Meaningful Marketplace Podcast

Boba has been a highly popular addition to tea drinks worldwide for some decades now. Originating in Taiwan in the 1980s, it has taken the US by storm, served in restaurants, tea bars and sold in grocery stores. The popularity encouraged mass production. Enter Allison Sodha, founder of Better Boba, because Allison believes people deserve the best boba. If you are not familiar, boba is tea with pearl-sized nuggets that have a mild flavor offering a heartier drink than tea alone. The preservatives and additives that make up most packaged boba pearls in the US don’t match up to the natural, artisanal boba sold in Taiwan. Besides taste, the mass manufactured boba are not as healthy as those made with a few, simple, natural ingredients. That is Allison’s mission, to put soft, supple, easy to digest original recipe boba in the hands of US customers. It’s not only the health of the customers that is of interest to Allison, it’s also the health of the planet. She works to constantly develop more sustainable manufacturing and distribution processes. In addition, Better Boba has all-natural packaging to further stress her passion for sustainability. This all began with Allison’s tea shop, where the boba distributed through food services seemed hard for some of their customers to digest. It started her on a worldwide tour of the various manufacturing processes and led her to discover the artificial ingredients and shortcuts taken to produce boba faster and in larger quantities. The business reasons for this practice were rational, but Allison was not buying in. She went on a mission to put authentic boba within reach of the public by not only offering her products through participating tea shops, but also on grocery shelves where the consumer could take the boba home and enjoy the real thing. She is raising the education level and the boba pallet of the consumer. The pandemic also wound up being a friend to Better Boba. As boba supplies dried up with the withering supply chain, tea shops reached out to Better Boba just to stay in business. This made Allison realize that a US manufacturing facility up to her standards was needed and she embarked in the effort. This also opened up new possible worlds for people to enjoy healthy boba. It can be included in snacks and other versatile additions and now the company offers both drinks and snacks. You can shop for all those products online on: https://thebetterboba.com/. Follow Allison on IG: @thebetterboba. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

We first interviewed Robin Rosenberg, CEO of Bobbie’s Boat Sauce on episode 64, released November, 2020. Actually created at sea on a sailboat, Bobbie’s Boat Sauce borrows its name from a repair concoction used by boaters, but not the kind of “sauce” you want to eat. While cleaning out the refrigerator on the boat and with some jazz playing in the background, Robin accidently created a flavor and zest she had never experienced before. The creation went fabulously well with the fish she was cooking, then the eggs she prepared the next day and a new flavor was born. As she says on her website, “Bobbie’s Boat Sauce is an addictive tomato-chili concoction enhanced with aromatics, lime, and fish sauce. Squeeze a little spicy, tangy, umami on everything you love to eat!.” Bringing the recipe back to Portland, Oregon, Robin formed a company and began the journey. That took her to the first road bump, the name Boat Sauce. Her legal consul determined the name was too broad and would be difficult to trademark, since many boaters, especially those with wooden boats, all had their own secret boat sauce they invented to make repairs on their particular boat. However, the bump was cleared and so were many others on the way to what is now national distribution of Bobbie’s Boat Sauce. But much has changed since our first interview with her. Back in 2020, Robin had one sauce flavor plus a hotter version of that flavor. Since then there has been an explosion of product offerings. Her first addition was a marinara hot version, tomato-forward but with a briny tang. The new flavor was actually a production mistake (another fortunate accident), as she was in the middle of changing co-packers and although the recipe was not followed correctly, it yielded an outstanding new product to the line. It’s the serendipity that happens to determined entrepreneurs like Robin. A very new venture is mixing the her sauces with cheddar and cream cheeses. Robin began doing this at Holiday season in a commercial kitchen and then selling it at markets and fairs. She now has distribution in three Portland stores and has many inquiries. However, she is still a company of one, as she says, and the aspect of scaling that part of the business is daunting. Going from a shelf product line to a refrigerated product line is a huge and complex step and takes lots of resources, including human resources, let alone all the extra space required for processing and transporting. The good news is that the cheeses freeze well, which makes inventorying for Bobbie’s and Bobbie’s distributors easier. Another idea at the back of Robin’s head was to create seasonings for her audience. So now she is launching Boat Dust seasonings! They are basically dehydrated Boat Sauce flavors in a two ounce shaker glass available in boutique food stores and small fairs. Ever the inventor, Robin continues to produce Holiday and special treats on a limited basis, always experimenting with the public to see what catches on. Check out the line on her website: https://bobbiesboatsauce.com/. Follow her: IG@bobbiesboatsauce. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

