Remodelers On The Rise

Join host Kyle in a riveting discussion with Tim and Chris from ContentoCo on Remodelers On The Rise as they unpack their journey in launching a remodeling business and the key lessons learned. They delve into topics such as ensuring client satisfaction, managing business challenges, and optimizing processes. The duo also shares insights on pricing strategies, gross profit margins, and efficient cost management, emphasizing the pivotal role of job costing and project management in boosting profitability.

Looking ahead, they reveal plans to recruit a project manager to streamline operations and focus on sales and marketing. Their chat touches on financial aspects, partnership dynamics, the importance of team training for technical and leadership skills enhancement, and the significance of clear roles and effective communication in partnership settings.

Don't miss out on this episode jam-packed with actionable advice and firsthand experiences to inspire your remodeling ventures!

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,900 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

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Takeaways

• Customer satisfaction is a top priority for ContentoCo, and they have built a strong reputation through happy customers.
• They have learned the importance of pricing their services with the right markup and margin to ensure profitability.
• Implementing job costing and project management software has helped them track and improve their financial metrics.
• They are planning to hire a project manager to free up their time for marketing and sales, which they have not been able to focus on due to other responsibilities.
• Efficiency and streamlining processes are key to scaling their business and achieving their growth goals. Clear roles and responsibilities are crucial for a successful partnership.
• Regular partner meetings and open communication help address frustrations and improve collaboration.
• Training and development are essential for improving team members' technical and leadership skills.
• Setting aside time for strategic planning and goal-setting is important for long-term success.
• Tracking and measuring key financial metrics is necessary for business growth and profitability.

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Chapters

00:00 - Introduction and Behind the Scenes
07:01 - Building a Reputation for Customer Satisfaction
14:41 - Improving Financial Metrics with Job Costing and Project Management
30:09 - Investing in Training and Development

Join host Kyle Hunt in this episode of Remodelers On The Rise as he covers a range of topics in the first LIVE show of the year. From the importance of content creation to leveraging tools like Loom for effective communication, Kyle shares valuable insights on streamlining onboarding processes, market share, and more. Discover the significance of being a content creator and learn about practical strategies to enhance your business operations. Don't miss out on this episode packed with actionable advice and encouraging discussions!

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,900 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

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Takeaways

• Take time to celebrate your accomplishments and set clear goals for the next quarter.
• When onboarding new hires, be prepared, organized, and create a positive first impression.
• Determine your market share and consider expanding into new geographic areas if necessary.
• Pick up the phone and connect with strategic partners and previous clients to build relationships and generate referrals.
• Create valuable content to showcase your expertise and build trust with potential clients.
• Conduct thorough pre-construction meetings to ensure clear communication and set expectations.
• Explore tools like Loom for effective communication and ChatGPT for data analysis.
• Consider coaching services to improve your financials, marketing, sales process, and leadership skills in the remodeling industry.

Join host Kyle Hunt and Jeff Wraley of Groundwork as they share insights and practical tips for streamlining the initial contact process and leveraging technology to enhance the customer experience.

In this episode, we explore the importance of capturing videos from prospects to gain valuable insights into their projects and provide personalized responses. Discover how Groundwork simplifies the video upload process, helping homeowners easily share videos of their remodeling projects. We also highlight the impressive response rate for video uploads and the development of custom tutorials tailored to different contractor types.

Speed is key in the remodeling industry, and our conversation emphasizes the value of prompt and knowledgeable responses to prospects. By sending video responses, you can accelerate the know, like, and trust process, building a stronger connection with potential clients.

If you're ready to take your remodeling business to the next level, don't miss this episode. Join us as we unpack actionable strategies and explore the endless possibilities of utilizing technology to optimize your sales process.

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

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Takeaways

• Streamline the initial contact process to save time and enhance the customer experience.
• Utilize technology, such as video capture, to gain better insights into prospects' projects and provide more personalized responses.
• Focus on speed to value by delivering prompt and knowledgeable responses to prospects.
• Create a step-by-step strategy for engaging with prospects, including a friendly video introduction and capturing videos from prospects. Groundwork simplifies the video upload process for homeowners, making it easy for them to create and upload videos of their projects.
• The response rate for video uploads is around 50%, which is considered good for a sales appointment.
• Custom tutorials are developed to guide homeowners through the video upload process and provide specific instructions for different contractor types.
• Speed in response is crucial for remodeling businesses, and technology can help streamline the process and reduce friction.
• Sending video responses to homeowners can enhance the know, like, and trust process and provide a personalized touch.
• Groundwork integrates with JobTread, allowing for seamless data transfer and improved workflow.
• Investing in brand, marketing, and customer experience can help smaller remodeling companies punch above their weight and differentiate themselves.
• Technology can enhance efficiency and productivity by automating tasks and freeing up time for team members.
• Getting started with Groundwork is easy, with a free trial available on their website.

In this week's episode of the Remodelers On The Rise podcast, Kyle interviews Jared Lewis, the owner of Lewis Design Build Remodel, sharing his valuable insights and lessons learned from his extensive business experience.

