Business Jazz

This episode begins with CRICKET - the game. Root & Sibley play for England. Nottingham Forest football team feature. Paul's friend Diplomatic Diva inspires this episode into live. Newcastle Football Club also feature.

Ireland Inc needs to be more attractive. Imagine you had the job of lifting Ireland to the next level. Would you use Dublin as your key? What. would that mean for rural Ireland. Facebook is a force for good - is it? How did it pivot from being a disgraceful exploiter of sexual attraction? In this episode Paul & Roger discuss whether we should get rid of the Internet. Global warming and "smelling the roses". Utopia and a famous bit of satirical humour collide with "Plastic" (the insult). Paul says "ever since we've had the Internet, we've had global warming and melting icebergs" Roger strives for balance by pointing out that the planet is going to burn out some day - but not this week. Does this podcast have any listeners left? Roger introduces his car. How it was checked to find out whether it was safe to let loose on Irish roads ... Listen to the major disappointment that followed ...

This episode begins with the challenge of Louis barking in the background. Roger Overall & Paul O'Mahony launch Season 13 with reference to CAPITAL PUNISHMENT & exaggerating the importance of what you say when podcasting. By the end, Paul & Roger reveal "BARTERING FOR BUSINESS" is a topic they haven't addressed in the eight years of the podcast. Future episodes may include: (1) Roger's experience with the Irish NCT (2) Rejection letters sent to Roger's wife (3) Paul's hat (4) Elliot Erwitt's fried egg (5) Personal branding (6) Business branding (7) Bartering (8) Customer service (9) Relations with suppliers & other interested parties (10)Too hard to hear ...

This is about : What we can learning about personal branding from Donald Trump. But we want to avoid law suitS - everything from now on is "OPINION ONLY". It's really important to stand for something - even if it's the antithesis of truth. (1) The DT brand is strong - messiah to one group - strong negative brand to others. (2) The Trump brand is attractive - has attracted huge attention How did Donald Trump achieve a strong, attractive brand? (3) The Trump brand is dynamic & agile Roger asserts : the Trump brand is static DT plays fast & loose with the truth ... shifts his stance ... is agile. Roger: We seem to agree that the Trump Brand is Both inflexible & flexible Listen to the whole episode to hear plenty more - including the view that the strong brand is about to collapse, implode ... How Trump built his brand: (1)Created his own reality - DT is a winner - and sticks to it consistently (2)Powerful communication skills - short, catchy memorable phrases (3) Simple language, easily understood - limited vocabulary, a common way (4) Set up his own broadcasting company - called Twitter (5) Made BIG HUGE statements - hyperbolic rhetoric (6) Teamwork - a strong team. The development of followers matters. Career development style - you're fired. You'll have to listen to the episode to absorb the other insights.

Here's the flavour of this episode: Division Director Paul O'Mahony says Roger Overall is a 'sight for sore eyes'. Roger immediately gets the point. Here are some extracts from Paul: "You can love your wife too much. "I am spending too much time with members of one organisation. "The culture attracts you to sell your soul. "you're allowing your soul to be bought" says Roger. Roger's big interest: Me & Running One of his mentors said to Roger "It's fine to have had enough." I've become a member of an organisation that's too attractive: Toastmasters International. This leads on to a chat about how awful things can happen when a business becomes so attractive that it can't cope with the demand for its products & services. tribe, belong, life's work "This is a disaster". "I wish it would elect an international president who would be a disaster." says Paul (in a fit of humour). "You'll end up neglecting your clients, warns Paul "gibbering devotee" "almost a drug" Roger gives his theory on how civilizations grow, reach a tipping point and fade.

Paul O'Mahony does not have a "list of complaints" today. Overpowered by an in-box. "I'm worn down" is a way of disguising complaints, isn't it? _______________ Empathy. Releasing 1,500 hares. The sport of Coursing. Courses. _______________ Complaints are a sign of life. Complaints are a sign that people still have some a believe that the company might pay attention to them. Customer Complaint Box: AIB Allied Irish Bank - how Roger Overall complained to the Bank - and prepared himself to go to war. Algorithms deal with complaints from customers - except in special circumstances. What's the different between Venting & Complaining? ____________ "Toddler-rant" by Donald Trump. ____________ "I am disappointed in you" & "You have disappointed me" - the shocking power of 'disappointment".

Pricing by Zoom - their practice. Zoom Enterprise account. Benefits of the transcriptions this account produces. "I am a business" says Paul "You have to speak to a human being" responds Roger Cat sanctuaries. Foster parents. Zoom agent in Cork. Contracts with Zoom by Toastmasters: 5,000 licences perhaps 'you will not do certain things" Scarcity marketing. Seinfeld and his car Apple computers If The government of Ireland gave every citizen Zoom Inter-continental ballistic missiles for sale UK power ECCO shoes can sponsor this podcast "Feck off and mind your own business" The reality of podcast statistics

IKEA communication. Tiger in Cork City O'Mahony's Bookshop in Limerick Roger's suggestion : "Do not turn right to EXIT" Potholing Flesh-eating Leprechauns Text-messaging 'Correct' spelling & grammar New form of language Emogjs Paul found out who sent him the birthday present Morse code: sound batches The in-group that will understand Paul's mother-in-law Two questions: (1) Who are our in-group? Customers & wantabe customers (2) Why do we want to communicate with them? Insider Emotion Harley Davidson engine sound = brand identifier Symbolic meaning - the meaning of symbols

The NOTEBOOK made by the company in Galway - not Kerry. Paul makes a big mistake at the start of this podcast. Here's the link to the Mishnoc website https://mishnoc.com/notebooks-and-accessories/

Roger looks like a Budda for a few moments. No preamble Dinner party behaviour Personal introductions by the podcasters. 'The best dinner party I ever heard of": PARTY FOR TIME-TRAVELLERS Why do people not come to your business? Did the information reach the people for whom it was relevant? Going backwards in search of something valuable. Going forward into the future in search of trust. IBM party Apple party Cambridge party in a parking lot Oxford party in the middle of the Sahara Desert. O'Mahony's Booksellers in Limerick Ireland and more ...