It was three years ago we interviewed Allison “Alli” Ball, founder of Retail Ready and Food Biz Wiz Podcast. It was episode 59 for those of you who want to listen again, or if you missed it the first time. Alli is a former grocery buyer who shares her insider secrets to help packaged food entrepreneurs scale up their sales. She knows what buyers are looking for and what key information buyers need to start a conversation with an entrepreneur, or “foodpreneur” as Alli calls them. She shares many great hints and perspectives in her weekly podcast show, which recently posted its 200th episode. The whole idea of Food Biz Wiz Podcast is to help food founders step up their strategy, get on the shelf and grow their business. Alli brings in industry experts, students from her Retail Ready program and draws on Alli’s career as a buyer to help listeners get into that buyer mindset to understand how to best communicate and persuade grocery store buyers. While it’s incumbent on all entrepreneurs to soak up all the free information available, there is a limit to where that can take them. To get the secret sauce, you need to pay for someone else’s knowledge and contacts that they, in turn, had to pay for to get that most valuable knowledge. Retail Ready® is the program offered by Alli which gives founders the tools, strategies, and support they need to get on retail and e-tail shelves, and to have high sales once they are there. Retail Ready has schooled over 2,500 founders with emerging food brands with curriculum, live strategic support, accountability and a live community for the tools to set up sales systems to get on the shelves. The program is for food brands in production or just ready for production, but not early stage food development. It’s 90-day program, which is a big change since our last show with Alli, when the program was 12 months. The reason? Each foodpreneur had a different set of circumstances, based on their food category, geography, finances, energy and so forth. Some people would breeze through the program in 30 days, while others would complete the 12-month program and sign on for another 12 months. Alli found that when she told prospective students that the program was 12 months it turned them off. The Retail Ready team did a survey of students and found that the 90-day mark was the success point for most of them and so the dialog was changed to a 90-day program and it has been well received. And since many of the founders in the program re-enroll and want to stay part of the valuable community, the program is really more of a “go at your own pace” experience anyway, so the 90-day label really doesn’t matter once a foodpreneur has started. The other new wrinkle since interviewing Alli last time, is the 90-day program also includes one-on-one support sessions in addition to all the video courses. There are courses for which the foodpreneur has perpetual access and some that require monthly subscriptions. Find out more at her website: www.foodbizwiz.com. Follow Alli on Instagram @itsalliball, Facebook @foodbiziwz, LinkedIn @Allison Ball. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

Back in May, 2020, we interviewed Nafy Flatley founder of Teranga Foods; the show was released in July, 2020. In this episode, Sarah Masoni talks with Nafy to see what’s changed in her business since then. As a refresher, Teranga literally means hospitality in Wolof, the Senegalese national language. It is the spirit of camaraderie and acceptance of one another. Nafy’s favorite childhood memory is of her grandmother using baobab fruit to make refreshing, invigorating and nutritious beverages. She and her mother continued the tradition after her passing and when the family moved to the US Nafy wanted to bring the flavors of her childhood with her. Baobab is special because the Baobob tree, also known as the tree of life, grows throughout most of Africa and is an essential part of African cuisine and culture. In Senegal, baobab is a natural remedy for many ailments. It has more Vitamin C than oranges, more magnesium than kale, more potassium than bananas, more calcium than milk and is high in soluble fiber. It's a superfood, and it's in most of Teranga’s products. Teranga offers snacks, drinks and hot sauces in their line, all natural and wholesome. Beside the online business, Teranga’s products are now available in 17 San Francisco Bay Area farmers markets, cafes and grocery stores. COVID of course pushed sales to online during the lockdown, but even as guidelines loosened up and grocery stores did more volume, Nafy sought new distribution channels for her products. In the Bay Area, you