Jared dives into the importance of knowing your numbers and how it can make a significant impact on your business growth. He candidly discusses the challenges he faced in understanding the business side of remodeling and offers practical advice on overcoming them.

But that's not all! Jared also reveals his secrets to successful growth and emphasizes the importance of clarity in your business goals.

Whether you're just starting out or looking to take your remodeling business to the next level, Jared's expertise and wisdom are sure to inspire and motivate you on your journey.Join us for an episode filled with valuable takeaways, inspiring stories, and actionable strategies to help you succeed in the remodeling industry.

----- Click here to learn more about JobTread! -----

Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

----- Takeaways

• Marketing is critical for attracting the right clients and defining your business.
• Knowing your numbers is essential for running a successful remodeling business.
• Implementing a design-build approach can enhance the client experience and improve close rates.
• Maintaining a good work-life balance and staying focused on your goals is crucial for long-term success. Building a successful remodeling business requires perseverance and a willingness to learn from challenges.
• Developing strong relationships with clients and delivering exceptional service is crucial for long-term success.
• Having a positive mindset and a passion for the work are key factors in staying motivated and enjoying the remodeling process.
• Remembering the impact you make for your clients and keeping your expertise in mind can help keep the fire burning as a remodeler.

I told mywife on my birthday, "So I started writing 41 little thoughts and observations about life that I've learned so far." "I think I'm going to post them on Facebook because surely everyone wants to read them, right??" She replied, and I paraphrase, "If only I had your confidence, Kyle!" Well, I wrote them and I thought I would read them to you and share some additional thoughts on a few of them. Here are FORTY ONE ( 41 ) little thoughts about life from my 41 trips around the sun! ----- Click here to learn more about JobTread!

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

----- Takeaways

• Honesty is a good starting point for personal growth and healing.
• Having a strong foundation in faith can guide and shape one's life.
• Pursuing work that you love can bring energy and fulfillment.
• Finding ways to tap into hustle and energy can lead to increased productivity.
• Curating your heart and focusing on what you love can shape your character and actions.
• Building and maintaining meaningful relationships is important for personal growth and happiness.
• Taking time to serve others can bring joy and fulfillment.
• Appreciating life and loved ones and pursuing personal goals can lead to a fulfilling and purposeful life.

----- Chapters 00:00 - Introduction and Purpose 02:02 - Life Lessons 06:25 - Faith and Church 09:57 - Marriage and Relationships 11:26 - Personal Growth and Self-Improvement 14:12 - Parenting 16:35 - Social Media and Comparison 17:32 - Service and Community 18:02 - Curating Your Heart 19:01 - Making Connections 20:55 - Personal Growth and Reflection 22:23 - Appreciating Life and Loved Ones 23:20 - Bucket List and Taking Action 24:20 - Conclusion

In this episode, Kyle Hunt and Laurel Winkle tackle the pressing question many remodeling business owners face: when is the right time to hire help? As they delve into this topic, they explore crucial factors such as risk tolerance, backlog of work, ambition, and understanding the financial implications.

Join Kyle and Laurel as they navigate through the decision-making process, providing insights and guidance on evaluating the need for hiring. Laurel shares her goal of growing her business to $5 million a year and the challenges she encounters in managing her workload. Kyle offers valuable advice on assessing financial readiness and the importance of finding the right candidate to align with your company culture.

Learn how to create a compelling job description, start networking, and focus on marketing to support your business's growth. Tune in for a thought-provoking discussion on when and how to hire help in your remodeling business!

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

-----

Takeaways

• Evaluate your risk tolerance and financial readiness before hiring.
• Assess your backlog of work and determine if it justifies hiring additional help.
• Consider your ambition and growth goals for your business.
• Understand your numbers and how hiring will impact your revenue and profitability.
• Create a job description and start networking to find the right candidate.
• Focus on marketing to support your growth and increase sales.
• Ensure you hire the right candidate who aligns with your company culture and values.

In this insightful episode of Remodelers On The Rise, Kyle Hunt engages with Elijah McDonald to explore crucial strategies for enhancing design and development presentations and documenting standard operating procedures (SOPs). Elijah underscores the importance of clearly outlining the design and development process and following up with prospects who don't progress.

Throughout the discussion, Kyle and Elijah highlight the benefits of charging for design and development and the necessity of SOPs in streamlining operations and ensuring consistency. They recommend utilizing software tools to organize and store SOPs, integrating them into existing project management systems. The conversation also examines how SOPs can positively impact achieving work-life balance.

Don't miss this episode to discover how implementing SOPs can boost consistency, reduce errors, and improve work-life balance. Gain valuable insights into enhancing your design and development presentations and optimizing your operations for success.

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

-----

Takeaways

• Clearly outline the design and development process and provide examples and checklists to educate prospects and set expectations.
• Follow up with prospects who don't move forward to stay top of mind and address any concerns or questions they may have.
• Consider charging for design and development to protect your time and ensure clients are committed to the process.
• Document standard operating procedures (SOPs) to streamline operations, improve consistency, and facilitate training and onboarding.
• Use software tools to organize and store SOPs, and integrate them into existing project management systems for easy access and implementation. Following SOPs is crucial for maintaining consistency and avoiding mistakes.
• Rolling out SOPs early allows for continuous improvement through feedback.
• SOPs help increase consistency and ensure that team members and trade partners follow established processes.
• Implementing SOPs can lead to a better work-life balance and more enjoyable weekends.
• Overall, the conversation highlights the importance of SOPs in streamlining operations and improving efficiency.

