Building Better Managers

Welcome to "Building Better Managers," the podcast where Wendy Hanson, co-founder of BetterManager, interviews top leadership professionals to uncover strategies for creating a happier, highly engaged, and more productive workplace. In this episode, Wendy sits down with Liz Kislik, a management consultant and executive coach with a wealth of experience in developing high-performing leaders and workforces.

As a leader, it's easy to put yourself last, but Wendy emphasizes the significance of prioritizing self-care and modeling it for others. She believes that when leaders take care of themselves, they show up more positive, empathetic, and are better able to coach their team members to do the same. To delve deeper into this topic, Wendy welcomes Liz Kislik, a management consultant and executive coach with extensive experience in developing high-performing leaders and workforces.

Liz shares actionable strategies that listeners can implement immediately. Starting with practical calendar management, Liz highlights the importance of scheduling transfer time between meetings and incorporating breaks for reflection and preparation. Whether you're working on-site or remotely, these simple practices can make a significant difference in your well-being and productivity.

Meet Liz Kislik

• Liz is an accomplished management consultant and executive coach with over 30 years of experience in developing high-performing leaders and workforces.
• Known for her expertise in conflict resolution and improving workplace dynamics, Liz is a respected thought leader and contributor to renowned publications such as Harvard Business Review and Forbes.
• Trusted by Fortune 500 companies including American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children, Liz serves as a valued advisor, leveraging her wealth of experience to drive their success.

Downloads & Resources

Follow Liz on LinkedIn, Twitter and at www.lizkislik.com.
Subscribe to our podcast on your favorite podcast platform!
Check out our blog articles on Leadership here.

© 2019 - 2023 BetterManager

Welcome to "Building Better Managers" the podcast that brings you insightful conversations and actionable strategies for creating an inclusive and thriving workplace. With your host, Wendy Hanson, and in today's episode, we have a very special guest, Sally Helgesen, joining us.

Diversity and inclusion are more than just buzzwords; they are essential for driving success in any organization. In this episode, we'll explore why cultivating a diverse workforce is so crucial. We'll uncover the tangible benefits it brings, such as enhanced creativity, innovation, and increased productivity. By collaborating with individuals from different backgrounds, we can make better decisions and adapt more effectively to our rapidly changing global market.

Meet Sally Helgesen

• Sally Helgesen is a globally recognized leadership expert, speaker, and author with an extensive background in women's leadership development.
• She has received acclaim for her groundbreaking work on fostering inclusive workplaces and bridging divides through her bestselling books, including "Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace" and "How Women Rise" (co-authored with Marshall Goldsmith).
• Sally's work extends beyond writing, as she has delivered impactful workshops, keynotes, and coaching sessions to numerous organizations and professionals worldwide, helping them unlock their full potential and thrive in their careers.

Downloads & Resources

Follow Sally on LinkedIn, Facebook, Twitter and at SallyHelgesen.com.

Subscribe to our podcast on your favorite podcast platform!

Check out our blog articles on Leadership here.

© 2019 - 2023 BetterManager

Welcome to "Building Better Managers", today we will explore customer success and BetterManager's mission to help people thrive at work. In this episode, we interview key managers on our internal BetterManager team, Kate Rath, VP of Customer Success, Luis Vides and Rafael Tinoco, both passionate customer success managers. Discover their insights, experiences, and the exciting possibilities of fostering empathy, developing managerial skills, and creating positive workplace cultures. Get inspired to empower managers and transform your work environment.

Join Kate, Rafael, Luis and Wendy as they discuss:

• Building a customer-centric approach: Focusing on understanding each customer's unique goals and objectives, ensuring alignment and delivering outcomes that drive success.
• Proactive and supportive approach: Highlighting the commitment to proactively support customers and go above and beyond, demonstrated by the example of helping a customer during a challenging situation in Ukraine.
• Creating a unique BetterManager experience: Incorporating empathy, emotional intelligence, and specialized knowledge to provide exceptional customer success, making BetterManager stand out in the industry.
• Cultivating a collaborative and caring sales approach: Demonstrating a genuine interest in people and their well-being, going beyond business transactions to build meaningful relationships and foster trust with customers.