can now buy her foods through Ubereats, and she is a big proponent of Good Eggs, an online platform born out of the COVID lockdown. Her push for sales has also resulted in her most distant delivery - to China. A previous customer was putting on a conference in China and wanted some Teranga products for the swag bag. Getting the products into the country turned out to be a struggle but resulted in many orders later from the US attendees upon their return home. Another big change since the last show was the opening of a restaurant in the Municipal Market in San Francisco’s Tenderloin area. The market is owned entirely by Women immigrants from half a dozen countries, so Nafy fits right in. Not to be overlooked are all the recipes Nafy offers on her website, healthy, nutritious and delicious. She also has contributed to a nonprofit cookbook with recipes, including the last meal she made in Senegal before immigrating to the US. Her business is growing and thriving and her words of wisdom are, “…share that passion with the world, don’t be scared. Go for it, make your delicious sample and then take it to whomever…”. That’s an attitude you can take to the bank. Visit her website: https://www.terangafoods.com/. Follow her on: IG @terangafoods FB@terangalife. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

This show is definitely authentic, complete with real tractor noise in the background. Yes, we’re coming to you live from the Ellis family’s farm in Mollala, Oregon where they operate their farm-to-consumer business and live a very full life. We had Laura Ellis on our 58th show released back on September 11th, 2020 and our hosts are very interested in checking in with her to see what’s been happening with the farm and the business. Just to give a quick background, the Ellis family – Mike, Laura and sons Samuel and Mason – began with Mike and Laura meeting at Eastern Oregon University, where Mike received his degree in Range Ecology and Management. Laura grew up on a rural Alaska family farm so it pretty much was a match made in heaven. They first lived on Mike’s family farm in Mollala which is over half a century old and where they have constantly enriched the soil and quality of its output. But opportunity called and the couple started their own farm business and fruit spread line in 2014. All their fruits and berries are grown to the highest standards with a finely honed commitment to quality. They have created farm-to-jar products from the fruits they both grow and source, while also using local ingredients such as Oregon rum, sea salt from the beautiful coastline, and freshly ground spices from a Portland shop. They use certified Organic ingredients (such as sugar and lemon juice) whenever possible. They don't add any high fructose corn syrup, artificial preservatives, flavors, or coloring. Everything they make is natural and non-GMO. However, on the day of our first show with Laura, they had to wonder what was in store for the future. That day, the family had a combine catch fire and at the same time, that’s when Western Oregon wildfires started happening and they didn’t know if they would have to evacuate the farm. Luckily, they avoided disaster and kept moving forward in their journey. It has been a learning experience and Laura shares some lessons with our audience of food entrepreneurs. For one thing, their original goal was to build a big business. But after time, they realized what they really wanted was to own and work their own farm, grow and produce a quality product and support their family. Scaling and all its inherent risk wasn’t really a strategy for them. That big change in strategy has paid off. Not only have they created a business that has involved other family members, their personal relationships with the community have allowed them to survive the wildfire setbacks and cash flow difficulties they have faced. Succession is also an ongoing question, as passing down the farm and business to their son or sons is a possibility and will resolve itself over time. But Laura and Mike absolutely do not pressure them one way or the other. The family also has learned to pivot on a moment’s notice, as weather, fires, crop yields and consumer tastes change continuously. They have come up with their offering formula, however. There are six fruit spread flavors that are standard, every other flavor is based on the local availability and quality. This formula has allowed them to keep their customers supplied with a stable supply of favorites while sprinkling a surprise flavor on a regular basis to keep things interesting. Distribution has obviously increased since the last show, as Mt. Hope fruit spreads are available in select stores across the US and still available both online or by pickup at the farm. To order direct: https://mthopefarmsoregon.com/. Follow them on Instagram: @mthopefarms and Facebook: https://www.facebook.com/mthopefarms. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

