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Elements.cloud Podcast
by Elements.cloud podcastPodcast by Elements.cloud
Copyright: All rights reserved
Episodes
Sean Ouimette, Salesforce Practice Leader at Mastersolve: Why Have a Center of Excellence?
27m · PublishedSean Ouimette, Salesforce Practice Leader at Mastersolve, 20x Salesforce Certified and Center of Excellence expert, explains the benefits of having a COE. These include clarifying policy and strategy, improving creativity, and identifying organization bottlenecks. He talks about how a COE is a communication vehicle, and way to clarify process. Steps to creating a COE include getting buy-in, engaging all users, mapping applications to goals and analyzing effectiveness of technology architecture.
Jeff Susich, Salesforce Consultant: Lessons from 200+ Implementations
15m · PublishedJeff Susich, Salesforce Consultant and trainer, shares the lessons from completing over 200 Salesforce implementations. Key lessons for creating and maintaining an outstanding Org are 1. Get senior buy in 2. Don't over complicate it 3. Do great training 4. Ask users the right questions, such as "What do you want Salesforce to do for you?". He also gives great practical tips for Org design.
Matt Blocha, Salesforce Consultant:Best Practices for an Outstanding Org
19m · PublishedMatt Blocha, Salesforce Consultant and trainer, shares his vast experience of Salesforce implementations and consulting projects to recommend a range of best practices for creating your own outstanding org.
Best practices:
- Documentation and config knowledge
- Have well-qualified Admin/Org owner/Architect
- Have a center of excellence
- Have a steering committee for implementations
- Ensure leadership buy-in
- Delete things in Org that are unused
- Do great training
- Exploit the platform as much as possible. Put everything you can into Salesforce
- Have consistent naming conventions
- Use all possible Salesforce tools
- Utilize a sandbox
- Use expert consultants
- Do great testing
Vernon Keenan, Senior Industry Analyst at SalesforceDevops.net: The Devops Pyramid
38m · PublishedVernon Keenan, industry analyst and consultant, explains the need for layers of Devops and makes a case for paying rigorous attention to making changes to Salesforce Orgs. First, repositories for source code, then release management, developer platforms, pipeline orchestration, observability, the human element, application lifecycle management, and finally corporate management. With lots of concrete details and real-life examples, he lays out a best-practice framework for continuous improvement.
Allen Lovett, SVP North American Sales Lucid LLC: How can CRMs best deliver ROI?
29m · PublishedPart of the Elements Center of Excellence Roundtable, Ian Gotts (Elements CEO) and Allen Lovett (SVP North American Sales Lucid LLC) discuss how CRMs can best deliver ROI and efficiency, and deliver the right information to the right roles to enable the best decisions.
Elements on Elements with Adrian King & Jack Lavous: Measure Twice, Cut Once
29m · PublishedAdrian King, Elements Co-Founder, CTO & COO joins Elements Salesforce Admin Jack Lavous to bring to life the Elements on Elements case study, and why it’s especially critical to get the Analysis phase of the Implementation Lifecycle right. Do the work now, or pay later. See featured case study here: https://elements.cloud/success/
Justin Donlon, VP of Process Innovation and Analytics at CarGurus, explains why DATA must be a first class citizen for implementation success.
28m · PublishedJustin Donlon, VP of Process Innovation and Analytics at CarGurus, explains why DATA must be a first class citizen for implementation success. He names the three rights of passage for every Salesforce Admin or Consultant: integrating CPQ, consolidating Orgs, and transition to Lightning. He reflects on why these projects get derailed when data is not treated as a first class citizen. "Too often data is used to enable features and functionality. Rather, features and functions should create accurate, quality data"
Laura Levy and Taylor Jones from Revolent Group, Salesforce talent creation agency on how they create big win-wins
11m · PublishedRevolent Group is a cloud talent-creation agency focused on training great Salesforce Admins, Developers, and Consultants. They not only get people Salesforce jobs, they get people more Salesforce qualified. Laura Levy is VP of Strategic Accounts and Alliances, and Taylor Jones is VP of Customer Success.
Elements.cloud Podcast has 53 episodes in total of non- explicit content. Total playtime is 18:12:19. The language of the podcast is English. This podcast has been added on August 26th 2022. It might contain more episodes than the ones shown here. It was last updated on March 11th, 2024 13:42.