CapTech Trends
by CapTech
CapTech Trends features thought leaders and subject matter experts discussing emerging technology, design, and project methodology. Our goal is to unite diverse skills and perspectives to show how data, systems, and ingenuity can transform and enable organizations to advance what’s possible in a changing world.
Copyright: © 2024 CapTech Trends
Episodes
A Conversation with rvatech/: Innovation at the Intersection of Data and AI
25m · PublishedIn this episode, we are joined by leaders from rvatech/:
- Nick Serfass, rvatech/ CEO
- Todd Dube, rvatech/ Data + AI Summit Co-Chair, Analytics and AI leader at CarMax
- Meghan Holt, rvatech/ board member, CapTech Managing Director
rvatech/ is a technology trade organization focused on igniting the growth of the technology sector and the technology community within the greater Richmond, Virginia region.
Tune in as we discuss the upcoming rvatech/ Data and AI conference, practical technology applications and career opportunities.
Register for the rvatech/ Data + AI Summit on March 28, 2024 here.
Navigating the AI Evolution: A Discussion with Dominion Energy, Virginia Commonwealth University, and CapTech
38m · PublishedIn this special edition episode of CapTech Trends, guest co-hosts and CapTech AI leaders Brian Bischoff and Jason Snook are joined by Ajit Mandgi, the Director of Analytics at Dominion Energy, and Paul Brooks, Professor and Chair in the Department of Information Systems at VCU School of Business.
Tune in to learn how AI is impacting various industries and gain helpful insights to navigate the future as this technology continues to evolve. In this panel discussion we cover:
- How ChatGPT has impacted higher education and how educators have quickly adapted their teaching strategies.
- The transformational impact generative AI has had on the energy and utilities industry.
- The responsibility of leaders to help organizations embrace and navigate AI - and keep up the momentum.
- What the AI transformation will look like in the next few years.
Are you ready for AI in 2024?
30m · PublishedAI is a once-in-a-lifetime technology advancement and it's here to stay - so what does that mean for your business and how do you get started? Listen in as Vinnie chats with CapTech AI leads, Fellow Jason Snook, and CX Director LesLea Carey and we discuss:
- Consumers are expecting AI, so how will you meet that need in 2024?
- AI is more than ChatGPT - the endless AI use cases include dynamic pricing, personalization, automation, anomaly detection, and more.
- Why you should move now and how to push past the analysis paralysis and unknowns.
- Excellent AI examples from Walmart and Dominos.
Merging the Physical and the Digital to Meet Customer Expectations
43m · PublishedTune in to our latest episode as Principals Vinnie Schoenfelder, Bree Basham, and Brian Bischoff discuss the three key trends we see in the evolving landscape of technology and consumer interaction.
- The use of Generative AI for authentic human-like interactions
- Creating winning customer experiences through immersive and frictionless technologies
- The race to capture consumer loyalty by merging digital and physical elements of technology advancements
Links:
Read the full article
CapTech AI Consumer Study
Are Consumers Optimistic about AI?
29m · PublishedHow do consumers really feel about AI? In this episode of CapTech Trends, CapTech CTO Vinnie Schoenfelder, discusses the findings of CapTech’s AI study, with CapTech Fellow Jason Snook and CapTech Manager Carrie Ryan. Tune in as we cover:
- Surprising findings that challenged our hypothesis
- How AI is deeply integrated into building brand loyalty
- The future of AI and the consumer
Read the full studyhere.
Empowering Utility Undergrounding Initiatives through VISTAR
30m · PublishedA discussion with Dominion Energy.
In this episode of CapTech Trends, we speak with Les Carter, Strategic Advisor for Grid Resiliency at Dominion Energy. Les, affectionately referred to as "The Godfather of Undergrounding" discusses how the new VISTAR(SM) app developed by CapTech is helping change how they approach undergrounding efforts and the adoption of emerging technologies.
Listen in as we discuss:
- How the decision to introduce AR positively disrupted Dominion Energy's outlook on emerging technologies.
- Key advantages and challenges to using VISTAR for undergrounding.
- Advice for leaders who are incorporating AR and emerging tech into their companies.
- How to increase tech adoption both internally and with customers.
Learn more about VISTAR: https://www.captechconsulting.com/solutions/vistar
The VISTAR app is now available for download on the Apple App Store: https://apps.apple.com/us/app/vistar-by-captech/id6449709614
Innovating the Game with Armando Bacot and Roberto Castro
32m · PublishedIn this special edition episode of CapTech Trends, Vinnie Schoenfelder hosts a conversation about sports technology with two special guests: Armando Bacot, UNC-Chapel Hill basketball player, and Roberto Castro, a former PGA TOUR golfer and leader in CapTech's sports technology practice.
Tune in as we discuss:
- NIL: The impact of NIL (name, image, likeness) and how it can create opportunities to learn from business leaders.
- Sports Technology: The intersection of sports, technology, and business, and how this data can enhance an athlete's performance and fan engagement.
- Armando: Armando's plans for the future as he enters his fifth year at UNC and MBA program.
A Password-less Future with Passkeys
46m · PublishedIn this episode of CapTech Trends, CapTech CTO, Vinnie Schoenfelder discusses passkeys, the first step towards a frictionless password future, with Fellow, Mark Badger and Senior Consultant, Andrew Levy.
Listen in as we discuss:
- The brand advantages to being a passkey early adaptor
- How passkeys can both improve user experience and add security
- The consumer expectations around the scalability of passkeys
Resources referenced in this episode:
- CapTech Passkey Article: The Password-less Future Is Closer Than You Think
- RIP, Passwords. Here’s What’s Coming Next.
- FIDO Alliance
Meeting Consumer Expectations in 2023
26m · PublishedTune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.
- Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
- Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
- Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.
Read the full survey findings: 2022 Consumer Innovation Survey
Kickstarting Advanced Analytics
28m · PublishedAre you getting value from the data that you have? Listen in as Vinnie chats with Andrew Novokhatny about moving from traditional to advanced analytics. Andrew is a data and analytics expert and healthcare analytics professor at UNC Chapel Hill.
Tune in as we discuss:
- Pivoting into forecasting and making predictions using your data
- Don't forget the change management part of the equation
- How high-performing companies are using their data
- Healthcare use cases in the fraud, waste, and abuse domain
CapTech Trends has 41 episodes in total of non- explicit content. Total playtime is 21:19:22. The language of the podcast is English. This podcast has been added on August 21st 2022. It might contain more episodes than the ones shown here. It was last updated on April 23rd, 2024 02:16.