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Reimagining Justice

by Andrea Perry-Petersen - Innovator and Lawyer

Welcome to Reimagining Justice - a global podcast for the change makers in law and the first Australian-based podcast shining a light on issues at the intersection of law, social justice and innovation. Join Andrea Perry-Petersen, an Australian lawyer and social justice advocate, as she interviews guests from around the world who have discovered and implemented innovative ways to update the legal profession while improving people’s experience of the law. Andrea brings a unique perspective on stories which will inspire you to take positive action in the delivery of legal services for the benefit of lawyers, clients and society. The world is changing, and the legal profession must keep up. Legal systems around the world are not meeting people’s legal needs – there is a global access to justice crisis. What are the solutions and where can they be found? Whether you are a legal business owner or legalpreneur wanting to expand your market, run a purpose driven business or improve your service delivery model; a legal professional or law student curious about a career in social justice or legal tech (or both!); interested in systems design or proven ways to make positive social change, or simply looking to be inspired, then this is the podcast for you!

Copyright: Andrea Perry-Petersen 2019

Episodes

The art of the possible, the doable and the sustainable with Brian W Tang

59m · Published 27 Jun 07:05

In episode no. 81 my guest is Brian Tang, Founding Executive director of LITE Lab@HKU and Co-chair, Asia-Pacific Legal Innovation & Technology Association (ALITA). We discuss:

  • Career path (which will be interesting to law students);
  • How he became involved with innovation in the law in Hong Kong;
  • Main justice issues in Hong Kong;
  • What LITE stands for, and why it is intentionally a “Lab”;
  • How the Lab works with students from 6 out of the 10 faculties at Hong Kong University; 
  • Topics and the experiential experiences that are covered in the Lab’s courses and why;
  • How LITE Lab partners with tech start-ups, NGOs and in-house counsel to co-design research projects; 
  • Examples of the innovative projects including workers compensation, low-income tenants, discrimination, womens’ rights, human trafficking and foreign workers;
  • Cultural foundations of ‘pro bono’ and differences in approach across the world;
  • Capacity and evolution of NGOs affecting their response to implement technology;
  • Why Brian considers the LITE Lab a ‘marketplace’ of sorts;
  • The criticism that undergrad courses and hackathons are not effective;
  • The potential of low code/no code, including the ability to maintain software in-house;
  • Need for integration with existing corporate and NGO systems;
  • Issues of funding and software sustainability of applications developed by NGOs;
  • Impact investing, ESG requirements and social entrepreneurs’ potential for the future;
  • Asia-Pacific Legal Innovation and Technology Association’s (“ALITA”) mission;
  • Categories of ALITA awards (closing soon!); and
  • Brian’s definition of legal innovation!

Proudly sponsored by Neota Logic 

Links:

  • LITE Lab
  • My employee is pregnant
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project
  • Survey

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

How multidisciplinary teams lead to better client outcomes

26m · Published 14 Jun 05:50

In episode no. 80 I discuss multidisciplinary teamwork in the context of law firms and legal tech start-ups developing products, services and projects. I cover:

  • An explanation of multidisciplinary collaboration and teamwork (and what it’s not);
  • Effective and real-life examples in both a commercial and not-for-profit context; and
  • Tips for making the most from working with a multidisciplinary team.

Proudly sponsored by Neota Logic 

Links:

  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project
  • Survey

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

Purposeful design: creating a better user experience for citizens

50m · Published 30 May 20:00

In episode no. 79, guests Simon Goodrich, Co-founder and Luke Thomas, senior legal designer, Portable cover:

  • Portable’s work and its founders’ motivation to do the work it does;
  • Simon’s journey from community radio and running a film festival to his current work;
  • What prompted Portable’s foray into justice issues and how design and technology can leverage high value tasks and have impact;
  • Specific justice projects including with family violence, young people, wage theft issues and Amica;
  • Luke shares his daily activities of a legal designer;
  • The stage of the design process that both Luke and Simon think is most critical;
  • What Luke has learned from working on numerous projects; 
  • Why Simon thinks constraints are good, and tips on navigating them;
  • How to determine whether an organisation will succeed with a design project;
  • Simon’s creative ways to get around resourcing constraints to make a project happen;
  • Whether online information, advice or dispute resolution will make the most difference; 
  • Broader actions that are required to improve people’s experience of the law; 
  • Tips for effective multidisciplinary collaboration; 
  • Approaches that lead to better design outcomes; 
  • The one thing they want you to know about Portable; and
  • Simon and Luke’s definition of legal innovation!

