wanted to get on board alongside her brother to run the company. Her natural born people skills give her the perfect skill set for managing their team of close to 60 people.

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Hannah Spilva and Verity Tuck, Co-founders of gifting business, LVLY. From backgrounds in advertising, Hannah and Verity are now turning over in excess of $3m with LVLY, delivering amazing posies in beautiful jars with heart warming and slightly cheeky messages on them.  In this chat you will hear how they solved the ultimate challenge with flower delivery, their top tips for attracting and keeping millennial customers and how Hannah’s Christmas was ruined by providing some exceptionally good customer service.

Links from the episode:

LVLY

Startrack

Zappo’s Pizza Story

Aje’s Success with Shopify Plus (sponsored)

Packaging Solutions from Signet (sponsored)

Questions answered in the podcast include:

• How did you solve the challenge of delivering such a delicate product using the traditional postal method?
• What marketing channels have worked best for you?
• What are the key factors when appealing to the millennial customer?

This episode was brought to you by…  

Shopify Plus

Signet

About your co-hosts:

Hannah Spilva from LVLY

Hannah is an expert in brand building and digital marketing and has developed award winning work for global brands including Adidas, Uniqlo and Kmart. Having spent over 10+ years in the advertising industry, Hannah is highly creative and renowned for bringing immense energy and exceptional problem solving skills to everything she does. Originally from the UK, Hannah arrived in Australia in 2009 to lead the digital offering for global agency network, McCann Erickson.

Verity Tuck from LVLY

Verity is the Co-founder and COO of LVLY, Australia’s most disruptive flower gifting company. With more than 12 years of client and project management experience in the digital space and now over 5 years of running her own business, she’s obsessed with innovating new ways of operating the business that’s insanely useful and effective. 

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Michael Gillespie, Chief Digital & Technology Officer at pizza giant, Domino’s. The conversation takes us from the early days of digital at Domino’s, pioneering online pizza sales right through to the most recent AI innovations the team is rolling out across Australia and beyond. Michael shares his tips for up-selling and cross-selling success, his views on the importance of democratising data and how he and his team have taken the ultimate crash course in agility thanks to Covid. And if you like cool efficiency with your pizza, listen out for the low down on robot and drone delivery.

Links from the episode:

Dragontail

Flirtey Drone Delivery

Starship Robot Delivery

Tropeaka’s Success with Shopify Plus (sponsored)

Packaging Solutions from Signet (sponsored)

Questions answered in the podcast include:

• What’s the key to Domino’s recent digital sales success?
• How close are we to robot and drone food delivery?

This episode was brought to you by…  

Shopify Plus

Signet

About your co-host Michael Gillespie from Domino’s:

Michael Gillespie is the Group Chief Digital and Technology Officer for Domino’s Pizza Enterprises Limited (DPE). With more than 20 years’ experience in online marketing and digital strategy, he is responsible for overseeing the Digital and Information Technology teams across DPE’s nine markets – Australia, New Zealand, Belgium, France, The Netherlands, Japan, Germany, Luxemburg and Denmark. Michael’s vision and leadership has helped transform Domino’s into one of the most sophisticated online and digital retailers in the world. His team is committed to constant innovation and has achieved a number of world firsts including autonomous delivery vehicles, drone delivery, virtual assistants and online ordering with augmented reality, as well as working with operations to bring innovative technology solutions like DOM Pizza Checker to life in stores. 

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Danielle Holloway, Founder & CEO of Merry People. Dani recognised a gap in the market for fashionable, functional, wearable gumboots and used her house-buying savings to turn that idea into a reality. Six years on, the business operates across Australia and the US and is a fantastic example of doing one thing and doing it exceptionally well. Dani shares her story covering how to get started turning an idea into a manufactured product, her experience of virtual trade shows, moving into the US market and why her boots will never go on sale. 

Links from the episode:

Merry People

Blunt Umbrellas

Atticus Finch

Packaging Solutions from Signet (sponsored)

Shopify & Jon Wexley (sponsored)

Questions answered in the podcast include:

• How did the idea for Merry People come about? 
• Why do Merry People boots never go on sale?
• How important are pre-orders for you?
• What are some of the best lessons you have learnt in eCommerce?

