Material Handling Masters Podcast

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with internationally-recognized consultant, speaker and author, Matthew Pollard. They discuss introverts in the workplace and how their path to success is different than an extovert. Matthew gives real life examples that demonstrate the importance of systems and processes for an introvert and how leaders can recognize that need to cultivate a plan for long-term success. Hear more from Matthew at the 2024 MHEDA Convention where he will be presenting two workshops on Tuesday, April 23: Rapid Growth in the Face of Uncertainty 9:45 - 11:00 am With real-world examples and case studies from a diverse range of industries, Matthew explains why changing economic times, new technologies, and ever-growing competition are nothing to fear. For sustained momentum and growth in the face of external factors, businesses need only turn to Matthew’s three proven, time-tested principles. The Invisible Sale: Mastering the Art of Persuasion Through Story 1:15 - 2:30 pm What if your sales team could have an instant advantage over all your competition? What if you could quadruple appointments, shorten sales cycles, and skyrocket profits, all through the application of one powerful technique? If your sales team needs this kind of edge, “Build Your Story Playbook®” provides the breakthrough you’ve been looking for. Shift your sales team away from the uncomfortable bulldog tactics of the past, to a new, relaxed, and scientifically proven methodology that consistently multiplies results, guaranteed. Convention OverviewRegister Now About Matthew Pollard Matthew Pollard is an internationally-recognized consultant, speaker, blogger, author, mentor, coach, and serial entrepreneur with five multi-million dollar business success stories under his belt, all before the age of 30. He is the founder and CEO of Rapid Growth, LLC, dedicated to achieving maximum ROI for businesses of all sizes. Though his client list includes multiple Fortune 500 companies, his real passion is helping small business owners end the overwhelm, eliminate the stress and guesswork, and get on a clear path to Rapid Growth. Called “the real deal” by Forbes, his methods have transformed over 3500 businesses to date. About the MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with Daniel McKinnon, Vice President of Exhibitions and Events atMHI, about the upcoming MODEX 2024 show. Daniel highlights the vast opportunities that attendees will have to network with industry professionals, see new and innovative products, learn from a wide variety of speakers, and of course have fun. More About MODEX 2024 MODEX 2024 brings together the entire supply chain ecosystem together to showcase end-to-end solutions for your operations. See the solutions of over 1,175 of the leading manufacturing and supply chain suppliers. Connect and learn with thought leaders on the latest trends—from traditional equipment to sustainability to workforce to automation, robotics, and emerging tech. For more information or to register, visit www.modexshow.com. MHEDA is excited to participate in MODEX. Plan to attend MODEX andvisit MHEDA at Booth A 13106to pick up a MHEDA Member ribbon to affix to your show badge, visit with Board Members and MHEDA Staff members and learn about all we have planned for 2024. You’ll also be able to relax in the MHEDA Lounge and charge your cell phone! For more information, visit www.mheda.org/modex. About the MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with Steve Stasiukonis, Founder and President of Secure Network Technologies about the biggest cyber security threats to your business, particularly ransomware and what you can do to help protect your data and prevent an attack. They also discuss how changes in technology and the workplace such as remote workers and AI could increase these threats. About Secure Network Technologies Secure Network Technologies, Inc is a full service information security consulting firm based out of Syracuse, NY. Secure Network offers the widest range of security and investigative services with a large client base both domestically and internationally. Since 1997, Secure Network has been one of the largest growing and highly publicized security firms in the United States. Learn more at www.securenetworkinc.com About the MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and Download Free Report(member login required)

