AVANT Technology Insights

In this episode of Technology Insights, we delve into the evolving Broadcom and VMware situation. Listen in as Niko O'Hara, Senior Analyst of AVANT Analytics, and Tony Scribner, CISO & Field CTO of Ntirety, answer important questions regarding the latest VMware updates. Is the situation as dire as it's made out to be? Have we weathered the worst of the uncertainty storm? Tune in to find out as we help listeners navigate this journey!

Looking for more resources on the VMware updates, once you've finished this episode? We recorded another Technology Insights episode, where our host and guest break down the impacts of the VMware changes for those being affected.

Our AVANT Cloud experts have also compiled answers to typical questions we're hearing about the VMware acquisition by Broadcom, as well as a list of helpful qualifying questions for Trusted Advisors to better understand their customers' predicament and open up the Cloud conversation.

In this Technology Insights podcast, the AVANT Analytics team, including AVANT CSO and Analytics Managing Director Alex Danyluk, and Engineering Practice Leads Andy Bird (CX), Chip Hoisington (Cloud/Colo), and Stephen Semmelroth (Security), dive into the state of disruption in technology. Together, they discuss the latest trends in Cloud, Colocation, Connectivity, Security, CX, UX, and much more.

Listen in for a fast-paced discussion on how the industry is rapidly transitioning from legacy environments to the future. Get ready, because this episode will be a whirlwind!

Download the State of Disruption 2024 Report >> https://goavant.net/avant-analytics/state-of-disruption-report-2024/

In this episode, Chip Hoisington, Senior Analyst at AVANT Analytics, and James Ochoa, VP of Cloud at Flexential, delve into the VMware situation. Together, they discuss the impacts customers will likely experience as a result of the program updates, as well as the steps organizations can take to better prepare for success amidst these significant changes. Join us for an insightful conversation to understand why this situation has caused such a massive ripple effect for customers and technology advisors alike and what your options are, in response.

Colocation is experiencing a resurgence in popularity! What's behind this renewed interest in popularity? Join Alex Danyluk, Managing Director of AVANT Analytics, and Chip Hoisington, Senior Director of Connectivity, Colo, and Wireless at AVANT, as they delve into the current Colo landscape. Discover why, after a decade of prioritizing cloud strategies, some are returning to data centers and others are venturing into them for the first time.

Let's explore together! Listen in to get started.

In this episode, Alex Danyluk, Managing Director of AVANT Analytics, and Brent Wilford, Senior Director of Customer Experience and UCaaS at AVANT, focus on the outlook of the UCaaS industry.

The good news? Businesses of all sizes can adopt UCaaS from various providers. So, what's the challenge? With an abundance of providers, determining the best fit for your business can be complicated. They explore what IT decision-makers should keep in mind as they evaluate potential providers. Plus, they discuss the common conception that Microsoft Team is a dominant player with the highest number of voice seats. Is this true? Listen in to find out!

In this episode, Managing Director of AVANT Analytics, Alex Danyluk, interviews our very own John Paullin, Sales Engineer and Senior Analyst of AVANT Analytics! Together, they discuss what enterprise customers are really asking about in regard to AI in the contact center. John shares his experience speaking to hundreds of customers from all walks of life and educating them on the various ways AI can impact not just the customer experience they provide, but also what is often their most expensive asset: their agents!

Listen into this episode to gain smart technology insights, learn how to open up the Artificial Intelligence conversation, and deepen your understanding of AI as it relates to Contact Center solutions.

Recently, one of our podcast hosts, Alex Danyluk was scrolling through LinkedIn and saw that AVANT's resident SASE expert, Sarah Arnstein, was compiling her own write-up on the very first Gartner Magic Quadrant for Single-Vendor SASE Report. From there, this episode was born! Dive into our new episode as Alex Danyluk, Managing Director of AVANT Analytics, and Sales Engineer Sarah Arnstein discuss what is going on in the SASE landscape. Listen in and discover how things have evolved even further since Gartner's SASE report landed, as well as some surprising takeaways our AVANT Analytics experts are sharing from the report!

Follow along with the Gartner report as you listen! Download their full report here >> https://www.gartner.com/en/documents/4639999

Learn more about SASE providers and features with Sarah's blog, “Get SASE with Sarah” >> https://getsasewithsarah.com/

In this episode, John Paullin, AVANT Analytics Senior Analyst, and Todd Cadieux, RVP of Solution Consulting at Five9, are going to talk about everybody's favorite buzzword - you guessed it - AI, AKA Artificial Intelligence. They explore how it fits into today’s modern contact center and what capabilities are being sought out first. In other words, where does the buying journey for AI start? Finally, they wrap up by sharing some bold predictions as to where they believe AI is heading. Listen in for all that and more on our latest episode of AVANT Technology Insights.

In today's episode, Stephen Semmelroth, Sr. Director of Security at AVANT, is joined by Greg Vander Gaast, Chief Technologist of Security at CDW, to talk about security strategy. They explore some methods that some might consider blasphemous, while others think to be the real deal when it comes to building a security program. Plus, they guide listeners on how to prevent security problems before they even happen. Join them as they jump into the security strategy conversation!

In this episode of AVANT Technology Insights, Brent Wilford, Senior Analyst of AVANT Analytics, is joined by his colleague and Sales Engineer Sarah Arnstein, to talk about Contact Center Supervisors. How valuable are they in the day-to-day operations of your contact center? What impact can they have for your organization as you evaluate solutions and make the shift from on-prem to Contact Center Cloud technology? Listen in to find out!

Get SASE with Sarah >> https://getsasewithsarah.com/