Follow Kate, Luis or Rafael on LinkedIn.

For transcripts and other available downloads, please visit the BetterManager website.
  

https://www.bettermanager.co/podcast

© 2019 - 2023 BetterManager

Join host Wendy Hanson and renowned speaker and coach Mike Robbins on the "Creating an Inclusive Workplace with Mike Robbins" podcast. Together, they explore the transformative power of diversity in the workplace. Discover practical strategies, inspiring stories, and expert insights on fostering psychological safety, creating an inclusive culture, and leveraging the strengths of diverse teams.

Whether you're a manager, team member, or change advocate, this podcast equips you with the knowledge and inspiration to embrace diversity and drive success. Tune in to the "Embracing Diversity for Success" podcast and embark on a journey towards a more inclusive and thriving future.

Join Mike and Wendy as they discuss:

• Psychological safety: Creating a diverse team fosters psychological safety, allowing individuals to feel comfortable expressing their thoughts and ideas without fear of judgment or reprisal.
• Conversation catalyst: Diversity sparks meaningful conversations within a team, promoting a deeper understanding of different perspectives and experiences.
• Inclusive work environment: Embracing diversity helps in establishing an inclusive workplace where every individual's unique contributions are valued and respected.
• Enhanced problem-solving: Diverse teams bring a variety of viewpoints and approaches to problem-solving, leading to more innovative and effective solutions.
• Challenging the status quo: Diversity challenges traditional norms and ways of thinking, encouraging growth and pushing boundaries to achieve better outcomes.
• Cultural sensitivity: A diverse team is better equipped to navigate cultural nuances and sensitivities when engaging with a diverse customer base or global stakeholders.

Mike's contact info:

LinkedIn     https://www.linkedin.com/in/mrobbins/
Twitter     https://twitter.com/mikedrobbins
Facebook   https://www.facebook.com/mikerobbinspage/
Instagram     https://www.instagram.com/mikedrobbins/
Website     http://www.Mike-Robbins.com

For transcripts and other available downloads, please visit the BetterManager website.

© 2019 - 2023 BetterManager

Join us for an engaging and insightful conversation on the critical role of people managers in times of change. Our guest, Tim Creasey, shares his wealth of knowledge and experience on how to lead with empathy and purpose during these challenging times.

Through a memorable and easy-to-remember acronym, the CLARC method, Tim offers practical guidance on how to effectively manage change. Whether it's communicating change, being a liaison between different teams, advocating for your team, managing resistance, or coaching team members, Tim provides listeners with useful tips to navigate these responsibilities with confidence.

But it's not just about following a formula - Tim also emphasizes the importance of supporting managers as people and enabling effective communication. In a world where remote work has become the norm, he also shares how to explore new meeting formats and workload locations that work for everyone.

Whether you're a seasoned manager or just starting out, this podcast episode offers a relatable and human perspective on what it takes to lead through change. Join us to learn more about the CLARC method and how to support your team during challenging times.

For transcripts and other available downloads, please visit the BetterManager website.

© 2019 - 2023 BetterManager

Join us for an engaging and insightful conversation on the critical role of people managers in times of change. Our guest, Tim Creasey, shares his wealth of knowledge and experience on how to lead with empathy and purpose during these challenging times.

Through a memorable and easy-to-remember acronym, the CLARC method, Tim offers practical guidance on how to effectively manage change. Whether it's communicating change, being a liaison between different teams, advocating for your team, managing resistance, or coaching team members, Tim provides listeners with useful tips to navigate these responsibilities with confidence.

But it's not just about following a formula - Tim also emphasizes the importance of supporting managers as people and enabling effective communication. In a world where remote work has become the norm, he also shares how to explore new meeting formats and workload locations that work for everyone.

Whether you're a seasoned manager or just starting out, this podcast episode offers a relatable and human perspective on what it takes to lead through change. Join us to learn more about the CLARC method and how to support your team during challenging times.

