GlideChat

Join Mike Lombardo and John Griffin, aka Griff, in this engaging episode of GlideChat. Griff, the Director of New England Commercial at ServiceNow, shares insights into his three-year journey with the company and the importance of putting customers first. Discover the rich history of ServiceNow in Boston and its transformative impact on key customers. Mike and Griff delve into topics like the power of ServiceNow's platform, its impact on onboarding experiences, and the exciting future of AI solutions. Gain valuable leadership insights, learn the six characteristics of a successful team, and explore the perspectives of positivity and grit in both work and life. Don't miss this deep dive into the world of ServiceNow and the incredible opportunities that lie ahead.

In this episode of GlideChat, CEO Michael Lombardo and Josh Brostoff, AVP at GlideFast Consulting, discuss the remarkable journey and potential future of ServiceNow. They share insights on emerging opportunities in e-commerce, CRM, billing, and expanding into the SMB market. Discover how a passion for helping others and fostering innovation has driven their leadership in the ServiceNow community.

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In this episode of GlideChat, CEO Michael Lombardo welcomes Tyler Hoge, Senior Director of Development (SDD) at GlideFast, for an insightful conversation. They discuss Integration Hub, the evolution of ServiceNow, and their experiences in the IT world. Tyler also shares his journey into creating AgileGenius, an innovative tool that leverages AI to generate agile stories, simplifying the process for professionals. Join Mike and Tyler as they delve into the world of service management and agile development.

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Join us for an insightful episode of GlideChat as we sit down with Jack Caragol, Vice President of Sales for Americas Customer, Industry, and Supply Chain Workflows at ServiceNow. Jack shares his expertise on navigating the evolving landscape of industry-focused solutions and the importance of trust and authenticity in leadership. Discover how he inspires and leads his team to achieve long-term success in this engaging conversation.

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Welcome to another episode of Glide Chat! In this episode, your host, CEO of GlideFast Consulting Michael Lombardo, sits down with the Associate Director of Service Delivery at Horizon Therapeutics Paul Kieca for an insightful conversation about their journey with ServiceNow implementation. Paul shares valuable insights and experiences, shedding light on the importance of processes in making the most of powerful platforms like ServiceNow.

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In this episode of GlideChat, join GlideFast CEO Mike Lombardo and Service Delivery Director/Senior ServiceNow Developer Vinny Taggio as they reflect on their experiences and insights gained from working in the dynamic world of ServiceNow for over two decades. From sharing stories about their initial interactions to discussing the evolution of integrations, platforms, and the significance of caring for team members, Mike and Vinny provide valuable perspectives on the ever-changing landscape of digital transformation. Tune in for a lively conversation that combines technical expertise with a passion for growth and innovation.

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In this episode of GlideChat, GlideFast CEO Mike Lombardo is joined by Kevin O'Hara, Manager of Technology Workflows at ServiceNow, as they explore his remarkable 10-year journey within the company. Kevin shares insights from his transition into technology from his sports broadcasting dreams, and how he's risen through the ranks since then. We delve into the evolution of ServiceNow's technology workflows (TX), their foundational importance, and how the company's commitment to organic innovation has driven growth.

Kevin's advice to early-career professionals emphasizes consistency, hard work, and proactive communication to achieve career aspirations. He also underlines the pivotal role of mentors and community in this journey. Tune in for a candid discussion about ServiceNow's growth, Kevin's experiences, and the power of perseverance in the world of technology and innovation.

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In this engaging episode of GlideChat, join host Michael Lombardo, CEO of GlideFast Consulting, as he welcomes Bob Lynch, the visionary CEO of SponsorUnited. Bob shares his journey from athlete to entrepreneur, shedding light on his commitment to learning and curiosity. Bob, who spearheads SponsorUnited, a revolutionary data platform for tracking and mapping sponsorship deals in sports and entertainment, discusses the founding principles and purpose behind his innovative venture. Discover how SponsorUnited is reshaping the landscape by democratizing access to sponsorship deal information, leading to smarter business decisions and creative collaborations.

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Welcome to another episode of GlideChat! In this episode, Mike Lombardo sits down with Charlie Sullivan, an accomplished commercial Account Executive at ServiceNow for Boston Metro. They discuss Charlie's journey from an inside sales rep to his current role, the challenges and joys of working in the fast-paced world of sales, and the key elements that contribute to being a successful salesperson. They delve into the importance of building trust and fostering genuine relationships with customers, as well as the significance of effective communication in driving positive outcomes. Join Mike and Charlie for an insightful conversation packed with valuable advice for anyone looking to excel in the world of sales and service management.

Thank you for listening! Follow us on LinkedIn and subscribe to our YouTube channel for more ServiceNow content.

Welcome to another episode of GlideChat! In this episode, Mike Lombardo sits down with Charlie Sullivan, an accomplished commercial Account Executive at ServiceNow for Boston Metro. They discuss Charlie's journey from an inside sales rep to his current role, the challenges and joys of working in the fast-paced world of sales, and the key elements that contribute to being a successful salesperson. They delve into the importance of building trust and fostering genuine relationships with customers, as well as the significance of effective communication in driving positive outcomes. Join Mike and Charlie for an insightful conversation packed with valuable advice for anyone looking to excel in the world of sales and service management.

Thank you for listening! Follow us on LinkedIn and subscribe to our YouTube channel for more ServiceNow content.