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with Nate Storey, CEO & President of Storage Solutions and 2024 MHEDA Convention Chairman, about the experience of attending the MHEDA annual convention and how it can help grow your career and business. As convention chair, Nate is most excited to get in front of all of the industry colleagues at the convention to help guide them through the event and continue to build the relationships he has made at the event over the years. Shari and Nate dive into all the details about the convention experience including the speaker lineup that will address the 2024 material handling business trends and the networking opportunities that will help attendees strengthen existing connections and make plenty of new ones also. The 2024 MHEDA Convention and Exhibitor Showcase, April 20-24 in San Diego, is a content-filled, productive event designed to help you navigate the often-difficult waves of endless changes in our world and in the Material Handling business community. Save big with the early bird discount available until February 15, 2024! Learn MoreRegister Now About Storage Solutions Storage Solutions Inc. is comprised of a team of warehouse and automation design experts who collaborate and partner with distribution or fulfillment operations throughout North America and worldwide. The Storage Solutions team has evolved to address challenges in operations at all stages of a project lifecycle. Our commonsense approach means we can develop and design the optimal solution for your needs, whether you’re tasked to start up a new facility, adapt to a change in demand, or relocate your operations. Learn more at storage-solutions.com. About the MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with Kathy Fulton, Executive Director and Emilee Martichenko, Development Coordinator of the American Logistics Aid Network (ALAN) about how your company can give back to help disaster survivors and economically challenged communities through material handling equipment contributions, monetary donations, and your logistics expertise. MHEDA members have been a strong partner to ALAN in past years, and we thank all of you that have helped. About American Logistics Aid Network ALAN is an industry-wide organization that saves lives and reduces suffering for disaster survivors by providing supply chain assistance to humanitarian organizations whenever disasters hit, all with the help of numerous members of the logistics community who have agreed to make essential donations of transportation, warehousing, material equipment or expertise. Studies show that up to 80 percent of their crisis spending goes to logistics. And of that, as much as 40 percent may be wasted simply because these organizations don’t have the right supply chain equipment, knowledge or services at their disposal. ALAN helps disaster relief organizations and other non-profits make every logistics dollar count. Over the years, ALAN has played a role in helping more than 100 humanitarian organizations provide disaster relief for more than 60 disasters, including the 2010 Haiti earthquake; Hurricanes Harvey, Irma and Maria; the 2014-2015 Ebola outbreak and the ongoing COVID-19 pandemic. Learn more at www.alanaid.org. MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with Liz Richards, MHEDA CEO, and Jeannette Walker, MHEDA Interim CEO about the leadership transition due to Liz's approaching retirement on December 31, 2023, They reflect on past perspectives of the association and industry and look forward to the 2024 program schedule and future direction of MHEDA. Check the online event calendar throughout the year to stay updated on upcoming programs! MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and Download Free Report(member login required) Ten Key Insights from the Q4 2023 MHEDA/ITR Report “The State of the Economy Looking Forward” While many headlines suggest the US economy may be able to avoid a recession after all, our (ITR) analysis suggests that is not likely. While the leading indicators remain mixed, the most convincing evidence still points toward a mild recession with a late-2024 low. Annual US Material Handling Equipment New Orders totaled $47.9 billion, up 10% from the same year-ago level. ITR expects Material Handling Equipment New Orders to rise into early 2024. New Orders have been relatively resilient to downside economic pressures such as elevated interest rates. We are forecasting annual New Orders decline from the first half of 2024 into early 2025. On the leading edge of the economy, we are seeing green shoots of recovery in single-family residential construction. The tight supply of existing homes supports an underlying need for new construction, but affordability remains a constraint largely due to elevated interest rates. While it can be daunting to face a year of contraction, recovery in the housing market serves as an encouraging reminder that this decline is temporary. The ongoing United Auto Workers (UAW) union strike may impact current Production, as negotiations are ongoing. If successful negotiations lead to a prompt resolution, the current outlook will remain unchanged. We are closely monitoring the situation, and we will revise our forecast if needed based on further developments. Decline in Annual Production is imminent. US exports are sharply decreasing, as many of the US trade partners are also are on the back side of the business cycle. Real incomes are rising, and we expect inflation to diminish further and the labor market to remain relatively strong. Together, this should put US consumers, who are the backbone of the economy, in a position to support rise for the macroeconomy in 2025. Rise will resume for most industries in 2025. Opportunity can be found in countercyclical and nondiscretionary markets; those which have received federal funding, such as semiconductors and renewables; and younger industries, such as e-commerce. 2025 will generally be a year of moderate rise; a return to record highs will likely occur beyond the forecast range, during the second half of the decade. Takeaways for Your Business: Utilize our market forecasts for your planning and have contingency plans for both the upside and downside. In addition, think back to previous economic booms – what do you wish you had done during the downturn to set your business up for success? Time those actions so you can capitalize on the general rise during 2025 and much of the second half of this decade. Look for ways to lean into your competitive advantages and take the time to address any competitive disadvantages you may have. Extra time may afford an opportunity for system upgrades or efficiency improvements. Lastly, we expect the labor market to remain relatively tight. Look to retain and cross-train key, high-performing employees to keep the business running, and look for ways to minimize your dependency on labor through efficiency gains. Order and download (member login required)

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with a panel of women in material handling: Amber Schenck, Field Service Supervisor at ProLift Toyota Material Handling; Kellie English, Sr Corporate Renewed Equipment Manager at Raymond West; and Corinne Wilson, Field Service Operations Manager at Enersys. They discuss recruiting tips to attract more women to the industry, barriers that women face to become leaders in a male-dominated company, challenges for the next generation of women, benefits of building your network, and more. 2023 Women in Industry Conference Join MHEDA, MHI and WERC on November 1-2 for the 2023 Women in Industry Conference, designed to help you energize, learn and build connections with women who work in the Material Handling industry. The conferenceis a day dedicated to giving youMORE - More Time, More Experts, More Networking, More Career Growth, More Energy, More Communication Strategies, More Perspective, More Instincts, More Purpose, More Giving Back, and much MORE. Learn more and register MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.

HostShari Altergott, Chief Experience Officer ofThe CX Edge talks with Brian Bluff, CEO and Co-Founder of Site-Seeker, about AI tools and trends in marketing including how AI is changing the marketing landscape, best practices when using AI tools for content writing, improving SEO with AI, advanced AI data analytics, cautions and pitfalls of using AI, and more. About Site-Seeker, Inc. Site-Seeker has been a top digital marketing agency for over 20 years, specializing in custom online marketing solutions for MHEDA clients all over the United States. We help businesses advance in the digital age by maximizing partner success with trust, talent, and digital performance. At Site-Seeker, we act as an extension of your marketing team, developing thorough solutions for complex problems. We collaborate with your team to create dynamic marketing plans customized to reach your goals. Learn more at http://www.site-seeker.com/. MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of theMHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.