For transcripts and other available downloads, please visit the BetterManager website.

© 2019 - 2023 BetterManager

In today’s persistently challenging business environment, having a thought partner to help reframe feelings and reflect on experiences from a new perspective can be invaluable.

At BetterManager, our top-rated community of coaches serve in this all-important role for managers and leaders at every level within organizations all over the globe. On this episode, Wendy is joined by BetterManager coaches David Andrews and Tommie English to discuss the latest insights and workplace trends they are seeing from the managers they coach, share why experience is often the best teacher, and provide a unique lens into our approach to 1:1 coaching.

Join David, Tommie, and Wendy as they discuss:

• Directed coaching and how bringing one’s wisdom, professional experience, and education into every coaching relationship can be a game changer.
• The “gift” of feedback and how 360 surveys help managers see themselves from all sides.
• Embracing your authentic “whole” self at work and within the coaching relationships.
• Manager burnout and other trends shaping today’s workplaces.

For transcripts and other available downloads, please visit the BetterManager website.

© 2019 - 2023 BetterManager

Being an ally and creating a more inclusive workplace culture is a responsibility for everyone, not just those who work in Diversity, Equity, and Inclusion roles. For organizations to get diversity and inclusion right, you need to build a culture that truly embraces difference, where everyone feels valued and heard. Only then can you truly begin to thrive.

On our latest podcast, we are joined by Karen Catlin, acclaimed author of “Better Allies” and a recognized expert on diversity, inclusion, and workplace equality. With 25 years of experience as a tech executive, Karen witnessed firsthand the decline in women working in tech. Frustrated, but galvanized, she’s dedicated herself toward becoming an advocate for more inclusive workplaces.

Join Karen and Wendy as they discuss:

• Karen’s personal journey from tech exec to inclusion advocate
• How we can help women build allies
• The importance of taking action in the moment
• Inclusive hiring practices
• Becoming more comfortable with making mistakes
• How subtle actions can send big messages

For transcripts and other available downloads, please visit the BetterManager website.

© 2019 - 2023 BetterManager

While there is an abundance of research on the concept of psychological safety, there is limited practical information on how to create psychologically-safe, highly-engaged and healthier workplaces where one can speak up without the risk of punishment or humiliation.

Join us as we welcome Karolin Helbig and Minette Norman, authors of The Psychological Safety Playbook: Lead More Powerfully by Being More Human, to discuss proven and practical strategies to help leaders increase the psychological safety in their teams and to lead more powerfully by being more human.

This episode is a must-listen for any leader or manager looking to develop the higher-performing, highly inclusive, and more innovative teams. Together, we cover a lot of ground, including:

• What is Psychological Safety and how prioritizing can boost performance, innovation, and employee well-being
• How mastering your emotions can help you lead with confidence and build a more positive and productive work environment
• How to build a culture of innovation by embracing risk and failure
• How speaking your mind can drive innovation, collaboration, and organizational success
• The power of psychological safety in the workplace

For transcripts and other available downloads, please visit the BetterManager website.

© 2019 - 2023 BetterManager

While there is an abundance of research on the concept of psychological safety, there is limited practical information on how to create psychologically-safe, highly-engaged and healthier workplaces where one can speak up without the risk of punishment or humiliation.

Join us as we welcome Karolin Helbig and Minette Norman, authors of The Psychological Safety Playbook: Lead More Powerfully by Being More Human, to discuss proven and practical strategies to help leaders increase the psychological safety in their teams and to lead more powerfully by being more human.

This episode is a must-listen for any leader or manager looking to develop the higher-performing, highly inclusive, and more innovative teams. Together, we cover a lot of ground, including:

• What is Psychological Safety and how prioritizing can boost performance, innovation, and employee well-being
• How mastering your emotions can help you lead with confidence and build a more positive and productive work environment
• How to build a culture of innovation by embracing risk and failure
• How speaking your mind can drive innovation, collaboration, and organizational success
• The power of psychological safety in the workplace

For transcripts and other available downloads, please visit the BetterManager website.

© 2019 - 2023 BetterManager