In this conversation, Kyle Hunt interviews Paul Sanneman from Contractor Staffing Source about hiring myths and best practices. Paul shares six myths of hiring, including only recruiting when you need someone, employees being expensive, and thinking you can do it yourself. He also provides six best practices for hiring, such as writing a killer job ad, posting it everywhere, and responding to applicants within 10-20 minutes. Paul emphasizes the importance of building a strong team and the ability to recruit and hire effectively as a key skill for contractors.

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

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Takeaways

• Always be recruiting and don't wait until you need someone to start the hiring process.
• Employees are an investment, not an expense, and building a good team is crucial for success.
• Recruiting within the construction industry is not necessary; consider candidates from other industries with transferable skills.
• Hire fast, fire slow is a myth; it's important to hire the right people and let go of those who don't meet expectations.
• Recruiting is an ongoing process, not a one-time project.
• Write a compelling job ad, post it everywhere, respond to applicants quickly, use assessments, conduct video interviews, and check references and do background checks.

----- Chapters

• 00:00 Introduction
• 01:18 Paul's Background
• 03:14 The Story of Contractor Staffing Source
• 04:42 Myth 1: Only Recruit When You Need Someone
• 07:12 Myth 2: Employees Are Expensive
• 08:10 Myth 3: We Can Do It Ourselves
• 09:05 Myth 4: Recruit Within the Construction Industry
• 11:33 Myth 5: Hire Fast, Fire Slow
• 13:41 Myth 6: Recruiting as a Project That Ends
• 15:18 Best Practice 1: Write a Killer Job Ad
• 16:00 Best Practice 2: Post the Job Ad Everywhere
• 17:57 Best Practice 3: Respond Within 10-20 Minutes
• 19:14 Best Practice 4: Use Assessments
• 21:18 Best Practice 5: Conduct Video Interviews
• 22:33 Best Practice 6: Check References and Do Background Checks
• 26:12 Conclusion

Join Kyle as Ken Combs, owner of CQC Home, shares his journey and why he wants to continue to grow his remodeling business. Ken highlights the importance of hiring individuals smarter than you, fostering trust, and allowing flexibility.

Discover how Ken created a project director role to enhance client experiences and streamline operations. He outlines his vision for expanding into new markets, gaining market share, and maintaining service excellence. From saying no to certain projects to setting up satellite offices (CQC West and CQC East), Ken emphasizes the need for local presence and meticulous planning for successful growth.

Tune in for a condensed yet insightful conversation packed with takeaways on strategic hiring, role creation, and the key elements for growing a design-build business!

----- Click here to learn more about JobTread! -----

Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!

-----

Takeaways

• Hire people who are smarter than you and trust them to do their job well.
• Create a project director role to improve the client experience and reduce handoffs.
• Expand into new markets and gain market share to continue growing the business.
• Plan and prepare for future growth by setting clear goals and timelines.

----- Chapters

• 00:00 - Introduction and Background
• 01:00 - Ken Combs introduces himself and his business
• 02:25 - Transition from construction company to design-build firm
• 03:45 - The challenge of providing value for smaller projects
• 04:38 - Realizing the need to say no to certain projects
• 05:04 - The importance of hiring people who are better than you
• 06:20 - Giving employees flexibility and trust
• 07:10 - Allowing employees to be creative and intelligent
• 08:09 - Creating a project director role for better client experience
• 09:32 - Building rapport with clients and reducing handoffs
• 10:55 - Expanding into new markets and gaining market share
• 15:48 - The motivation behind wanting to grow the business
• 23:46 - Expanding into new locations
• 29:23 - Setting up satellite offices and the need for local presence
• 32:16 - The importance of having an office and team in new locations
• 36:59 - Planning and preparing for future growth

In this episode, host Kyle Hunt engages in a captivating conversation with Laura Birkey, a seasoned DISC expert and co-owner of A Long Work, exploring the fascinating application of DISC profiles in the remodeling industry.

The episode unfolds with an introduction to DISC profiles, where Laura emphasizes the crucial role of self-awareness in understanding one's behavior and navigating interpersonal dynamics. Dive deep into the applications of DISC in the remodeling industry, from improving team dynamics and enhancing leadership skills to making informed hiring decisions.Laura provides insights into the diverse scenarios and applications of different DISC profiles, offering practical advice for professionals in the remodeling business.

But it doesn't stop there – the conversation extends beyond the workplace, highlighting the positive impact of DISC on personal growth and relationships outside of work. As we explore the diverse applications of DISC in remodeling, gain valuable takeaways and insights to apply in your professional and personal life.

----- Click here to learn more about JobTread!

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Explore the vast array of tools, training courses, a podcast, and a supportive community of over 1,700 remodelers. Visit RemodelersOnTheRise.com today and take your remodeling business to new heights!