Following the growth of our past guests and seeing their success has been a truly inspirational experience, and checking in with Julie Sullivan and Carolyn Cesario, co-founders of Ground Up, is another uplifting show. Our last interview was show number 19 which was released January 22nd, 2020 and for your background, Ground Up is a company that delivers peanut-free nut butters in amazing flavors. The company began in 2016 when Julie returned from Uganda where she had been overseeing an employment training program for women overcoming poverty. Back in her hometown of Portland, Oregon, she soon recognized the need for a similar program at home. However, she needed a product and a company as a base for the training programs. Coincidently, Carolyn had been perfecting sugar-free, peanut-free nut butter recipes due to dietary constraints and when the two met, it was destiny. They took a unique angle at their business model, calling themselves a “not-only-for-profit” business. They partner with local nonprofits (currently 30-40) to employ womxn overcoming adversity who have the motivation but need the opportunity to get back into the workforce. The company does NOT do background checks on the applicants as they believe in second chances and anyone coming forward with a good attitude receives that chance. By working in Ground Up, womxn get job training in a 6-9 month program and are part of a team selling healthy and delicious nut butters to the public. Great place to start, but what has happened in the last three-plus years? Julie and Carolyn have expanded the product line and part of the expansion is to produce seasonal flavors, often highlighting their vendor partners. At the time of this show, Funfetti is the highlighted product. They partnered with Mia Swinehart of Gathered Nutrition, a treasure trove of nutritious and delicious recipes. Mia loves funfetti cake and also has an obsession to add almond extract to baked treats. She has always had a “dream” nut butter and now has gotten to live that dream with Ground Up. This almond and cashew butter tastes just like cake batter (but of course, healthier). It's made from a blend of almonds and cashews, then blended with cacao butter and almond extract, and finally, finished with swirls of honey, cacao nibs, and plant-based sprinkles from some of Ground Up’s other vendor friends. And definitely follow the company for their upcoming fall release, which they are coyly keeping under wraps as of this show. The company has always done 100% of its manufacturing. That in-house passion means superb quality control, but also comes with challenges. Especially for the Ground Up concept, where Julie and Carolyn are marrying a job training program with manufacturing a consumer food product and there is a myriad of regulations and health requirements. Specifically, they have faced big problems with their squeeze pack machine. The squeeze packs were originally created so people could sample the product without having to open a whole jar. So they were perfect for events such as trade shows and other marketing opportunities and people have loved them. However, the blankety-blank machine that makes them is most temperamental and it’s taken roughly two years of trouble-shooting to get the hiccups down to a reasonable frequency. A huge change since the last show has been the explosion of distribution. You can now find Ground Up Nut Butters in grocery stores in the pacific northwest. And a recent deal with Target means you can find the Nut Butters in many locations on the west coast. As in the beginning, you can buy online at: https://grounduppdx.com/. Follow them at: Twitter - @grounduppdx, Instagram - @grounduppdx and Facebook - https://www.facebook.com/grounduppdx/. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

Back on May 13th, 2020, we released show episode 39, an interview with Genevieve Brazelton, self-proclaimed “Bitter Housewife” and founder of The Bitter Housewife cocktail bitters. You realize very quickly there is absolutely nothing bitter about her, but her products certainly are. Quick background reminder: The Bitter Housewife products are cocktail bitters, handcrafted in small batches in Portland, Oregon. Bitters are a mixture of botanicals, roots, and spices steeped in a spirit base. They are used to complement, soften, or heighten the flavors of alcohol and cocktail ingredients. Adding bitters to a drink makes for a more complex flavor profile. Think all bitters are alike? No. You'll never find flavoring, coloring, or artificial preservatives in any of their products. They use only the highest quality whole ingredients to craft unmistakable flavors. Genevieve got tired of being “told” by bartenders and others about what to drink in a cocktail and tired of the eyerolls at some of her orders. Drinks shouldn’t have rules, she decided, and set out to produce a full line of bitters for others who were tired of being talked down to. Real ingredients, great taste and fun make a great cocktail. So what’s changed since our last show with her? On the first show, the company had one flavor. They quickly expanded to three but a quick look at their website shows eight incredibly creative flavors for your cocktail. However, that first product, a canned bitters-and-soda flavor was very popular and at one point was 50% of their online sales; a huge success. But