This episode was brought to you by…  

Signet

Shopify Plus

About your host: Nathan Bush from 12HIGH

Nathan Bush is the founder and lead strategist at eCommerce consultancy, 12HIGH. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-host: Danielle Holloway from Merry People:

Dani Holloway is the CEO & Founder of Merry People. Unable to find a gumboot that she loved, Dani decided to have a go at creating her own... and Merry People was born! Dani is trying to change the perception of the humble gumboot, from a daggy occasional product, to an everyday fashionable staple. Dani was named in the Top 50 people in Australian eCommerce for 2020 for Inside Retail, coming in at #12 and given an award ‘The One to Watch’. Outside eCommerce and gumboots! Dani loves exercise, travelling and spending time with loved ones (including her new little Labrador Sadie.) 

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Danielle Lewis from the influencer marketing platform and agency, Scrunch. Whether you’re a TikTok regular or a social media novice, understanding how to best utilise influencers within your business can be daunting. Danielle gives us tips on what you should look for when selecting influencers to represent your brand, how to brief them to get the best response and the future of influence on social media platforms such as Instagram and TikTok. Plus, Danielle takes us behind the scenes with YouFoodz, sharing how they use social influencers to drive results. 

Links from the episode:

Scrunch

YouFoodz

Revolve

The Answer Store

Sell at the speed of change with Shopify Plus (sponsored)

Packaging Solutions from Signet (sponsored)

Questions

• How does a business go about finding the right influencer?
• How much does it cost to work with influencers?
• How do you measure success with influencer campaigns? 
• What is the future of influence on social media platforms?

This episode was brought to you by…  

Shopify Plus

Signet

About your host: Nathan Bush from 12HIGH

Nathan Bush is the founder and lead strategist at eCommerce consultancy, 12HIGH. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-host: Danielle Lewis from Scrunch

Danielle is the Co-Founder & CEO of Scrunch, a global multi-channel Influencer Marketing Platform and Agency. Scrunch launched in late 2014, and since then has raised $3 million in capital, built a world-class team and launched a global SaaS platform, setting up HQ in Brisbane, Australia. Danielle and her team have been proven to be game-changers in the Influencer Marketing world, taking on massive advertising campaigns, collaborating with the likes of Amazon, Deliveroo, NewsCorp, Publicis Mojo, Under Armour, Youfoodz and more.

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Tom and Natalie Hintze from Mr Pool Man. These two siblings have taken their dad’s pool store and transformed it into an eCommerce powerhouse which has disrupted the very slow moving world of pool parts and accessories. Tom and Nat discuss everything from split testing free shipping to manufacturing their own product to qualifying for B Corp status and share heaps of coal-face tips on what it takes to transition bricks and mortar to an eCommerce model. They are hilariously honest about their mistakes and see these as an integral part of their journey to success.

Links from the episode:

Mr Pool Man

Water TechniX Pool Equipment 

Pivot Meme

B Corp Certification

No Fkn Idea podcast

Sell at the speed of change with Shopify Plus (sponsored)

Questions answered in this podcast include:

• How did you make the transition from a traditional bricks and mortar family business to an eComm model?
• Which marketing channels are working for you and why?
• What have been your biggest business mistakes?

This episode was brought to you by…  

Shopify Plus

About your co-hosts: 

Tom Hintze from Mr Pool Man

Tom Hintze is Head of eCommerce & Operations at Mr Pool Man and Co-founder of Water TechniX. After following his father into the pools industry, Tom became a licensed E1 pool certifier and qualified pool builder, but since 2013 he has focused his energies on the digital channels of the business. Passionate about exceeding customer expectations, Tom is no stranger to change and thrives on leading teams through the complexities and difficulties of the ever changing eCommerce environment. Tom loves a warehouse and a beer - isn’t that what eCommerce is all about?!

Natalie Hintze from Mr Pool Man

Natalie Hintze is Head of eCommerce & Marketing at Mr Pool Man and Co-founder of Water TechniX. With no previous eCommerce experience, Natalie's interest in psychology and 'why humans do what they do' led her down the path of all things marketing. Self taught, Natalie is now head of digital marketing at Mr Pool Man while collaboratively driving the brand direction and development as a whole.

You can contact Tom on LinkedIn // You can contact Natalie on LinkedIn

Email [email protected] We look forward to hearing from you!

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