Innovating the Game with Armando Bacot and Roberto Castro

MNX Global Logistics, a UPS Company: Time-Critical Speed and Precision Through AI

Given an automation mandate in 2021, MNX, a time-critical logistics company, started their AI journey with CapTech to focus on operational precision and efficiency.

Tim Kutz, CIO of MNX Global Logistics, joins Managing Director Michelle Meyer, and CTO Vinnie Schoenfelder to discuss the swift adoption of AI over the past 15 months.

Tune in to hear:

• “If you don’t have good data you’re done.”
• The importance of having a tight team of business and IT folks on your team.
• Creating an adaptable culture when navigating the inevitable uncertainty of AI.
• Moving from operational AI goals to customer experience AI goals in 2024.

“People hear AI on the news and TV and think it’s this is a daunting thing. It’s not. It’s something new, like cloud or anything else you need to understand and get the right people to help you. But it is moving so fast.” – Tim Kutz, MNX CIO

A Conversation with rvatech/: Innovation at the Intersection of Data and AI

In this episode, we are joined by leaders from rvatech/:

• Nick Serfass, rvatech/ CEO
• Todd Dube, rvatech/ Data + AI Summit Co-Chair, Analytics and AI leader at CarMax
• Meghan Holt, rvatech/ board member, CapTech Managing Director

rvatech/ is a technology trade organization focused on igniting the growth of the technology sector and the technology community within the greater Richmond, Virginia region.

Tune in as we discuss the upcoming rvatech/ Data and AI conference, practical technology applications and career opportunities.

Register for the rvatech/ Data + AI Summit on March 28, 2024 here.

Navigating the AI Evolution: A Discussion with Dominion Energy, Virginia Commonwealth University, and CapTech

In this special edition episode of CapTech Trends, guest co-hosts and CapTech AI leaders Brian Bischoff and Jason Snook are joined by Ajit Mandgi, the Director of Analytics at Dominion Energy, and Paul Brooks, Professor and Chair in the Department of Information Systems at VCU School of Business.

Tune in to learn how AI is impacting various industries and gain helpful insights to navigate the future as this technology continues to evolve. In this panel discussion we cover:

• How ChatGPT has impacted higher education and how educators have quickly adapted their teaching strategies.
• The transformational impact generative AI has had on the energy and utilities industry.
• The responsibility of leaders to help organizations embrace and navigate AI - and keep up the momentum.
• What the AI transformation will look like in the next few years.

Are you ready for AI in 2024?

AI is a once-in-a-lifetime technology advancement and it's here to stay - so what does that mean for your business and how do you get started? Listen in as Vinnie chats with CapTech AI leads, Fellow Jason Snook, and CX Director LesLea Carey and we discuss:

• Consumers are expecting AI, so how will you meet that need in 2024?
• AI is more than ChatGPT - the endless AI use cases include dynamic pricing, personalization, automation, anomaly detection, and more.
• Why you should move now and how to push past the analysis paralysis and unknowns.
• Excellent AI examples from Walmart and Dominos.

Merging the Physical and the Digital to Meet Customer Expectations

Tune in to our latest episode as Principals Vinnie Schoenfelder, Bree Basham, and Brian Bischoff discuss the three key trends we see in the evolving landscape of technology and consumer interaction.

• The use of Generative AI for authentic human-like interactions
• Creating winning customer experiences through immersive and frictionless technologies
• The race to capture consumer loyalty by merging digital and physical elements of technology advancements

Links:

Read the full article
CapTech AI Consumer Study