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Improving Customer Experience

by Lynn Hunsaker

ClearAction is a customer experience consulting firm specializing in mentoring executives for customer-focused innovation, business process improvement and customer relationship skill development. ClearAction emphasizes customer hassle prevention for greater results in customer retention and profitability. See www.ClearAction.biz

Copyright: Copyright 2019 Lynn Hunsaker

Episodes

Customer Service: 'Wow' Versus 'Ow'

3m · Published 02 Dec 21:38

How to deliver 'wow' customer service by being 'w'illing to check for understanding -- on your part and on the customer's part. From the blog Customer Experience Optimization : (3:31)

Improving Customer Experience has 71 episodes in total of non- explicit content. Total playtime is 6:14:42. The language of the podcast is English. This podcast has been added on August 26th 2022. It might contain more episodes than the ones shown here. It was last updated on August 24th, 2023 10:50.

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