Proudly sponsored by Neota Logic 

Links:

  • Portable
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project
  • Survey

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

How to save time and improve the quality of your documents

18m · Published 17 May 02:15

In episode no. 78, Andrea explores all things document automation.  She covers:

  • What is document automation;
    Use cases in the commercial and not-for-profit context;
  • Factors to consider when embarking on a document automation project; 
  • What kinds of documents to automate; and
  • How to overcome barriers to adoption of technology.

Proudly sponsored by Neota Logic 

Links:

  • Document Automation - Neota Logic
  • ‘Legal Document Automation – Measuring ROI’ by BamLegal – Artificial Lawyer
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

Leaving BigLaw for legal engineering: why and how?

48m · Published 02 May 20:00

In episode no. 75 I speak with Catherine Bamford, CEO & Founder of BamLegal. We cover:

  • BamLegal’s clients and services;
  • The UK legal industry’s adoption of document automation;
  • How Catherine addresses some common objections to legal technology;
  • The relevance of time billing and fixed fee in this context;
  • How legal technology intersects with ‘real lawyering’;
  • Who should and shouldn’t ‘own’ a legal tech product or project;
  • How legal technology vendors get sales pitches ‘wrong’;
  • Catherine’s ‘why’ for leaving BigLaw and the steps that led her to create her own business; 
  • How Catherine got started with legal technology, what she’s working on now and why;
  • Real examples of how document automation assists people with low-middle income;
  • How point-in-time online guidance has significantly improved accuracy of UK divorce forms;
  • Other advantages of technology for clients, lawyers and courts;
  • Catherine’s motivation to produce ‘BamBytes’, ‘Breakfast with Bam’ and to compile innovation and technology resources for the ecosystem;
  • Her thoughts on how the next generation of lawyers approach legal tech;
  • Just how ‘uberised’ the legal process is right now;
  • Her personal characteristics that suggest she would work in legal technology;
  • The job role that was invented when she was working at Pinsent Masons;
  • What jumping in cold rivers and rearranging beer cellars has to do with Catherine’s career;
  • Similarities between legal analysis and computer coding;
  • What Catherine wishes she knew when she started her business;
  • The impact of being able to say “I’m a lawyer” when becoming a legal engineer;
  • How Catherine structures her business to enable flexibility in her team; and
  • Catherine’s definition of legal innovation.
    Proudly sponsored by Neota Logic 

Proudly sponsored by Neota Logic 

Links:

  • BamLegal
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

How actress America Ferrera helps us to understand why we don’t innovate more

15m · Published 20 Apr 07:56

In episode no. 76 I share my comments from an International Women’s Day event in Brisbane in early March, hosted by 9 University of Queensland and Queensland University of Technology clubs.  

I share what breaking the bias means to me and how I apply it in practice, and a particular bias each of us possess and need to be aware of if we are to innovate and bring about social change.

Also, as the title suggests, how actress America Ferrera helps us to understand why we don’t innovate more!

Proudly sponsored by Neota Logic 

Links:

  • Your identity is your superpower
  • International Womens Day Cocktail Evening
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

How fiction helps us envision a more just future

51m · Published 05 Apr 08:24

In episode no. 75 I speak with Jason Tashea, Consultant with the World Bank and Innovation Fellow at Vanderbilt University. We discuss:

  • Jason’s motivation for his new project, ‘40 Futures’;
  • the fine line between dystopian fiction and reality;
  • Jason’s writing process and the ‘rules’ he set for himself in developing the project;
  • ’40 Futures’ topics including technological surveillance, improper use of alerts, bio-data, digital privacy laws, automated police vehicles, use of genetic material and ‘the metitentiary’!;
  • ‘Problem finding’ and ‘threatcasting’;
  • the consequences and rights implications of technology or services;
  • the principles that Jason shares that could guide development of technology;
  • a real-world example Jason is working on with the World Bank;
  • our short-term, quick fix approach compared to long term approaches;
  • feeback he’s had from people outside the legal innovation community about the project;
  • what popular TV shows like ‘Law and Order’ did for people understanding their rights;
  • interdisciplinary collaborations to share information!!
  • the ‘Justice Technology Association’ – mission and activities;
  • update on changes to professional legal regulation in the USA;
  • how to get people’s attention on these issues;
  • Jason flipping the interview onto me; and
  • Jason’s (non-!) definition of legal innovation.