then they killed the entire line. Distribution chain problems, production cost increases and cans became scarce and the whole perfect storm made continued production impossible. Grocery store shopping also came to a screeching halt because of COVID and the challenge was to get people to find their bitters, mainly online. Even that became an issue as well since Facebook and Google ads started changing their algorithms and ad response tanked. Plus breweries were putting more product in cans and that hurt because the company couldn’t get can production. So, regroup, as all entrepreneurs do! Production is much simpler now than blending bitters and soda and canning it. And then there are fewer skews to track as well. The downside is, of course, smaller revenue with the canned beverage line gone. It causes the owners to crawl through the financials line by line to see what’s necessary to keep the boat afloat and keeps the organization lean. It also makes decision-making clearer when dealing with a simpler product offering. You can find the eight flavors in grocery stores in the local Portland market and in specialty stores across the US. You can buy online at https://thebitterhousewife.com/. Follow them on: Instagram - @thebitterhousewife. Tiktok - @thebitterhouse. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

This show is a repeat of the “hottest” episode in Meaningful Marketplace’s series. Our own Sarah Marshall of Marshall’s Haute Sauce, interviews Catherine and Matt Sutherland, Founders of Heat You Can Handle (HYCH) makers of another great hot sauce. They were first interviewed February 5, 2020 (episode #25) when the company was called Hoss Soss and we’re going to see what has changed in their business since then. These two traveled the world and eventually landed in Salem, Oregon to start their own company. Dissatisfied with hot sauces they would take home and find simply too flammable to swallow, they began to experiment with other ingredients and found great recipes they could enjoy cooking and eating. And since they had seen so much of the world and experienced so many other cultures, it was only natural to include those other exotic flavors into their sauces and start sharing them with the world. In 2016, they launched from their home kitchen and have been at it ever since. Both Heat You Can Handle and its acronym HYCH (Hitch) were adopted in January 2023 in place of the original name, Hoss Soss. The couple just knew they wanted to get rid of the more generic play on words and after session upon session of trying to find the perfect name, they saw it right in front of their own eyes. They had already trademarked the phrase “Heat You Can Handle” so why not let it be the company name? And HYCH fell right in line with “hitching” a ride on the carousel of world flavors the company offers, so it was a natural fit. Initially, the couple thought they would need a complete rebranding and did some label mock-ups getting rid of the black background, the flames and changing the type font. However, their customer base resisted, feeling the original graphics were more in tune with the spirit and attitude of the company. Catherine and Matt also discussed changing some of the flavor names, because they thought the international names were difficult to pronounce. Again, the loyal customers replied those names were authentic and helped make their company unique. So they renamed their company and rebranded the products while keeping the magic of the original name. The new name and rebrand effort took much more time than they anticipated and in hindsight, the couple wishes they had started the journey earlier. Key to their success was communication. Not only by being sensitive – and smart – going to their loyal customers first, but also by being out in front of the brand change with their retail customers. Catherine and Matt (married since their first show with us; congratulations) made sure as the old product ran out on the shelf that the new product was brought in to sit alongside the old and make the transition smooth for the shopper. When you visit the website, https://heatyoucanhandle.com/, you’ll see the video of Chef Matt (he has all the credentials) giving a rundown on all the flavors, with subtitles so you can read the exotic names. You can order sauces from there and find HYCH in retail locations. Follow them on: Twitter - @heatucanhandle, Instagram - @heatucanhandle, Facebook - @Heat You Can Handle, TikTok - @heatucanhandle. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

