TechWave: A Gartner Podcast for IT Leaders

This podcast discusses a very interesting prediction that was selected as one of Gartner’s top predictions for 2021. The prediction is:

By 2025, customers will be the first humans to touch more than 20% of all products and produce. 

The hope of long-term business impact for any hyperautomation initiative is a fully automated process that results in a product advancing through the assembly line, onward through the supply chain and distribution channels to arrive at the end customer, whereby the first human to touch and interact with the product is the consumer. Machines and computers are increasingly performing more types of tasks independently. So much so that Gartner anticipates that, by 2025, there will be a critical mass of commercial examples of products or produce that have fully automated end-to-end processes.

Gartner analyst Penny Gillespie recently introduced new research on rogue thinking, an approach for idea generation to drive revenue and ignite transformation. Rogue thinking goes against conventional, mature business wisdom by connecting what may appear to be disparate elements in ways that redefine category norms and expectations that produce business value.

Rogue thinking facilitates idea execution through the common barriers of benefit recognition, measurement, risk assessment, funding, delivery and communications. In essence, it is a recipe for identifying business opportunities.

Host Whit Andrews speaks with Penny Gillespie, vice president and Gartner fellow in Gartner’s Customer Experience/Digital Commerce team, which resides in the larger Applications and Software Engineer Leaders Group. Gillespie is responsible for conducting research and developing publications aimed at helping IT leaders recognize digital opportunities, develop a competitive strategy for digital commerce as well as improve digital commerce performance.

Kevin Roose’s book, “Futureproof,” presumes a future in which automation has reconfigured the natures of employment and social life. Roose provides nine rules for how to survive this era. In this podcast, we discuss the rules as they apply to IT leaders and what steps such leaders can take in their lives to thrive. Roose shares stories about how previous generations of automation can teach us how to react to this one. 

Host Whit Andrews talks with Kevin Roose, an award-winning technology columnist for The New York Times and New York Times bestselling author, about his new book “Futureproof.” Roose is the host of “Rabbit Hole,” a New York Times-produced podcast about internet culture, and a regular guest on “The Daily,” as well as other leading TV and radio shows. He writes and speaks regularly on many topics, including automation and artificial intelligence, social media, disinformation and cybersecurity, and digital wellness.

Changes in how organizations mature their data and analytics strategies will define how organizations accomplish their future directions. 

Host Whit Andrews met with three Predicts authors at the Data and Analytics Virtual Summit to discuss data and analytics predictions.

Erick Brethenoux specializes in machine learning, artificial intelligence and applied cognitive computing. He guides organizations on the strategic, organizational and technology aspects of using advanced analytics as a driving force of their growth. 

Mark Beyer covers broad data architecture solutions including data management and its intersection with use cases and data governance issues. His recent areas of client issues and research include adapting best practices for data management to remove false distinctions between cloud, on-premises and hybrid fallacies. 

Frank Buytendijk is a Distinguished VP and Gartner Fellow in Gartner’s Data and Analytics Group. His work often takes a futurist approach, researching the edges of what he covers. Buytendijk pioneers the topics of the future, digital ethics and digital society, helping organizations do the “right thing” with technology.

Host Whit Andrews engages leading Gartner analysts in this podcast to explore the future of digital control. They discuss rewards, penalties and virtual imprisonment through digital tools, and what listeners may need to do to make their enterprise ready in various scenarios. 

As an example, leaving your house without your phone is increasingly an unimaginable action for many people who live rich digital lives. The control that governments can exert on the phone in some countries gives them the ability to influence people without needing to affect their physical selves. Such impacts will be available to commercial entities as the sophistication of user behavior monitoring grows in intensity.

Two Gartner analysts who have authored Maverick publications are joined by one of the leaders of our Maverick program, Frank Buytendijk.

Gartner research suggests that, by 2026, 80% of organizations will abandon pursuing a 360-degree view of the customer. This is for several reasons, including that it doesn’t adhere to privacy regulations and obliterates customer trust.

Host Whit Andrews discusses the future of pursuing the 360-degree view of the customer with Marty Resnick, VP analyst and co-lead of the Maverick program; Lizzy Foo Kune, VP analyst in Gartner’s Marketing practice; and Benjamin Bloom, VP analyst in Gartner’s marketing practice. 

Farhan Choudhary joins Whit to talk about ideas for vendors the world needs. Farhan is a part of Gartner’s Artificial Intelligence team, under Data and Analytics at Gartner, focusing on Artificial Intelligence along with Data Science, Machine Learning and Deep Learning. 

He co-led the Gartner Use Case Prism Framework and with that guides organizations on the strategic, organizational and technology aspects of using advanced analytics as a driving force of their growth.

Finding IT workers and making their offices convenient to them is a key factor in discovering access to new skills and making strategic decisions about organizational locations. 2020 intensified the potential for new locations and disrupted natural assumptions about what nation and what location to pursue. Learn from TalentNeuron about how to aid executives in partnering for IT talent success.

Compute resources directly embedded in the body and available to the brain are the natural outcome of making technology smaller and more portable. The evolutions of prior generations of technologies lead Gartner Maverick research to imagine how technology will reframe ideas of being, working, and interacting as features and functions migrate to the least latency possible -- being part of the human brain.

Four predictions about the impacts of cloud computing frame a future that IT leaders can react to and prepare for. A world where transportation and retail are refigured through cloud means that organizations must respond now with organizational and strategy changes.