Proudly sponsored by Neota Logic 

Links:

  • ’40 Futures’
  • Justice Tech Download newsletter 
  • Eastern State Penitentiary Historic Site
  • Episode with Ed
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

Online dispute resolution: If not now, when?

24m · Published 22 Mar 06:40
In episode no. 74, I continue the conversation about technology in courts from episode 73 with Dr Anne Wallace and discuss online dispute resolution “ODR”.  I cover:
  • How ODR is defined;
  • 6 key characteristics of ODR;
  • Advantages and disadvantages of ODR;
  • International and Australian examples of ODR;
  • The different forms of technology used in ODR;
  • The volume of disputes resolved by e-commerce platforms;
  • Whether ODR should be applied to resolve disputes at scale;
  • How an effective ODR should be designed and what it should include;
  • Is there a professional obligation to use ODR and in what circumstances?; and
  • For the first time on Reimaging Justice, I answer a listener’s question!

Proudly sponsored by Neota Logic 

  • 2021 Innovation Committee Report
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

Courts during COVID: Will Digital Innovation Stick?

53m · Published 07 Mar 19:00

In episode no. 73 my special guest is Dr Anne Wallace, Adjunct Professor La Trobe University and Deputy Director Sir Zelman Cowen Centre. We discuss:

  • what first prompted Anne’s interest in technology and court processes;
  • court innovations from the 1990’s and how those initiatives have progressed;
  • how courts and lawyers have adapted to the pandemic;
  • how close we are to a virtual court;
  • advantages of audio visual links for providing evidence and what should determine whether it should be adopted more broadly;
  • what currently informs court strategy and what should do so;
  • court surveys and what they uncover;
  • the potential for courts and researchers to work together to develop indicators to measure people’s experience;
  • the potential for apps and SMS messages to assist litigants given the proliferation of mobile phone usage;
  • automate and enable people to do preliminary work paired with intelligent assistance – CRT;
  • the opportunity for lawyers to use technology to diversify their services and tap into the latent legal market;
  • why the Victorian court’s response to the pandemic didn’t surprise her;
  • courts’ awareness of the need for ‘innovation’ and the relevance of that language;
  • how working with an architect and other disciplines provided Anne with new insights;
  • changes in the mindset of members of the legal industry and Judges;
  • how legal education could encourage multidisciplinary engagement;
  • Anne’s predictions about technology in courts as we move through the pandemic;
  • Imaginative dispute resolution in overseas jurisdictions; and 
  • Anne’s definition of legal innovation.

Proudly sponsored by Neota Logic.

 

Links:

  • Wallace, A and Laster, K “Courts in Victoria, Australia, During COVID: Will Digital Innovation Stick?”
  • International Consortium on Court Excellence
  • International Womens Day Cocktail Evening
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

3 things you should know about legal design

20m · Published 21 Feb 22:06

In episode no. 72 I share with you 3 (or maybe 4!) things you should know about legal design. The episode covers:

  • The definition of legal design;
  • How it differs from human-centred design and design thinking;
  • 3 categories of legal design;
  • Real examples of legal design in commercial and not-for-profit contexts;
  • Some key elements of any effective legal design process;
  • Questions to ask if you’d like to implement legal design;
  • How legal design intersects with technology; and 
  • A special offer from me!

Proudly sponsored by Neota Logic 

Links:

  • Legal Design Lab
  • Legal design summit
  • The Design of Everyday Things
  • Neota Logic Solution Gallery
  • Neota Logic
  • Churchill Trust Project

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

Reimagining Justice has 95 episodes in total of non- explicit content. Total playtime is 80:12:54. The language of the podcast is English. This podcast has been added on October 28th 2022. It might contain more episodes than the ones shown here. It was last updated on April 5th, 2024 10:18.

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