Continuing our check in with previous show guests, Sarah Marshall talks today with Katie McCarron Founder of Portland Pet Food. Our last show with Katie was January 8, 2020 (episode #14) and to refresh our audience on her background story, Portland Pet Food began with the family Poodle, Rosie. At 14 years, Rosie had lost her appetite and her health declined. Determined to find something healthy that Rosie would love, Katie began cooking meals for her at home. She used locally-sourced, natural ingredients, and Rosie loved it. She regained her appetite and stayed strong for two and a half more years, living to 16 ½ years old! Just like that, Portland Pet Food Company was born. All products are human grade, no preservatives, hormones or meat by-products. Only natural and local meats, vegetables and grains are sourced. All meals and toppers are packaged in slim pouches that need no refrigeration. The company also produces baked goods for dogs and cats. Since our pre-COVID show with Katie, the company has added a couple of new lines to the product mix, but the most popular item continues to be the beef and rice dish originally served to Rosie the Poodle. The lockdown caused huge problems with the supply chain, hitting many industries hard and the pet food industry in particular. However, PPFC sources its ingredients locally, so they had a big advantage over other pet food purveyors. Not only that, but cans were in short supply during the lockdown as well. There again, advantage PPFC; the company packages it’s meals in pouches and the pouch supply did not suffer. The company also had the advantage of being an essential business, so they could remain open, but of course, people had to be protected. And during the lockdown, they managed to get by with no COVID cases. The company was also counter to the lockdown trend, its business growing instead of shrinking. However, expanding during the lockdown was tricky to navigate. The kitchen with which they started was small and volume got to be overwhelming. They added a second location, with their office still in a third location, and inventory, production and keeping track of everything became a nightmare. That challenge was solved when they moved into their current, 15,000 square foot building where they can maintain better control. Of course, there’s always a trade-off: The larger facility is a larger financial commitment which has added another challenge to the business. Plus, wheeling and dealing with distributors and grocery stores is a daunting task and finding the people with whom you can trust and do business with in the long haul is never easy. Katie and company also learned much about promoting their products in the last years. They used to promote all products at the same time and have learned to be more selective about both timing and products to promote. They enjoy store locations in both the entire US and much of Canada, a testament to their quality and the loyalty of pet lovers everywhere. They also enjoy a strong consumer direct business as you can see when you visit their website: https://portlandpetfoodcompany.com/. Follow them on: Twitter - @portlandpetfood Instagram - @portlandpetfood Facebook – IG @portlandpetfood. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.

As we continue to look back and interview previous guests to learn how they are doing currently, our host Sarah Marshall talks with Tessa Koch of TMK Creamery. Our first interview with Tessa was November 20, 2019 (episode #6). They had just released their first dairy alcohol product, Cowcohol Vodka. And then the lockdown hit. The facility that was going to do their distilling suddenly had to switch all production to hand sanitizer and the big pivot was on. Tessa and her husband began to construct their own distillery and obviously learn HOW to distill alcohol. But not just figure out the final product, but also how to use the curds for new food products, purify the water and recycle it to the cows and turn the whole operation into a zero-waste production. The operation also is a closed system. TMK uses only the milk from the Cowlebrities (that’s right, new word invented by them) they own, no outside milk purchased. And in keeping with their complete transparency policy, they are very open to the public, encouraging visitations and offering tours. Of course, COVID and the lockdown threw a wrench into that model. At first, the numbers of visitors needed to be limited, but being an outdoor facility helped the company comply with protocol and still be able to allow the public access to their production process and beautiful acreage. The husband/wife team is very focused on educating children about the wholesome dairy business and will have 2,000 – 3,000 young people visit their farm every summer. The food and beverage operations are behind glass for health reasons, but the Cowlebrities and Junior Cowlebrities are in open barns and available to walk up to them and pet or feed them, or both! There also is a food truck with all their food items plus ice cream and ice cream treats and cocktails from their distilled beverages. So once more, entrepreneurs figure it out because they have a goal and a vision and the determination to get there. COVID pulled the rug out from under TMK’s plans by first taking away their distiller and then cutting down on their agritourism visitors. So Tessa and husband dug in, built their own distillery, managed their visitors and have come out with a unique and popular business educating and entertaining many. The tagline on their website at https://tmkcreamery.com/ says it all: Real Farm. Real Food. It all starts on the farm. Follow them at: FB and IG TMKcreamery and YouTube TMKcreamery. Our hosts: Twitter - @sarahmasoni and @spicymarshall, Instagram - @masoniandmarshall.